Mini U Storage - Chantilly

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By

Kevin

Review

Very good customer service. Free metal shelving is a huge plus to better utilize the vertical space and store small items. Unit is clean and the location feels secure.

On

09/29/2024

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By

LL

Review

Renting on sparefoot and checking in at Mini U Storage was really fast, flexible, and friendly. I got almost $100 discount by renting it online, and then when I wanted to change units on site upon arrival, the owners of the storage company easily did it for me. They were very friendly and helpful, The place felt secure, and it was easy for my rather large moving truck to get around.

On

08/19/2024

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Ruth Ace

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Excellent customer svc, easy process, layout and convenient location! Onsite team took great care of us, thank u!

On

08/07/2024

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Abdullah

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Staff was very nice; did everything they could to help make the move smooth. I highly recommend this facility.

On

06/30/2024

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Srinivasrao Kankanampati

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Good service. I like it. Keep it up good work

On

06/17/2024

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Marnika Hughes

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Melissa & Chris exceeded in customer service! Thank you for all your help and being so accommodating!

On

03/24/2024

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Kurt Froelich

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I made my reservation online and visited the facility 2 days later, the staff were very helpful and allowed me to reserve their truck for the following Saturday. They gave me a quick tour and showed me where my unit was located. It was a good experience.

On

11/23/2023

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Wilberto Herrera

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I hope everything will be good in this place and I hope everything will be ok

On

11/23/2023

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Sandra

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Great customer service! Great location for me.

On

11/01/2023

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Marcus

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The storage facility is clean and kept up well. The workers were very engaging and helpful.

On

09/30/2023

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By

Loc

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This is my first time to use the storage and the customer service at this location answered all my questions. Very helpful.. Thank you very much.

On

08/26/2023

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Marjorie

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Convenient and gore at customer service

On

08/15/2023

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Michael Van Lente

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I appreciated the neat and clean appearance of the facilities. The people were friendly and helpful. The price was the best in the area, and the opportunity to borrow their truck saved even more money. My one minor criticism is that the various discounts and offsetting fees were slightly confusing. Overall, I highly recommend this place.

On

08/05/2023

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Christy

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Clean unit. Great price. Customer service +++ Definitely recommend.

On

07/12/2023

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Abbas Hussain

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Had a great experience at Mini-U-Storage facility in Herndon.

On

06/24/2023

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Tony

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Very good service! I will recommand the Mini U storage to my friends

On

06/20/2023

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Sandra

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Was able to move in right away. People at the desk were nice and extremely helpful. Storage is nothing wonderful but doesn’t have to be, it’s storage. Grounds were clean, office was clean. Can’t beat the price. Would recommend.

On

06/12/2023

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By

Tia

Review

The young lady and gentleman that helped me were perfect. I hate to say this but the sense of urgency as soon as I walked in was top notch. Most service people tend to not care anymore. These guys stopped what they were doing immediately to greet me and answer any questions. Thank you for that. They told me their names but I forgot, my apologies. They both were great. The process was quick and painless.

On

05/27/2023

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Apollo

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Customer service was great. The attendant got us in and out without drama. Provided me options of units based on my online reservations.

On

05/24/2023

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Apollo Williams

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Quick and easy process. Friendly attendant. Did not receive my free $10 amazon gift card, but did get 50% off first months rent.

On

05/24/2023

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amine fettar

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Thank you for the great service

On

05/15/2023

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Ali

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It is a nice I will tell my friends about this

On

05/13/2023

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Bob W

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The facility is well run and convenient to use. The people are courteous and cooperative.

On

05/07/2023

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By

削

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Great Staff; very friendly and professional.

On

04/27/2023

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By

Rob

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Great prices, easy access, good service.

On

04/25/2023

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Dr. Fahad & Fadyah Kayal

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Your Staff, ?, did a remarkable help and support. Thank you!

On

10/07/2022

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Gabriela

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Very convenient. Excellent service and safe.

On

05/16/2022

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olivia capozzoli

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Affordable rates for 5 by 5 storage unit, first 2 months free with a registration fee. not a bad deal though. staff was helpful and explained conditions

On

05/03/2022

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Nads h

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All worked out well , details and hidden fees not so bad .

On

02/21/2022

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Miriam Awan

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The ladies at the front desk were amazing! The customer service was awesome.

On

01/17/2022

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Terry Rizzo

Review

While this is a older faculty, it’s very well maintained. It’s clean, quiet and well-lit. The on-site CS rep was very helpful and informative. He explained explained all the rules and the contract very well. They also offer free bottled water-which is great in the warmer months, and have shelving they can put in your unit, at no additional cost. I highly recommend this location.

On

11/22/2021

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Kevin Spillan

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Is out of touch with customers corporate managers my rent was raised 50% in one month

On

11/15/2021

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sheila delgaludio

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This MiniU Storage is sooo wonderful that I am a repeat customer.

On

11/01/2021

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Andrea Ells

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The ladies that helped me were so kind and took the time to show me the best options. They explained everything and guided me thru the process. I was having the worst day and they made everything easy

On

10/12/2021

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Andrea Banks

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Kia was sooooo helpful! Her professionalism and customer service stands out and made my transaction a dream!

On

07/28/2021

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Atul Kulkarni

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Good price for last minute rental

On

06/08/2021

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By

Hundley

Review

The agent was very professional and helpful. The Unit was dirty and should have been cleaned prior to my arrival. The agent on duty at the Chantilly, VA location offered to sweep the unit but I was on a tight schedule and had to decline. When I called two days prior, I was assured that the unit would be clean on my arrival. It was not.

On

03/29/2021

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Misha Mlejova

Review

The process at the place was very slow

On

03/29/2021

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LaJuan Hill

Review

I think Mini U-Storage is great, well kept storage facility and I am glad that I am a new customer. The service was amazing and I instantly felt welcomed and good for choosing there storage facility.

On

03/01/2021

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By

Khaled

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Great staff that keeps the place clean and gives a fair price. Easy to deal with.

On

01/03/2021

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Lisa

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The staff is very helpful, clean facility and great price. Thank you!

On

08/02/2020

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Mark Luksch

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The staff here was very helpful and professional. Could not have asked for better. Highly professional!

On

07/18/2020

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Mody

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Jessie was an amazing onsite sales person. Very nice, polite and professionnal. Regards

On

06/20/2020

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Lauren

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Facilities are clean, secure, and very well maintained. The front office staff is charmingly friendly and extremely helpful. Very glad to be leasing a storage space from this facility!

On

03/09/2020

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Kevin

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Excellent service and communication with leadership team!

On

02/15/2020

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Richard

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I moved my daughter's belongings. Before doing so I rented a 10x10 space. After loading the truck and getting to the storage space I realized a 10x10 wouldn't do it. So very quickly the folks in the office help me get a 10x15. They were very helpful while I was in a state of almost panic. With fifteen minutes to spare before the help I hired arrived they had me in the larger space. Life saver.

On

02/11/2020

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Kevin

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Excellent service and facility.

On

01/01/2020

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Asween

Review

Clean facility and excellent service. They stayed open after hours to accomodate my move in beefs and schedule. They really go the extra mile

On

12/20/2019

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By

govind

Review

Very good customer service and open space

On

12/07/2019

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Scott

Review

Everything about my rental experience was in line with my expectations. Very clean, friendly, and accommodating. The only thing I would mention is the promptness of service. It’s a small operation so that is understandable. Definitely would recommend to others

On

10/07/2019

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Thomas

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Great deal with spare foot. Kind staff. Free truck is awesome.

On

09/22/2019

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Dan

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Awesome Job Guys, I am looking forward to having an extended contract.

On

09/10/2019

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By

Patrick

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This is on Centreville Road and it's a central location and very convenient to drive in and out. The Staff are professional, courteous and ready to help you. The price was good and value for money for the storage space which is accessible by vehicle directly to the door. For me , the Mini U Storage is only a mile and a half from my home so another tick for the box!

On

08/30/2019

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By

Anthony

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Great customer service and pricing

On

08/29/2019

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Jennifer

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Great Price & Clean facilities

On

07/02/2019

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By

Emily

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The staff are very friendly and helpful. The facility offers many amenities, such as free use of a moving truck and free cold water bottles to the renters, that other facilities in the area don’t offer. It’s also a great price, comparatively, especially since all the units are drive-up accessible. No need to worry about navigating through halls or if furniture will fit in elevators.

On

06/09/2019

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By

Esteban

Review

My experience booking and moving is was very good. Friendly staff and great service.

On

06/04/2019

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Danielle

Review

I love renting from Mini U Storage. The staff has been really helpful, and went above and beyond by staying behind their scheduled time to assist me getting moved in on my first day. The place is very clean, and climate controlled! Easy access to the units, and I love how we are able to have 24 hr access to our units as needed. That has really helped me out alot!

On

06/03/2019

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By

Anne

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Clean and efficient facility. Friendly and helpful staff on site.

On

05/26/2019

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Holly

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The managers were so nice and helpful. Super clean facility. Great pricing

On

05/19/2019

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Mhd Nour

Review

Great experience from the get-go the employees were very helpful I would definitely recommend this facility to my friends

On

02/28/2019

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By

Mhd Nour

Review

Great experience from the get go, couldn't have been happier, shout out to Shakia for walking the extra mile to make sure everything is in place

On

02/26/2019

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By

Arthur

Review

Highly recommended place. They have a great location -- right off of Centreville Road. Very friendly staff. Excellent pricing, and convenient terms.

On

01/31/2019

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By

George

Review

Great service. Your associate explained everything wonderfully, and helped me understand all the terms and conditions perfectly. Wonderful operation! My only reservation would be perhaps the cost, however we live in the Wash DC metro area and I can't really be surprised.

On

12/23/2018

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Brian

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Great service. Very friendly and helpful

On

11/19/2018

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harry

Review

excellent facilities, excellent staff, excellent service, convenient and secure location. good value.

On

10/08/2018

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By

Efrain

Review

Excellent customer service! The staff are super nice.

On

09/22/2018

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Janice

Review

So easy to rent a storage unit! The office staff was friendly and willing to help me find what I needed. Very smooth process. Thank you!!

On

07/30/2018

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Mary

Review

took her to see the space and she was very impressed

On

07/02/2018

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Jeff

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I had no problems at any point during the process. Mike was friendly and professional, the entire process of showing me the storage unit and filling out the paperwork took less than half an hour.

On

05/19/2018

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Natalya

Review

Great location, customer service, comfortability, convenience and overall great!!!

On

05/02/2018

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By

Rene David

Review

Everything went very smooth with the signing of the contract.

On

04/28/2018

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Karen

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Service makes this storage site exceptional. Area is clean and accessible. I highly recommend them.

On

03/25/2018

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Lynn

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Easy access to to facility. Near main roads. Easy online reservations and great price.

On

03/24/2018

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Jeffrey

Review

Units are clean, come with a free heavy duty shelf if desired and free use of moving truck. Customer service was fantastic - owners very helpful and nice.

On

03/10/2018

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Dane

Review

It was everything it said it was, and very clean, and well kept, mike and his wife were great .

On

02/21/2018

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Michael

Review

This mini-U facility was as advertised.

On

12/27/2017

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By

Suzan

Review

I was happy from overall service

On

12/19/2017

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By

LEROY

Review

Fast and efficient. Very helpful staff.

On

11/15/2017

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By

Skip

Review

This was an efficient and pleasant move-in. Mike was very helpful in recommending and showing a better unit to meet my needs. He showed me a couple of units and was helpful while I took measurements. Mike got me into an odd-layout, end-of-building unit that is perfect for the primay item that I am storing. Paperwork was on-line and was completed quickly and easily at the on-site office. Highly recommend!

On

11/12/2017

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By

Rebecca

Review

The prices were already lower than other storage places we looked at, plus there were so many discounts that we were also eligible for. The staff was so helpful in guiding us to the correct size storage unit we needed and accepted all the discounts that were available. Also having the free truck rental saved us multiple trips and having to rent a truck elsewhere. It was all in one convenient, perfect location!!

On

09/06/2017

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By

carla

Review

Painless assistance during a stressful time. Thank you.

On

09/01/2017

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Alex

Review

Excellent service, fair price, accurately advertised

On

08/24/2017

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Michelle

Review

It was an easy process. Clean facility and and convenient hours.

On

08/15/2017

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Christine

Review

Office staff was very helpful and everything went smoothly on our move-in date. We were able to use the moving truck which cut our move time in half! Great experience overall!

On

08/08/2017

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By

Duong

Review

Everything you need to store your goods Easy access and friendly service

On

05/25/2017

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Jim Willis

Review

Professional, friendly, helpful.

On

05/22/2017

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Juan

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Fast and great help, clean ,great help

On

04/22/2017

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Tom

Review

Really friendly staff. No complaints

On

04/19/2017

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Emily Dennis

Review

My husband moved our stuff over from Public Storage today. (We had a TERRIBLE experience with Public Storage in Chantilly). This experience was definitely a breath of fresh air after the terrible customer service experience we had at our old facility. The owner is very friendly and helpful. Wish we would have moved our stuff here in the first place.

On

04/15/2017

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By

Jeff Gregory

Review

Very happy with the facility at this point.

On

03/28/2017

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By

Jeff Gregory

Review

Super clean unit. Drive up access. Happy so far.

On

03/27/2017

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David

Review

The move in process was relatively quick. Overall good place. I like the fact that they have a truck you can use even if it's getting old. Everything fit, just note it says 10' but the inside is closer to 9'.

On

02/27/2017

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By

Tanya

Review

Getting a unit was fast and hassle free. They showed me several units before I picked one, all of them were clean and up to date. The units are all easily accessible. 5 stars overall.

On

02/21/2017

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By

Christine

Review

I was very pleased with the customer service I received. They were very thorough and explained everything in detail. I am very happy with my unit.

On

02/16/2017

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By

Jim

Review

Professional Staff. Excellent experience

On

02/15/2017

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By

Jim

Review

Staff was professional and quick

On

02/14/2017

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By

Amber

Review

Not only was this the best deal in town, but John also insured that I was completely satisfied.

On

01/30/2017

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By

Jim

Review

Mini U Storage was professional and helpful in the sign-in process.

On

01/20/2017

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By

David Maloney

Review

Our family used this facility in support of our relocation from Fairfax to Charlotte, NC earlier in 2016. We used as many as 3 units during our 6 month transition - all good, e.g., clean, competitively priced, etc. Most significantly, between our relocation company and our family, we accidentally damaged the facility on 2 separate occasions by smashing a fire extinguisher holder and scraping the electronic gate. The staff was extraordinary in working with us and the insurance companies to resolve these issues. Their (staff) professional approach in dealing with us while using the facility from start to finish simplified our move and added a personal touch which was most welcome during a challenging inter-state move.

On

12/10/2016

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By

Aditya

Review

The couple who currently manage the place are awesome !!

On

11/01/2016

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By

Kristen

Review

The on-site managers are so friendly and helpful. We have 4 Storage facilities within 3 miles of us. The option for the rental truck. The specials they were running, and the customer service made Mini U the best choice!

On

10/19/2016

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By

Meghan

Review

The staff is Awesome! Units are clean and facility is very secure

On

10/08/2016

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By

Leigh Anne

Review

Too early in relationship to provide a review.

On

10/02/2016

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By

Gayle

Review

You don't see customer service like this very often anymore. Courteous, efficient and helpful! They go out of their way to think of everything... I've rented units in the area before and I never had such a pleasant experience.

On

08/13/2016

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By

Randy

Review

Rick and Joan are wonderful! They make the entire process as easy and stress-free as possible.

On

07/30/2016

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By

Phantane

Review

Joan and Rick provided excellent customer service and thoroughly explained the rental process.

On

07/25/2016

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By

Helena Billington

Review

She took us straight to the unit we reserved and even helped us talk through how we were going to fit everything in. I didn't feel pressured to get the next size up. She made everything very easy and simple.

On

07/10/2016

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By

Jeanne

Review

It is refreshing to have such thorough, friendly customer service. you don't find that much anywhere anymore.

On

07/05/2016

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By

William

Review

Great location - very clean - friendly & helpful staff - highly recommend.

On

06/19/2016

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By

Alan

Review

clean with easy access key pad access from car

On

06/12/2016

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By

片来

Review

Joan contacted us right away. We moved over a holiday weekend so they let us know ahead of time what hours check in would be possible.

On

05/30/2016

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By

Diego

Review

the lady is nice and patient. clean place

On

05/24/2016

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Diego

Review

nice place and affordable - they come with shelfs, free to use flatbelts,

On

05/24/2016

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By

Diego

Review

this is a nice place, with veriy helpful people

On

05/23/2016

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Diego

Review

The lady who works there is very helpful - the stores come with shelces which are helpful to some

On

05/23/2016

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Kendell

Review

This is the 3rd time using the facility. They make the stress of moving disappear.

On

05/01/2016

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Anadelia

Review

Joan was so helpful! Great rates and easy to work with.

On

04/20/2016

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Thadra

Review

The cart needs screws to secure the handle

On

04/17/2016

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By

Aaron

Review

Great customer service. Process was quick and simple.

On

04/15/2016

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By

David

Review

It is in a good location, kept clean, and has good security.

On

04/11/2016

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By

Vicki

Review

The management team, Joan & Rick, and the staff have been stellar. The fact that management resides on the property provides an additional sense of security.

On

04/09/2016

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By

Taylor

Review

Joan is the best ever. The helped me when the movers I had started dragging their feet. She let me in the faculty to help make sure my items were secure and let me sign the paperwork afterwards so the movers could leave and stop charging me.

On

04/07/2016

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By

態整

Review

On

04/04/2016

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By

David

Review

The customer service was great and the facility lolks nice.

On

04/03/2016

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By

Elaine

Review

This is so easy for me, they are all so helpful and patiently answer all my concerned of getting a right unit and right price for what I need. wonderful that is all I can said.

On

03/27/2016

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By

Katherine

Review

We have been completely impressed from the moment we found Mini U to the moment we drove away after delivering our items for storage. The contact we received from SpareFoot AND the owners of Mini U were above and beyond, with out being obnoxious, every step of the way. Being able to rent a truck at a VERY reasonable rate right at the storage facility saved us HOURs of driving back and forth. Really happy we have moved our storage needs to this location.

On

03/21/2016

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By

Judith

Review

The customer service and available (free, except for insurance) truck really set this place above all others. Their pricing was very good, and if you're in the market for moving boxes, don't go anywhere else. I'd use them again in a flash and have already recommended MiniU to others.

On

03/18/2016

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By

界

Review

Great storage, price and location .

On

03/05/2016

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By

界

Review

Great storage, price and location .

On

03/05/2016

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By

Jonathan

Review

Helpful and friendly staff explained all the details upfront. Facility is very clean.

On

02/23/2016

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By

Michael

Review

People there were very nice and gave me a good discount.

On

02/13/2016

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By

Brenda

Review

The husband and wife team that run this facility are the reason I chose it. They helped me find the best price for the unit. I was able to use the van from the storage company. I got a free lock. The area is immaculately clean. And the couple lives in an apartment on the property, so security is excellent.

On

02/10/2016

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By

Fred Dickens

Review

People are friendly and helpful. Storage space is exactly what I needed. The free truck was really helpful. Price is just right.

On

02/07/2016

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By

Sandra

Review

On

02/06/2016

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By

Gabriel

Review

I was there at 5.55pm, the office was supposed to close at 6pm but the lady in charge was very kind and prepared the lease in 15 minutes, which was amazing! Thanks for your outstanding service!

On

02/04/2016

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By

Michael

Review

From friendly and clean location. Reserved and moved-in in less then a day with no issues.

On

01/22/2016

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By

Walter

Review

Myra very helpful. Concern over damp floor. Upon return next day seems ok

On

01/14/2016

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By

Nina

Review

great experience, happy to have found them and be renting with them.

On

01/14/2016

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By

Nina

Review

It has been a good experience so far and I'm excited to rent with Mini-U! One thing that is a concern is that they kept the gate just open the whole time I was at the reception, although it should be locked and they give you the passcode to it.

On

01/13/2016

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By

Walter

Review

Some witness in unit manager said to keep them informed and would give us another unit if it persists

On

01/10/2016

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By

Ashley

Review

I have never been spoken to the way that I was at this facility. The manager? Big guy, yelled at me and told me in a father voice to "put down my phone or I would not be allowed to have a storage unit. If I wasn't already having a bad day I would have packed all my things back and found another dlfacility but unfortunately he knew I was upset before his outburst and took that advantage to bully me. It was very inappropriate and unprofessional to say the least. Having a tiny women being yelled at in front of other customers to the point of crying is a very bad form.

On

12/12/2015

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By

rima

Review

Joan was amazing. Friendliest people and customer service. They were honestly the best customer service I've ever had.

On

12/11/2015

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By

Crystal

Review

Great group of people. Efficient and kind.

On

12/10/2015

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By

Joan

Review

Rick and Joan are awesome. I am willing to drive extra to go there.

On

12/08/2015

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By

Jennifer

Review

Managers are so friendly and helpful. Prices are very reasonable.

On

12/07/2015

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By

Michael

Review

Friendly staff, secure facility.

On

12/04/2015

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By

William

Review

On

11/12/2015

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By

Robert

Review

The units are as advertised, the staff is very helpful and accomodating. I usually think that advertised specials are bogus and never come true. Well, on Saturday I came to rent a storage space and got a free lock, free truck rental ($29 insurance) and free shelves in my unit. The first month rent was advertised on Sparefoot for 1/2 price, but on the sign in the window it said $1 first month, so they gave me the $1 deal. All for a lower price per month than any other place in the area. I saved a few hours and a lot of hassle using the truck instead of my personal vehicle to move my stuff. I couldn't have asked for a better experience!

On

11/05/2015

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By

Dionne

Review

Great price, wonderful customer service, very clean facility! Wish I knew about this facility before.

On

11/04/2015

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By

Naura

Review

From the moment I walked in, I was greeted so warmly. I was pleasantly surprised at the cleanliness of the storage unit I rented. The grounds are secured by gates, so you can rest assure your items will be safe. The convenient location and flexible hours of access are what made finalized my decision to rent with Mini U Storage.

On

10/19/2015

Rating

By

Evelyn

Review

The managers of Mini U Storage, Rick and Joan, are wonderful. Their customer service is superlative. Joan took the time to show me several units of varying sizes and did not push me to choose any specific unit, but instead encouraged me to select a unit on my personal needs - not of the needs of the storage company. Both Rick and Joan did not make me feel rushed and I felt comfortable with taking my time in selecting a suitable storage unit for my needs. I very much recommend going with Mini U Storage in Chantilly.

On

10/16/2015

Rating

By

Swamy

Review

She called immediately after I got the reservation, showed me the unit before completing the transaction and gave me a free lock. She also reserved a free truck.

On

09/30/2015

Rating

By

VW.

Review

The location is well laid-out, they on-site management team is super friendly, responsive, and helpful. The initial sign-up to actual move in was a breeze. Payment can be made on-site, online, or through automatic monthly charge to your CC.

On

09/05/2015

Rating

By

Elizabeth

Review

The woman at the front was so helpful! I wasn't sure what size storage unit I needed so she took me to see the various sizes before I decided.

On

09/03/2015

Rating

By

wilfredo Edwar cabrera

Review

Great prices. Really liked the customer services provided in there. A

On

09/02/2015

Rating

By

Kyle

Review

Excellent customer service, easy move.

On

08/27/2015

Rating

By

Michael

Review

Having use of a truck made moving so much easier! Great place.

On

08/26/2015

Rating

By

Steve

Review

The process was smooth and the staff was very helpful.

On

08/24/2015

Rating

By

Laurie

Review

I'm so glad I did the research online first. Thank you Sparefoot for having all information needed to make a great decision. I was able to compare several different facilities and prices. I would use this website again.

On

08/22/2015

Rating

By

walter

Review

Management is outstanding

On

08/12/2015

Rating

By

John

Review

Overall move-in experience was good, but dimensions of unit weren't quite as described, the unit was ~6" less deep than advertised.

On

07/31/2015

Rating

By

W

Review

Our Storage units were affordable. The truck rentals were convenient and reasonably priced. The management really endeared themselves to us by being so helpful.

On

07/29/2015

Rating

By

Sherry

Review

easy to sign up, very accommodating staff and friendly too. Comparable prices with great multi month deals, worth the visit, check them out!

On

07/28/2015

Rating

By

Whitney

Review

The office staff was so helpful and friendly and I immediately knew I was putting my belongings in the right place.

On

07/28/2015

Rating

By

CG

Review

Couldn't be happier with my experience at this location. My move-in process was easy and efficient, and Joan took time to answer my questions and show me the storage space prior to finishing up the process to ensure it would accommodate my stuff. Price appears to be the best around the area, and the ground-level location of the units makes move in/out incredibly easy. Place is clean, well maintained and easy to access. Overall, incredibly impressed and definitely recommend.

On

07/13/2015

Rating

By

Rebecca

Review

Easy. Friendly. Just right

On

07/08/2015

Rating

By

卧

Review

The staff is fantastic, super helpful and very willing to help!! Love how easy they made this all to be.

On

06/21/2015

Rating

By

Kendell

Review

Very Professional Management team from Detroit. The property was clean and the Manager was personable.

On

06/17/2015

Rating

By

Michael

Review

I checked into the storage yesterday and took advantage of the free 15ft moving truck. The real bonus was the staff. I am truly amazed at how efficient, friendly and just simply amazing the staff and management are. I plan on keeping my storage unit for a long time and its all due to the staff!

On

06/14/2015

Rating

By

Hassan

Review

they where very helpful and explanatory to everything

On

06/12/2015

Rating

By

Rajendra

Review

Manager was very helpful, very friendly. Answered all my question. Transaction was very smooth.

On

06/05/2015

Rating

By

Christina

Review

I WILL MAKE SURE I TELL ALL MY FRIEND ABOUT THE SERVICE.

On

06/03/2015

Rating

By

Christina

Review

On

06/03/2015

Rating

By

Erin

Review

Wonderful! Very kind, helpful owners

On

05/28/2015

Rating

By

Muhanna

Review

The serivec was too fast and easy way

On

05/23/2015

Rating

By

Timothy

Review

On

05/15/2015

Rating

By

Robert

Review

The facility is very accessible and well maintained. There is a good selection of room sizes. The managers respond promptly to customer problems or inquiries.

On

05/12/2015

Rating

By

Landis

Review

On

05/02/2015

Rating

By

Kenny

Review

The place was clean and secure. Easy to use and John was informative and extremely helpful.

On

04/27/2015

Rating

By

Joseph

Review

Reserved a great AAA-member deal online, and went in the next morning to do the paperwork and start moving stuff into our unit. The manager(s) were super friendly and great to work with.

On

04/24/2015

Rating

By

Clifford

Review

Gaetana and John were friendly, helpful and made it a very enjoyable experience.

On

04/22/2015

Rating

By

Francesca

Review

The storage facility looks clean and secure. Gate hours are reasonable and customer service has been great so far. I wish they had security cameras, but that is the only thing missing.

On

04/21/2015

Rating

By

Alex

Review

The grounds and my unit were immaculate. The managers were extremely helpful and courteous. Plus the price point was better than everyone else I looked at in the area. Overall my experience was pleasant. I will definitely be recommending this place.

On

04/11/2015

Rating

By

Markus

Review

Thank you.

On

04/10/2015

Rating

By

srinivas

Review

Totally satisfied and recommend to others.

On

04/09/2015

Rating

By

Nancy

Review

On

04/07/2015

Rating

By

Matthew

Review

Everyone was very friendly, and the service was fast. Answered all questions. Thank you.

On

04/06/2015

Rating

By

Ashley

Review

On

04/04/2015

Rating

By

Dan

Review

They were very nice and helpful. This is our second space here and would definitely recommend the. To others in need of storage.

On

04/01/2015

Rating

By

Barbara

Review

Very pleased with Mini U Storage. Staff was knowledgeable, courteous and efficient. Storage was exactly as described. Got a free truck rental with my online reservation that made the move-in painless. Would recommend this facility to anyone looking for a good price and good service.

On

04/01/2015

Rating

By

Jen Grier

Review

very thorough, made sure I understood everything. Easy to work with

On

03/29/2015

Rating

By

kim

Review

On

02/10/2015

Rating

By

Evan

Review

On

01/26/2015

Rating

By

K Stevenson

Review

It was happenstance that I found the storage facility via Sparefoot which was another website I found by happenstance. Sparefoot saved me time and money. The online reservation process was quick and easy. The staff (I fail to remember their names) were helpful and friendly. The location was easy to find. These were the carrots for me: The monthly rent for unit size. Free use of their truck. Military veteran discount. 50% off first month's rent. No requirement to purchase insurance (since I have my own) to take advantage of the promotions.

On

01/03/2015

Rating

By

Edita Karosaite

Review

Reasonably priced, convenient access to the unit, and very good deal on a rental truck.

On

12/18/2014

Rating

By

Jacquelyn

Review

Very easy, good prices, fast and friendly service.

On

12/11/2014

Rating

By

Edward

Review

Would highly recommend to others.

On

11/18/2014

Rating

By

Lisa Coleman

Review

Very good! The gentleman was extremely helpful, kind and efficient!

On

11/09/2014

Rating

By

Pradeep

Review

On

11/07/2014

Rating

By

Yvetta

Review

I was a bit disappointed about the insurance. I was not notified/informed before hand that a homeowner's policy was required. Although I faxed a copy within two hours after learning of the requirement, I was still charged the $9.

On

11/02/2014

Rating

By

Randy Sayles

Review

On

10/27/2014

Rating

By

rumbidzai

Review

Great service and deal

On

10/23/2014

Rating

By

Harsh Malhotra

Review

I signed registration documents on 21st Sept. and got access Code. Post that I went ahead to pickup my household and came back around 3.30 PM i.e. their after business hours. While trying to use given access code I realized it was not working for me. I was in terrible situation as I had to catch my flight next day and was not able to stuff my belongings. After spending an hour with their Phone support and trying 2 access codes I managed to get one. So lesson learnt for me to try any access code once to get it from Customer Service executives .

On

09/25/2014

Rating

By

Adam

Review

Very great experience. Took me to the unit I had reserved. I thought I would need more space so they found a unit in the next size that was open to show me. I took that unit and they gave me the online price saving me a few bucks each month. Really happy with the experience!

On

09/24/2014

Rating

By

Jennifer Olin

Review

The Married couple are so awesome! They are very friendly and very professional.

On

09/17/2014

Rating

By

Garry

Review

Excellent customer service and support

On

08/21/2014

Rating

By

Robert Bumbary

Review

The staff at Mini U Storage Chantilly are very helpful and are quick to rent units and adjust accounts. The process for obtaining a storage unit is easy and the units are clean. I want to acknowledge the clean bathrooms on the premises and the security gates. I would highly recommend this facility to renters looking for a good and safe storage unit facility. A

On

07/15/2014

Rating

By

Amanda

Review

The staff was EXTREMELY friendly and helpful. Love it and never thought I would care about a "storage unit". Great experience.

On

07/15/2014

Rating

By

Sandy Gretzkowski

Review

Couldn't have gone more smoothly. The staff is great. Units are clean. So helpful. Highly recommend!

On

07/07/2014

Rating

By

Rita

Review

Lynn was great. Made the experience incredibly easy.

On

06/29/2014

Rating

By

Laurie

Review

I would highly recommend this place. Staff is super helpful and very friendly. Facility is clean and location is convenient.

On

06/09/2014

Rating

By

Samuel

Review

I thought the service was exceptional and quick.

On

05/25/2014

Rating

By

Beth

Review

On

05/14/2014

Rating

By

Amanda Greathouse

Review

Would you ever think you'd have a 'relationship' with your storage unit staff, of all places?! Well, that is exactly how you feel when you meet the team at Mini-U. First of all, the entire property is clean and well maintained. The staff (everyone!) was super friendly and welcoming. I never knew that my storage unit would be something that I 'cared about', but this experience was awesome. From giving my kids a ball to play with while doing paperwork, to a ride in the golf cart (made my daughter's day) to super friendly phone calls and in-person visits. The deal I got through Sparefoot was also super! Terrific experience and I feel really good about the location of my valuables and that they will be secure.

On

05/06/2014

Rating

By

Henry

Review

Excellent staff and well-maintained facility.

On

04/29/2014

Rating

By

Bernadette

Review

Great.

On

04/23/2014

Rating

By

Kevin

Review

On

04/19/2014

Rating

By

Jay T.

Review

Friendly staff and great location!

On

04/08/2014

Rating

By

Carmen

Review

On

04/04/2014

Rating

By

Bob

Review

Lynn made the sign up process smooth, quick and easy. Facility is clean and easily accessible.

On

04/01/2014

Rating

By

Gunnar

Review

Lynn is the best manager! Hope she stays there for a long time!!!!!

On

03/25/2014

Rating

By

Jennifer

Review

Lynn and Harv were very helpful. It was my first time renting a storage unit and they made the process quite easy.

On

03/19/2014

Rating

By

ashley

Review

On

03/18/2014

Rating

By

態汲

Review

On

03/13/2014

Rating

By

Wayne

Review

Great staff. Facility extremely well maintained. Excellent experience!

On

03/06/2014

Rating

By

Allison

Review

On

03/05/2014

Rating

By

Calvin Wod

Review

On

02/27/2014

Rating

By

Linda

Review

Staff was extremely nice and helpful. The unit was very clean.

On

01/02/2014

Rating

By

ANNIE HERMANN

Review

The staff went out of their way to meet the needs of a client with special needs. This was awesome!

On

12/05/2013

Rating

By

Jess

Review

The facility is great, however I was not impressed with the offer for the free rental truck. I tried to reserve the truck approximately 2 weeks before I needed it and I was told to call back about 5 days before I needed it. When I called back, the truck was not available. I would prefer not to have the free truck advertised if they will not accept reservations in advance.

On

11/26/2013

Rating

By

Bill

Review

Very helpful

On

11/26/2013

Rating

By

Bill

Review

On

11/25/2013

Rating

By

Junaid

Review

Wonderful!!

On

11/25/2013

Rating

By

Thomas

Review

On

11/21/2013

Rating

By

James

Review

John was professional and friendly great experience.

On

11/14/2013

Rating

By

Neil

Review

Very good onsite staff who resolved an issue immediately. Great place.

On

11/12/2013

Rating

By

Tahnee

Review

On

11/11/2013

Rating

By

Derek

Review

Fast and inexpensive

On

11/07/2013

Rating

By

Brad

Review

Very good

On

11/07/2013

Rating

By

Neha

Review

Helpful, easy and hassle free.

On

11/07/2013

Rating

By

Shelby

Review

Excellent srvice and value : customer friendly

On

11/05/2013

Rating

By

Jay

Review

Excellent

On

11/04/2013

Rating

By

Scott

Review

good!

On

11/04/2013

Rating

By

Shelby

Review

Wonderful

On

11/04/2013

Rating

By

Virginia

Review

On

11/04/2013

Rating

By

Marcia

Review

Had a wonderful initial contact experience with on-site mgmt. team. Found them courteous and helpful, but later found out incomplete information regarding truck rental had been communicated. Despite multiple phone conversations regarding the reservation of "free" move-in truck, upon arriving to pick up this truck to move my items I was informed by a curt, officious, and rude younger man differing policies than I had been advised by mgmt. Mgmt was off and he was of no help; I had to ask him to contact them by phone, which he begrudgingly attempted without success. This resulted in my completing my move making multiple trips between Middleburg Va and Herndon facility, in a compact station wagon with a broken hatchback - FUN! It was also noted that this employee who was staffed to cover the desk until 3pm Sun 10/26 did in fact close and leave early, as I arrived back at 2:57 onsite and another storage client was parked in lot looking for staff as I pulled up at 2:56. Very dissatisfying experience overall; I wanted to refund my money and go elsewhere, but this would have been counterproductive as it entailed moving articles already placed. But all in all, a very poor and most distressing experience...

On

10/31/2013

Rating

By

andrew

Review

Customer service was great. The storage unit I had was broken and dirty. The on site manager quickly provided me with another.

On

10/29/2013

Rating

By

Richard

Review

On

10/29/2013

Rating

By

Gary

Review

Both customer service representatives were curteous and knowledgable.

On

10/13/2013

Rating

By

john

Review

excellent deal from internet and great place

On

10/09/2013

Rating

By

Mark

Review

On

10/08/2013

Rating

By

Karen

Review

Allyn was awesome! Made the experience short and sweet

On

10/08/2013

Rating

By

Arthur

Review

Great.

On

10/04/2013

Rating

By

Stephen

Review

On

10/03/2013

Rating

By

Natalie

Review

Great customer service!

On

10/03/2013

Rating

By

Lynn L

Review

I found Mini-U Storage Chantilly staff to be very friendly and helpful. They immediately assisted me and confirmed the great price I found. I'm glad that I found their location through your website!

On

09/29/2013

Rating

By

Maura

Review

Awesome, very helpful.

On

09/19/2013

Rating

By

Dave

Review

Come in needing help packing and moving in and out in 10 min with everything we needed. Very helpful

On

09/19/2013

Rating

By

Shilly

Review

On

09/18/2013

Rating

By

Stephen

Review

Easy to get storage space.

On

09/17/2013

Rating

By

Nancy

Review

Reservation of unit was simple, and flexibly worked with our schedule change. Customer service was fantastic, unit was clean and had high ceilings for more room than expected! I would definitely recommend this facility to anyone in the area looking for a storage option.

On

09/17/2013

Rating

By

Alenjandro

Review

Excellent Service!

On

09/15/2013

Rating

By

Sadiarm

Review

On

08/29/2013

Rating

By

Bethina

Review

Very personable nice and understanding.

On

08/27/2013

Rating

By

Gayle Arnold

Review

Mindy & Allen went above and beyond in helping me find the right size unit and help me navigate through a very stressful moving situation. I'm so grateful they went out of their way to make things so much easier for me!!

On

08/21/2013

Rating

By

Ryan

Review

Folks at the front desk were excellent. Paperwork was quick and easy. Very nice.

On

08/13/2013

Rating

By

Andrea

Review

Allen and Mindy were awesome! My husband and I couldn't be happier. Not only was the price good, we used their truck, and we got two Washington Nationals tickets! We will definitely be recommended them to everyone we know! Sincerely, Andrea Allen

On

08/13/2013

Rating

By

James

Review

Quick paperwork, great customer service, great price and location. Thank You!

On

08/10/2013

Rating

By

Matt

Review

On

08/10/2013

Rating

By

Sheri

Review

Wonderful experience. The manager was extremely professional, friendly, helpful and made the move and truck rental process seem like a snap. He answered all of our question, gave us great advice and we even got Nationals Baseball tickets on top of the great service. We've already told several of our friends about this place. Keep up the great work and thanks for hiring such nice and helpful people!

On

08/07/2013

Rating

By

Millard

Review

On

08/06/2013

Rating

By

Bruce

Review

Great facility at a great price.

On

08/03/2013

Rating

By

Zhaoyang X.

Review

On

08/02/2013

Rating

By

Brian C.

Review

On

07/29/2013

Rating

By

BRohm

Review

Good facility, great value. Rented a 5'x10' unit, much cheaper than any other facility in the area that I found.

On

07/10/2013

Rating

By

Michael R. Jennings

Review

The husband and wife team made everything go smoothly. They assisted the driver of the 53' moving van by walking the route of easiest movement for a truck that size. So far, so good.

On

05/05/2013

Rating

By

Cathy K.

Review

So far it's been a pleasure to do business with this facility. The couple who run the facility are very pleasant and helpful. The paperwork was quick and painless and they even allowed me to rent their moving van for $19 with 50 miles included. I couldn't go wrong! The entire facility, including my storage unit, was spotless. If the service continues like this, I'll be happy to recommend them to friends in the area.

On

05/02/2013

Rating

By

Daniel

Review

Excellent customer service! Very clean facility.

On

04/30/2013