Universal Storage Solutions - Gray


Reserve Online
or Call 1-855-846-5507
Universal Storage Solutions - Gray
5267 Bobby Hicks Highway
Gray, TN 37615
(855) 846-5507

Universal Storage Solutions (USS) is northeast Tennessee's storage specialists with locations in Elizabethton, Bristol, Johnson City (Boone's Creek) and (Gray). All locations offer fenced-in areas with coded access security gates for maximum protection for your belongings. We also offer a variety of sizes to fit your need and budget. Climate controlled and traditional non-climate controlled spaces with automobile, RV, trailer or boat storage available as well. Our locations in Elizabethton: Location #1 - 1201 Hwy. 19-E Bypass (entrance on Pete Hampton Dr.) Location #2 - 629 S. Sycamore St. Elizabethton, TN 37643 (entrance on South Sycamore St.) Location #3 - 620 S. Sycamore St. Elizabethton, TN 37643 (entrance on Oak St.) Location #4 - 100 Lab Connect Lane Johnson City TN 37615 (entrance from Christian Church Rd) Location #5 - 2888 West State St. Bristol TN 37620 (entrance on State St. Location #6 5267 Bobby Hicks Hwy Gray TN 37615 (entrance on Bobby Hicks Hwy)

Office Hours
Sun 12:00 AM - 11:59 PM
Mon 12:00 AM - 11:59 PM
Tue 12:00 AM - 11:59 PM
Wed 12:00 AM - 11:59 PM
Thu 12:00 AM - 11:59 PM
Fri 12:00 AM - 11:59 PM
Sat 12:00 AM - 11:59 PM
Access Hours
Sun 12:00 AM - 11:59 PM
Mon 12:00 AM - 11:59 PM
Tue 12:00 AM - 11:59 PM
Wed 12:00 AM - 11:59 PM
Thu 12:00 AM - 11:59 PM
Fri 12:00 AM - 11:59 PM
Sat 12:00 AM - 11:59 PM

    Features

  • 24-hour access
  • Fenced and lighted
  • Video cameras on site
  • Vehicle requires insurance
  • Loading dock (truck access size-53ft)
  • Electronic gate access
  • Handcarts available
  • 24-hour kiosk service
  • Moving supplies for sale
  • Rent due on 1st of each month
  • Auto-pay available
  • Vehicle must be running
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Credit cards accepted (Visa, Mastercard, AMEX, Discover)
  • Allow 18-wheeler dropoff
  • Has 18-wheeler alleys
  • 5% military discount (active-duty, reserves, veterans)
  • 5% student discount
  • 5% senior discount
  • Universal Storage Solutions - Gray
  • Universal Storage Solutions - Gray
  • Universal Storage Solutions - Gray
  • Universal Storage Solutions - Gray
  • Universal Storage Solutions - Gray
  • Universal Storage Solutions - Gray
  • Universal Storage Solutions - Gray
  • Universal Storage Solutions - Gray
  • Universal Storage Solutions - Gray
  • Universal Storage Solutions - Gray
  • Universal Storage Solutions - Gray
  • Universal Storage Solutions - Gray
  • Universal Storage Solutions - Gray
  • Universal Storage Solutions - Gray
  • Universal Storage Solutions - Gray
  • Universal Storage Solutions - Gray
  • Universal Storage Solutions - Gray
  • Universal Storage Solutions - Gray
  • Universal Storage Solutions - Gray
  • Universal Storage Solutions - Gray
  • Universal Storage Solutions - Gray
  • Universal Storage Solutions - Gray
  • Universal Storage Solutions - Gray
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5' x 5'
  • Floor 1
  • Interior
$40.17
per month
Reserve Now
5' x 5'
  • None door
  • Floor 1
  • Interior
$40.17
per month
Reserve Now
5' x 10'
  • Floor 1
  • Interior
$87.22
per month
Reserve Now
10' x 5'
  • Floor 1
  • Interior
$87.22
per month
Reserve Now
10' x 10'
  • None door
  • Floor 1
  • Interior
$106.82
per month
Reserve Now
10' x 10'
  • Floor 1
  • Interior
$106.82
per month
Reserve Now
10' x 10'
  • None door
  • Floor 1
  • Outdoor access
$110.88
per month
Reserve Now
10' x 15'
  • Floor 1
  • Interior
$129.00
per month
Reserve Now
10' x 15'
  • None door
  • Floor 1
  • Interior
$129.00
per month
Reserve Now
10' x 20'
  • None door
  • Floor 1
  • Interior
$185.90
per month
Reserve Now
10' x 25'
  • None door
  • Floor 1
  • Outdoor access
$155.82
per month
Reserve Now
Rating
Rating of 4.5
By
Eugene Blevins
Review
The employee there was very courteous and polite, very helpful, I will refer to all of my family and friends.
On
09/28/2022
Rating
Rating of 4.5
By
Mark
Review
Self service portal worked following reservation. Carts provided. Was what was expected.
On
05/11/2022
Rating
Rating of 5.0
By
Amy Shipley
Review
Very helpful and respectful employees they changed my storage size for me with no problem at all
On
03/26/2022
Rating
Rating of 5.0
By
Alax Wobig
Review
Overall first experience has been great. The facility is well maintained. They had a kiosk outside when nobody was there for me to startup my process. The guy at the desk was very helpful and units are easily accessible.
On
02/20/2022
Rating
Rating of 5.0
By
Hiwatha
Review
I have used storage places in the past and this one I highly recommend this one .
On
02/05/2022
Rating
Rating of 5.0
By
Rose
Review
The facility was clean and easy to access, staff was nice and helpful.
On
10/30/2021
Rating
Rating of 5.0
By
Nicole
Review
Was super easy to get a unit, the self service kiosk outside is quick and easy to use.
On
09/29/2021
Rating
Rating of 5.0
By
Marie Young
Review
No one can help me after hours. The number I called that was provided for an emergency on the automated line sent me to a woman who had a guy call me that was maintenance for apartments. He said he can not help and doesn't know anyone who can help me. He said he can not even tell me who to get in touch with. I live 2 hrs away. I am here with a 26 foot penske truck and its almost 1 in the morning. I'm a bit frustrated no one can help after hours when its a 24 hr facility. We have way too much stuff and need another unit. #9 appears to be open. We already bought 2 units. Our extra stuff we don't have room for in the other 2 units is laid out on the ground. Not sure if I am able to buy the other unit or what to do. Again I live 2 hours away...
On
09/26/2021
Rating
Rating of 5.0
By
Bob Brown
Review
Very professional with a nice touch of kindness. I love this place
On
09/06/2021
Rating
Rating of 5.0
By
Carol Murray
Review
I have enjoyed my online connection to Universal Storage. Very easy to set up and use.
On
09/02/2021
Rating
Rating of 5.0
By
Anya Combs
Review
The facility is very nice and customer service was great.
On
08/16/2021
Rating
Rating of 5.0
By
Jaime Higgins
Review
Thanks for making this easier on me with being able to do online
On
07/31/2021
Self Storage Frequently Asked Questions

What size storage unit do I need?


5' x 5' Storage Unit
It is approximately 25 square feet of space. This size typically holds the contents of one room or a large home closet. It is an excellent size to store seasonal items, garden tools, clothes, office supplies, suitcases, and miscellaneous boxes.

5' x 10' Storage Unit

It is approximately 50 square feet of space. This size typically holds the contents of one room or an office. You can store small amounts of furniture, chairs, a mattress, kitchen appliances, and boxes.

5' x 15' Storage Unit

It is approximately 75 square feet of space. This type of unit is suitable for the contents of a one-bedroom apartment, including major appliances.

10' x 10' Storage Unit
It is approximately 100 square feet of space, about the size of a standard one-car garage. It holds the furnishings of a one-bedroom or small two-bedroom apartment, including major appliances.

10' x 15' Storage Unit

It is approximately 150 square feet of space. It holds the furnishings of a large two-bedroom apartment or a smaller home. It is great for storing large furniture and appliances.

10' x 20' Storage Unit
It is approximately 200 square feet of space. It holds the entire contents of a three or four-bedroom home up to 2000 square feet. It can also hold compact full-size vehicles and boats.

10' x 25' Storage Unit

It holds the contents of a large home, roughly 4 or 5 bedrooms, including large furniture, garage items, and major appliances.


What is the height of the storage units?

Storage units are approximately 8 feet high.


Do I need to rent a climate controlled unit?

If you have delicate items such as musical instruments, computers, pictures, or antique wood furniture, it is recommended to select a climate-controlled unit. Climate-controlled storage units protect against rust, corrosion, mold, cracking, and warping.


What’s the difference between an indoor and an outdoor unit?
An outdoor storage unit has direct access and is usually drive-up accessible. An indoor unit is located within a building.


What items can't be put in a storage unit?

Most storage facilities will not let you store firearms, perishable items, liquids, illegal drugs, flammable and hazardous materials, live animals, or plants.


Are my items insured while being in a storage unit?

You are responsible for the items you store. The storage facility's insurance protects the location that houses the storage units, not the contents of individual units. If your homeowner's insurance doesn't cover your items, the facility manager can usually help you sign up with an insurance provider.


Can I use my renters insurance for a storage unit?

Anything your renter's insurance policy covers under usual conditions will be covered in your storage unit. Usually, renter's insurance will cover items in a unit up to 10% of your policy limits, but it does not include natural disasters. However, there may be exceptions to this, so check with your insurance company to see if you're covered.


What do I need to bring with me when to rent a unit?

You will need a government-issued photo ID (driver’s license, state ID, or passport) to complete your storage unit rental agreement.


Can I access my unit anytime I want?

Most storage locations are open 365 days a year, but access hours may vary. During access hours, usually between 6 am and 10 pm seven days a week, you can access your unit using your individual gate code. During office hours, company employees are available to answer questions and provide on-site support.


How long can I rent a unit?

Most rental contracts are month-to-month agreements billed in one-month increments. No long-term lease is required unless the customer requests it.

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