STORExpress South Side

Rating

By

Julia

Review

Customer service is 10/10 and made this a pleasant and easy experience.

On

05/20/2024

Rating

By

Jenna Beacom

Review

Moving is stressful but STORExpress did a lot to make things as smooth as possible!

On

07/27/2022

Rating

By

Michael Carrier

Review

Clean, easy-to-use facility. Very friendly and helpful employees!

On

05/01/2022

Rating

By

John Pulizotto

Review

This facility has everything you need, easy access, wagons, flatbeds and an excellent staff.

On

04/30/2022

Rating

By

Brandi Allen

Review

My check in was for 4:00pm I was late by 1 hours and a half because of work. I arrived and was still treated with concern, respect, and professionally. The Assistant Manager took great care of me and made my transition easy! Thank you very much!

On

08/13/2021

Rating

By

Owen Price

Review

Nice facility with easy access to it at almost all hours. Also only a quick bus ride away if I need something.

On

07/31/2021

Rating

By

Eli Sigman

Review

The staff member was very nice and accommodating. The unit was clean and easy to move in.

On

05/04/2021

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By

Darlene gesell

Review

Front desk employees patiently went thru the process with me. They picked up dorm stuff with their truck and transported to store express.

On

04/25/2021

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By

Rachel

Review

Receptionist were friendly and accomodating and the facility itself was spotless! Add the free truck into the mix and this was a great experience all around. Would highly recommend.

On

08/10/2020

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By

Hannah

Review

They provide a truck for school students and they are awesome

On

04/30/2020

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By

Alexis Rubio

Review

They helped make a Quick and easy process

On

03/19/2020

Rating

By

Jeanne Carboni

Review

My daughter was moving from one apartment to another, but the new one wasn't ready for another week, so we had to find a storage solution. The folks at Self Storage South Side were helpful and friendly and made the process painless.

On

07/31/2019

Rating

By

Hee Hoon

Review

Great customer service! Staff was very helpful with everything!

On

07/28/2019

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By

Dolores

Review

First time I've ever used a storage facility and was surprised at how easy it was to register & move in!

On

07/12/2019

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By

Andrea

Review

The customer service was patient and helpful she gave me diiferent options on a unit and helped me piscked the one i need for my belongings

On

01/22/2019

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By

Verna

Review

The customer service person was the utmost helpful, patient and pleasant.

On

08/08/2017

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By

Robert

Review

Very good location and price for the unit

On

07/23/2017

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By

Robert

Review

Great units and convenient location

On

07/21/2017

Rating

By

shelley

Review

I would let people know they are the one. and if I had to do it again I would go to them again, for sure.

On

06/21/2017

Rating

By

James

Review

Move in was made easy with the free use of the moving truck

On

05/28/2017

Rating

By

Robert

Review

Amber and Laura helped me, and were get at communicating with me, since I had to reschedule my move in date. The move was easy.

On

05/10/2017

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By

Benjamin

Review

I would always come back, the process is quick and painless.

On

01/10/2017

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By

Alden

Review

The facility has good hours, okay prices, and convenient carts and lifts to make moving things in and out easy. I feel safe leaving my things here.

On

08/10/2016

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By

Benjamin

Review

Everyone was nice and helpful and really went out their way.

On

07/07/2016

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By

James

Review

The ladies I dealt with on the phone and in person were extremely helpful! They sent a confirmation via e-mail and followed up with a phone call. That's the way I like to do business! Location and access is perfect for my use.

On

06/19/2016

Rating

By

Farah

Review

Renting it over the summer: - Staff were all very helpful and friendly. They let me take a look at the different storage units before I decided on renting one. - Love that they have pick up and drop off service. It's free when you're moving in but you have to pay to get your stuff sent back afterwards but it's only about $30 so it isn't too bad. - Student storage was plenty big for all my dorm stuff and there's even plenty of space to fit in another person's stuff.

On

04/29/2016

Rating

By

CATHY CRAIG

Review

Store Express is a great storage facility. The ease of getting in and out is comforting as is the security. Their team is friendly and accommodating.

On

04/25/2016

Rating

By

Amber B.

Review

Great facility! Very nice customer service.

On

04/12/2016

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By

Yvette Rhodes

Review

Facility is always clean and customer service is excellent. I especially appreciate the reminder calls to payment.

On

04/12/2016

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By

Jon Dunik

Review

Nothing special, it's a storage unit. It' is clean and convenient. Only once was a loading bay not free.

On

04/11/2016

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By

Daryl Neuman

Review

We have had no issues with the facility

On

04/11/2016

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By

Paula Pagnotta, Jewish Residential Services

Review

We have been with STORExpress South Side for several years. As a non-Profit Agency, we found them to be very helpful and easy to work with.

On

04/11/2016

Rating

By

Richard Kelly

Review

Great customer service, always a friendly person at the desk and the best load in and out ever.

On

04/11/2016

Rating

By

Brooke

Review

This location was so convenient and awesome. I could get into my unit at any time I needed. They were extremely helpful with my move in and move out process.

On

04/10/2016

Rating

By

Jake Goodman

Review

I am storing valuable art and furniture at STORExpress South Side. I am happy/relieved to say that I completely trust STORExpress, in its temperature-controlled spaces, to store these emotionally-valuable heirlooms. The entire space is always clean and accessible. The customer service is exceptional: many of the staff members know who I am, and I recognize them; they are always friendly and helpful.

On

04/10/2016

Rating

By

Helen Fender

Review

Feels great that I can afford to keep my extra things safe and secure and close to home

On

04/10/2016

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By

Charina Johnson

Review

This is the second time I've used this storage facility and both times I had a great experience. I love this place.

On

04/10/2016

Rating

By

Michael poach

Review

The band rooms are a great option for people that don't have practice space at home. Being accessible 24 hours is great for my schedule, and the loading docks make it easy to load and unload my gear.

On

04/10/2016

Rating

By

Karmell Harris

Review

This place is a very nice facility

On

04/10/2016

Rating

By

Lindsay

Review

I've never had anything in storage before but I feel confident in the security of my belongings here. The office staff are friendly and helpful. The facility is clean and well maintained.

On

04/10/2016

Rating

By

Richard A. Miller

Review

I have always had wonderful cooperation from the staff with any concerns or difficulties that I encounter. They are knowledgeable and friendly and have great customer service technique. The facilities are always clean and sometimes there is even music when one of the bands using the stalls to store their equipment come to rehearse. The only difficulty I encounter is there are not enough flatbed carts available to use for transporting materials to be stored. I like the dryness to preserve sensitive objects like books and carpets. The price jump was a little bit high but I can live with that. Keep up the good work. Thank You.

On

04/10/2016

Rating

By

mya z

Review

I inqiired about availability of a unit at STORExpress South Side thru SpareFoot. STORExpress manager called me within 5 minutes. Using their free truck and gas, I moved my stuff into the unit the next day, making my life so much easier that day.

On

04/10/2016

Rating

By

Thomas

Review

I've been practicing in this building for over five years. I've referred several people. The only issues I've had were related to elevator failure. The rent is a little high, but worth it.

On

04/10/2016

Rating

By

Nichole

Review

Sign up was easy they even came and picked up my stuff for me! Space is nice and clean. My only wish is that once signed up we got locked into the price we originally signed up with. Our rent went up its expensive. But overall great and really nice staff

On

04/10/2016

Rating

By

Gray Montague

Review

They are wonderful people working there

On

04/10/2016

Rating

By

Lianne Peterson

Review

Employees are very friendly and helpful. There are plenty of options for sizes and types of storage spaces, and the building feels very secure, even after hours.

On

04/10/2016

Rating

By

Shayna Mendeez

Review

This is my second year with them and I must super glad I went them as my first choice. Super friendly people also extremely willing to help you a unit that best works for you and your budget.

On

04/10/2016

Rating

By

Damian Cordero

Review

There are no other words to express how greatly happy I am with everything that's been going on with StorExpress. Thank you from the bottom of my heart.

On

04/10/2016

Rating

By

H SALUJA, silk screen

Review

In general it is a good service.

On

04/10/2016

Rating

By

Chris McMullen

Review

My experience with STORExpress has been great. The staff were extremely accommodating when I was shopping around and when I moved in. The facility seems secure and is in a convenient location. Move-in to the unit was easy, with large elevators, plenty of carts, and lift platforms at the loading bays.

On

04/09/2016

Rating

By

Michael McAfee

Review

Quality service, friendly staff, nice units.

On

04/09/2016

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By

Marcia

Review

Thank you for a great storage experience! The girls are wonderful! The truck is FREE! Will definitely recommend to everyone!

On

04/09/2016

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By

Stephen Jamieson

Review

Number 1 storage place. I would recommend to a friend.

On

04/09/2016

Rating

By

Robert 'Chip' Barkley

Review

I've had storage bins all over the country, and this is truly one of the best. Very clean, reasonable prices. But above all that, the employees are incredible. Smart, polite and very very professional. Wish there were more customer service orinted people in this world of ours. Great team, great place to do business with.

On

04/09/2016

Rating

By

Dina Raslan

Review

The guy picked me up helped me with all my stuff and everything fit perfectly in my locker. Everyone was so nice and helpful, I'm a college student and this was perfect for the summer

On

04/09/2016

Rating

By

Jean-Pierre Bonasso

Review

I live right across the street so this was really a no brainer for me. It was so convenient to be able to walk over and get whatever I needed from storage. We're moving to a house with an actual garage and storage shed so I will no longer need the services, but I am very glad to have used STORExpress the years that I did.

On

04/04/2016

Rating

By

Christina hunter

Review

Store express always was accessible when I needed a quick place to store my personal belongings. Always made me feel safe, pest and rodent free. Free truck usage to move in and customer service was excellent. Keep lines of communication open and they will help you!

On

04/02/2016

Rating

By

Matthew Becker

Review

I liked that right when I came in to see if there was a unit open the staff immediately helped me with my needs. They were nice and informational.

On

04/01/2016

Rating

By

Mike

Review

We really enjoy the space for band rehearsals. The space is large enough to accommodate all our gear at a fair price. Split between the four of us it isn't much at all. We really enjoy the location and the 24/7 access since are schedules are so different and meeting at typical times isn't an option. This space is secure and everyone seems pleasant and let's you do your thing. Best rehersal spot in tge burgh. I highly recommend it.

On

03/28/2016

Rating

By

Denis Vinski

Review

Consider some sort of price adjustment for long time renters. It seems that having a customer for 14 years would be cheaper than short term, high turnover renters.

On

03/26/2016

Rating

By

Victor Venable

Review

There aren't too many places in Pittsburgh where one can easily acquire space to do art, or to play music. Especially your own space with some amenities: - 24/7 access to get it - heater in room - bathrooms downstairs - parking - excellent security - great customer service - ease of paying bill online The only con that I have, but it's actually kind of a pro is this: I thought the walls were soundproof, for recording. However, you get to hear other bands and find out where and when their shows are (bulletin by elevator). It's also in a great location on the Southside, and they're always trying to work to improve the place (they changed to ventilation vents for each room recently and painted). Definitely recommend this place.

On

03/25/2016

Rating

By

Anne

Review

Excellent customer service..Laura and Sarah were awesome..helped me with all my questions and concerns... Facility is so clean and the price was great ($1 move in special)...I would gladly recommend this place to any of my friends.

On

03/25/2016

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By

Louise

Review

Great place to store and FREE truck is awesome!

On

03/25/2016

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By

Gaylin

Review

Helpful staff showed options that others didn't and I got the right size I needed.

On

03/11/2016

Rating

By

cooper

Review

I feel safe and secure leaving my belongings inside and was an incredibly easy move in with such a friendly staff.

On

02/19/2016

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By

cooper

Review

Staff was extremely friendly and helpful when I was signing up and moving into the storage facility. Couldn't have found a better place to store all of my valuables.

On

02/03/2016

Rating

By

Takeyla

Review

Easy access and great location

On

10/28/2015

Rating

By

Marva

Review

Amber done an amazing job. Her customer service is absolutely awesome. She was very helpful through my entire storing phase. She was very friendly and welcoming. I love the office hours and availability, I loved the prompt response that i received when I reserved online. I love that Store Express offers courtesy truck usage for its customers, adequate access, and great security. I am well pleased with the over all experience

On

06/29/2015

Rating

By

Halle

Review

Great customer service and ease moving in!

On

05/09/2015

Rating

By

Amelia

Review

I called the main office looking for a space, they directed me to the closest facility, the right size storage, and by the next day, I was all moved in. I just wish they'd let us know they had moving trucks.

On

05/03/2015

Rating

By

Meredith

Review

The staff was incredibly helpful and worked with us which made our first time using a storage unit super easy.

On

04/30/2015

Rating

By

Allie Schuster

Review

The staff was very helpful in the renting process. The locker storage is great for the college student.

On

04/25/2015

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By

Jeanette

Review

The best ever.

On

01/24/2015

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By

Avonna

Review

It was the best experience ever. Will recommend to everyone.

On

01/22/2015

Rating

By

Stephen

Review

Great customer service and great facility.

On

11/22/2014

Rating

By

Warren

Review

Amy and Laura are very nice people, you should be glad to have them work for this company.

On

11/17/2014

Rating

By

Lacree

Review

On

10/08/2014

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By

Tamara

Review

Everyone very helpful and I felt very at ease

On

10/07/2014

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By

Audrey Ann

Review

The ladies who run STORExpress were friendly and very helpful. The facility is well designed and easily accessible, which makes storage a breeze. Plan to use again.

On

08/06/2014

Rating

By

Robert Tessier

Review

I used Store Xpress for short-term storage between leases, and found the entire experience to be pleasant. The staff were extremely friendly and helpful. The facilities themselves were clean and the tools provided and layout made my moving things in and out very easy. The price was fair and the location could not have been more convenient.

On

08/05/2014

Rating

By

Zachary

Review

very convenient. Very happy with my choice.

On

08/04/2014

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By

Chris

Review

Great so far

On

08/01/2014

Rating

By

Alex

Review

On

05/02/2014

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By

Diana

Review

Very pleased.

On

04/28/2014

Rating

By

Kristina M.

Review

The staff has all been very friendly and helpful. I had to upgrade to a bigger unit after originally filling out the paper work and it was quick and easy to upgrade or downgrade. The facility is clean and a really nice part was there was a free truck to move in. It can be hard getting around all the corners to some units with some items but we were able to navigate easily enough, just took a bit longer with the elevator and turns.

On

03/22/2014

Rating

By

Ugonnah

Review

Very clean, secure facility with an excellent staff that is very knowledgeable and willing to help answer all questions.

On

08/02/2013

Rating

By

Annie

Review

The people were very helpful and helped me find my space and move in. It all happened very and I didn't need to wait around. It was very accessible and close to where I needed to be. Overall, it was a good experience.

On

05/07/2013

Rating

By

Joe

Review

Had a really great experience. Close to Pitt and other area schools. The room they suggested was perfect! Good experience.

On

04/29/2013