STORExpress Etna

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By

PattyJ

Review

Great customer service! Building is huge with tons of lockers. Good location for storage downtown Pittsburgh, nearby communities.

On

06/23/2024

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By

David

Review

Sarah was very helpful and pleasant to work with. The move in experience was easy and hassle-free. I’ve rented space from this business several times over the years, and it’s always a positive experience.

On

07/25/2021

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By

David Imhof

Review

I rented a unit here to store some things during a home renovation. It was really easy to reserve the unit online. Almost immediately I was contacted by the facility to finalize details. The facility was very clean, well maintained, and very secure. The staff was extremely friendly, and professional and do an excellent job. I also like that they have a truck that you can use, free of charge, to move into the unit.

On

05/25/2021

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By

mjfullerton

Review

I have found this facility to be dependable, understanding in times of distress and helpful when personal issues have created problems. It is kept clean, secure and the staff are general most pleasant. a little pricey,but worth it. Even has clean bathroom facilities, I like that !!

On

06/28/2020

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Betty Colaizzi

Review

Everyone is very nice and helpful Very polite. Just wish they would raise the rent especially being a tenant for 6 years Thank you

On

06/04/2020

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ASBENSY

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the space is fine, easily accessible, and the employees are always helpful

On

06/04/2020

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Bill Hanam

Review

Good place friendly staff clean clothes to wear I need it

On

06/04/2020

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Jared Delaney

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Billing is automatic and smooth which accounts for the good review.

On

05/28/2020

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Jermaine Allen

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I’ve been with storeexpress for years. I use it for my business. The owner and all of the staff are helpful, professional, friendly and accommodating. I’ve moved my office further out yet, because of their facilities and customer service, the extra drive time is worth it.

On

05/27/2020

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By

Lydia Jones

Review

I've had a unit there for 5 years. Very friendly and helpful staff, whenever I go in or call in to pay., or have any other questions. It's very easy to access my unit and there are always plenty of carts to use if I need them for removing or adding things. Place always seems clean, even the restrooms. Can't say enough good about this place and the employees. Very happy tenant.

On

05/25/2020

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By

Bridget

Review

I really love the storage unit I have at the Etna Store Express. Its so convenient to be able to drive up into the building by my unit. The staff is so nice, friendly, personable, and helpful.

On

05/23/2020

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Jen Stroup

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Kayla was amazing. Answered any questions I had. Showed me where my unit was and how to access everything. Very professional! Would definitely reccomend.

On

05/21/2020

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By

Milissa joyce

Review

I never had a problem with my unit or access to it. The friendly staff was very helpful with any questions or concerns I had and was always available. I never had any safety issues and felt safe and comfortable any time I was in the building.

On

05/21/2020

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Stefanie Bender

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I find the staff to be very efficient and helpful. The units are kept clean and are very accessible. This location is also convenient for me.

On

05/20/2020

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Olga Taimanov

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Friendly service , easy to use facilities . Free rental truck is a big plus

On

05/19/2020

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Paula L Kinne

Review

I think storexpress in etna is a great operation. I am very pleased with the cleanliness of the facility and the employees are super nice. I have always found them to be professional and veryyyyy helpful. Jen the manager has been extremely nice with me when i had some financial issues and i really appreciated that. I couldn't think of one thing to improve on. Thank you for a great job.

On

05/19/2020

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Nicole Nerolich

Review

I always refer and come back when I need storage, The staff in Etna are great. They answer questions always helpful.

On

05/19/2020

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Jennifer ryan

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Great service 2nd time renting here and will not go to any other place love the ladies that work all caring courteous friendly ladies great costumer service

On

05/19/2020

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Tami Renner

Review

I looked into storage as I'm going through a divorce. This was the cleanest place I saw. Their pricing is lower than others plus you have the option for climate control space. Their customer service can not be matched by others. I had no idea what size storage I needed. They offered assistance and the amount of space was right. The building is very secure and user friendly. The staff goes above and beyond. While touring, she knew each person we encountered. Great people, great storage space. Highly recommend.

On

05/19/2020

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Nubia Habay

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I really appreciate the easy access and also the staff! I always have my questions answered. Store Xpress is well know in the area and didn't disappoint!

On

05/19/2020

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Jen Gindele

Review

Cool indoor facility and FREE TRUCK for your move in! Rates also very reasonable

On

05/19/2020

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Fode Camara

Review

The Service was wonderful and truck was in good Condition

On

07/01/2019

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Sarah

Review

The workers were very friendly and helpful! Having the free move in truck was an added bonus.

On

05/30/2019

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By

Matthew

Review

Staff is wonderful! Very friendly and helpful!

On

03/29/2019

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By

Elizabeth Davis

Review

After setting an appointment online and reserving a unit, I went to check it out. Jenn was awesome. She was a little annoyed that the online system reserved a unit that doesn't exist, but she did everything possible to get me the best unit for my needs. She considered EVERYTHING and gave me a unit right by the elevator so I wouldn't have to go so far to drop off my stuff. The price was more than I expected (Again, because of the online system) but the price is very reasonable and I'm pleased with the entire experience. I don't mind paying a little more than what was on the website, but some people may have in issue with it, so I included that in this review.

On

08/07/2018

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By

Jessica

Review

Wonderful place and easy to work with

On

07/05/2017

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Jessica

Review

This storage space is amazing! They were so helpful and the units are nice

On

07/03/2017

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Dominic

Review

Moving our stuff in was a seamless process. Great customer service and was able to use the moving truck no problem.

On

06/04/2017

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Dominic

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Moving our stuff in was a seamless process. Great customer service and was able to use the moving truck no problem.

On

06/04/2017

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Wade

Review

Truly easy move in with carts and elevator available. Great, friendly staff.

On

04/23/2017

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By

Jonathan Carte

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Great service start to finish, very happy with everything they have done for me! Would recommend to anyone! A++

On

04/03/2017

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Danielle

Review

very convenient. easy to access and unload. the inside unloading parking is a huge plus and the dollies help out significantly

On

03/21/2017

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Danielle

Review

very convenient clean and helpful. the moving truck was a huge perk too

On

03/19/2017

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Randy Stoernell

Review

Great place, conveniently located!!

On

05/20/2016

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By

mike smidlein

Review

Best rates in town, pleasant atmosphere, helpful, friendly staff, great people all around, maintenance crew, highly secured with camera's, gates, and codes, its like a little happy community, perfect spot for small business.

On

04/21/2016

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Angela Mosesso

Review

The facility is well maintained and well-designed. It is reasonably priced and the staff are knowledgeable, helpful and polite.

On

04/10/2016

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Carolyn Benga

Review

Very clean. Easy to move things in and out of your unit. Location great.

On

04/08/2016

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By

Terri Wood

Review

Good experience. Staff helpful with any concerns.

On

04/07/2016

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By

Chelle Buffone

Review

I have been with Jen and the crew in Etna for 4 years now and I will never leave. Not only are they awesome to work with, but the facility is easy to get to and get out of right off 28, has a meeting space, and sells supplies. Efficiency is key as time is money...and at StoreXpress in Etna you definitely get your money's worth. Cameras everywhere so nothing goes unnoticed, and if you spend a lot of time in your unit like me you can save yourself from freezing or melting by getting a temp-controlled unit. Changed my life! Whatever your needs are they will make it work and I can't say enough good things about Jen and her crew.

On

04/06/2016

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By

Karla Moss

Review

Overall would give store express 4-5 stars in all areas. From signing lease to being able to have auto pay each month is all very convenient

On

04/06/2016

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By

Pete B

Review

Compared to other rehearsal spaces in the area, this is the cleanest and most secure. Location and parking are fantastic.

On

04/06/2016

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Jim O'Brien

Review

I've been a customer for 7 years. Staff is very friendly and helpful. I've never had an issue or negative experience.

On

04/05/2016

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By

Greg Joseph

Review

We have had a good experience with our unit and the employees at this facility. Good location, secure.

On

04/05/2016

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By

robert wenzel

Review

quite the amalgam of post-industrial/curved space/global funk audio/visual foment, hysteria and wiseass fun . . . all etna all the time

On

04/05/2016

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By

MARK SKRBIN

Review

I WISH THAT THEY HAD A SMALLER SPACE FOR STORAGE WHEN I ORIGINALLY SIGNED UP. I WAS TOLD THAT THERE WASN'T ANYTHING OPEN AT THAT TIME,THEN I FOUND OUT THAT THE SMALLER SPACE WASN'T AVAILABLE ANYMORE..I'M PAYING FULL PRICE FOR USING ONLY 1/4 OF THE STORAGE AREA.

On

04/05/2016

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By

Jen Hartz

Review

Location is great, service is exceptional and the facility is accessible.

On

04/05/2016

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By

Jen

Review

Kayla was our customer service rep and she did a great job explaining things. She was also there on "move-in" day. We took advantage of the free truck and had everything in the unit in less than 4 hours.

On

04/05/2016

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By

Glenn Cannon

Review

Staff very friendly and extremely helpful.

On

04/05/2016

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By

Joe Loebig

Review

I use the car storage and really like the facility my car means a great deal to me and I'm very particular where I keep it and this place meets my expectations the office people are great to deal with friendly and I feel comfortable when doing business with them Thank you Jen for understanding my fussy ways.

On

04/05/2016

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By

Rolando I

Review

Last Month March 2016, they sent out a "Rate Me" review prior to using this third-party software, where instead of BCC-ing everyone to partake on the survey, they CC'ed everyone. exposing their clients' contact information. This was not okay in my book and called the manager immediately. She apologized but no official letter was sent. Except for that I had no prior issues with their service and building.

On

04/05/2016

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By

Janice D Hoener

Review

I like the place and the people. The office staff was very friendly. I had a 5x8 with climate control but when I was down sizing I ask for a 5 x5 and was told that it would cost me more for that size. (which did not make sense to me) I am a senior who is on a fixed income and not permitted for medical reason to work even part time so I have to be very careful with the income that I get. I asked two different staff members and got the same answer. I did find another storage place for 1/2 of what I was paying. That is the only reason I left.

On

04/05/2016

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By

Joe Groubert

Review

Have had belongs in storage since moving back to the area for 3 years now. Haven't had a single issue or complaint. Staff is incredibly friendly.

On

04/05/2016

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By

Chris Murphy

Review

We feel right at home when we rehearse and can't thank them enough for taking fantastic care of our band!

On

04/05/2016

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peterlee

Review

I am more than pleased with my unit at store express Etna. Super clean, awesome staff that goes above and beyond, great location, safe and secure and did I mention clean? I couldn't be happier with my space at store express, Etna. -Peter unit 652

On

04/05/2016

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By

Kayla

Review

This place has always been good to me, friendly, caring people. They care about your things as much as you do! Keep up the good work and thank you for providing me with a safe, clean environment for my things!

On

04/05/2016

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By

E D James

Review

Everything a storage facility should be, and more. Easy access. Well-maintained. Secure. In addition to its multi-functionality as usable work spaces.

On

04/05/2016

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By

Mark

Review

Thanks for making my experience with you a good one. All the employees are polite and courteous. I would recommend using this facility if you need extra storage

On

04/05/2016

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By

Lanisha

Review

Great! They are always pleasant, and understanding. Never rude, the facility is always clean and inviting.

On

04/05/2016

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By

Simon

Review

STORExpress Etna has been my band's rehearsal space for about a year now and I have absolutely no complaints. I would recommend this place to everybody!

On

04/04/2016

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By

M Kunkel

Review

Have been a customer for years and love the facility and the staff!

On

04/04/2016

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Andy Hefferin

Review

Great place to store your classic car. Easy to get in and out. Very secure.

On

04/02/2016

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Diane

Review

I have had a storage place here for many years - very secure, cleanliness is stellar, everyone is very helpful, responsible and friendly.

On

04/02/2016

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By

Mike ekis

Review

We've had a great experience so far, and will continue to throw down every time we're there.

On

04/02/2016

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Bill Lape

Review

Believe my car is stored in a safe and clean environment. However the space between the black top driveway and start of ramp should be paved. Customers tires get dirty and bring dirt into car club area. Spaces are a bit pricey. More thought must be given to making car club area more "car guy" oriented.

On

04/01/2016

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By

Jen

Review

Store Express has held my precious treasures for years. They were the first face of Pittsburgh when I moved here and the same people that operate the facility today which says a lot about a company. They are friendly and like-family always willing to accommodate.

On

04/01/2016

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By

Jennie Dorris

Review

These guys check every box for me -- it's a safe building, 24/7 access, climate controlled. The management is very responsive.

On

04/01/2016

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By

Dane Adelman

Review

I have been a tenant at STORExpress for several years now. I really have only positive things to say about the facility. If you need a practice space for your band (or plan to share a space with multiple bands), this is a fine place to choose. Also, if you live in the East End of the city, it is very close (just across the 62nd St. bridge off of Butler St. in Lawrenceville).

On

03/31/2016

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By

Eric Storer

Review

Would recommend to any Band to use practice facility.

On

03/31/2016

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By

Brett Karas

Review

You will not find a better facility! But my primary reason for recommending STORExpress Etna is the incredible customer service they provide! Jen and Kayla could not be more helpful or responsive! They will do everything they can to make sure you are taken care of...and quickly! I couldn't believe how quickly Jen got back to me when I was looking for my first space. When I needed even more space, Kayla really listened to my needs and worked out the most ideal situation for me! The one concern I've had since I've been here was resolved immediately and with genuine care. Getting to use the moving truck at no-cost was a great bonus!!!

On

03/31/2016

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By

Vincent czachowski

Review

Great place very clean ...they give you a free truck to move in..no body else does that.....thats a great perk

On

03/31/2016

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Raymond Auslander

Review

Great place to store your car

On

03/31/2016

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Greg Geary

Review

Glad I found this storage facility. Only place around like this for indoor car storage. The staff is very friendly and easy to deal with.

On

03/31/2016

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Tom Harford

Review

It has a good location that is easy to get too. Good security and very easy to get in and out quickly.

On

03/31/2016

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By

DLon L Walker

Review

Great service when calling on phone. Price could be cheaper for motorcycle spots.

On

03/31/2016

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jeff Duggan

Review

Its ALL good! Just what I was looking for!

On

03/30/2016

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Drew Mateya

Review

We utilize a couple spots within this safe & secure lot for our company trucks. The lot is easily accessible to many main roads so that our technicians can pick up our trucks and leave their vehicles knowing that they will be safe.

On

03/30/2016

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By

mj fullerton

Review

Fantastic find. Only complaint is the lack of light in standard units, I'm always running 100 ft extension with a work light. But that is it, affordable, secure, clean, accessible, great staff, unload within feet of the elevator, available vehicles to move your 'stuff' into storage. What more could a body askjQuery1110021669409768810932_1459389086648 I may be moving soon, which may require I rent a hobby unit for my woodworking. New place has no facility for power tools and saw dust. (lol) well pleased with this treasure of a find.

On

03/30/2016

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By

Dan Kaib

Review

Have not used the space enough yet to give a valid review.

On

03/30/2016

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By

Johnny C Cavaliere

Review

The staff is friendly and helpful, the location is easy to get to. The location is well maintained and clean.

On

03/30/2016

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By

DENNIS H RICCI

Review

Been a customer since July 2015 and have had zero problems!

On

03/30/2016

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By

Samuel Conway

Review

The staff at StorExpress are top-notch. They have gone out of their way to help me with deliveries, and are always warm and friendly when I come by. I have been a customer for more than 8 years now and will not even consider moving to another facility in the area.

On

03/30/2016

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By

Bruce Klueber

Review

Very pleased with the facility and service. Will be back next year.

On

03/30/2016

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By

Paul Bates

Review

I appreciated the car storage over this past winter with Store Express. I liked the way there were plenty of electrical service drops and I thought the hanging air mattresses were a great idea to avoid errant door nicks. Access was always easy and automatic billing is a plus. Jen in the main Etna Store is the greatest!

On

03/30/2016

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By

Mark Wessel

Review

The customer service was first rate and the facility is very clean.

On

03/30/2016

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By

Dan Sheredy

Review

Overall, I am very pleased with this storage facility. Boxes are delivered to my unit quickly. I have never had any issues in my one year of renting, both with my business storage unit, and personal storage unit.

On

03/30/2016

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By

K. BAHORICH

Review

Friendly, Kind and helpful staff here at Etna Storexpress. Thank you for making my move easy and fast!

On

03/30/2016

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By

Jennifer Castilow

Review

Kayla set me up, helped with everything we needed. Great customer service!

On

03/30/2016

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By

Matthew Burns

Review

Big flexible rooms for your storage needs. Many different sizes to choose from. Great people that work there that pay attention to detail. Willingness with you to move due dates if they don't like line up with your pay checks. Would definitely use again if I would need storage units in the future!

On

03/30/2016

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By

Mary Ann

Review

Staff is excellent and a pleasure to deal with. They have everything available to help with a successful move. Couldn't be happier!

On

07/27/2015

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By

John

Review

might add/buy additional space

On

07/24/2015

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By

David

Review

I stored my things here when I moved to Pittsburgh for about six months and it was painless. Clean, super friendly and helpful staff, easy to access, and affordable.

On

07/23/2015

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By

connie

Review

The units were clean and neat as were the corridors entering units... everyone was helpful and made my needs important and easing...No one likes to move I'm sure but with their kindness and helpful assistance it made the day much better..

On

05/25/2015

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By

Richard

Review

Choosing the right unit was easy and paperwork was painless. Everything went about as smoothly as I could have expected.

On

05/21/2015

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Mary

Review

Got most things moved. Ran out of time.

On

04/29/2015

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Ralph

Review

On

03/09/2015

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By

Josh

Review

Jenn is the best and her laugh is amazing

On

06/12/2014

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Mary

Review

Great. Very helpful. Clean storage company. I would recommend anyone to store their items here.

On

05/28/2014

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Marty

Review

Awesome people you got working for you!

On

05/27/2014

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Shirley

Review

Fantabulous! Honestly, everything has been great! No complaints.

On

05/20/2014

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Kara

Review

Everything was very easy - painless. Very accomodating staff and clear policies. I would highly recommend the facility.

On

05/13/2014

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Tim

Review

Very helpful, very efficient

On

04/30/2014

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Micheal

Review

Excellent service very friendly service

On

04/30/2014

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By

Tony

Review

杯潤

On

04/30/2014

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By

Tony

Review

Jen and biovanni made my move very easy. Their customer service was very friendly And the free truck was a huge help.

On

04/30/2014

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By

Rob Burton

Review

I recently found myself needing to store many of my household good-furniture, clothes, etc. I found that StorExpress had not only the best rates going, but also provided a free truck for moving in. I was pleased to find that the facilities were clean, climate controlled, and safe-Neither my wife nor I had any apprehensions about running by at any time of the day or night. When you add in the outstanding staff (Jen G. and Giovanni in particular), you can't go wrong with StorExpress! I would highly recommend them!!

On

04/14/2014

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By

Linda

Review

Manager very helpful and friendly, free truck was invaluable. Will recommend to friends.

On

08/12/2013

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By

Curtis

Review

Wonderful staff. Great storage facility. The price of the unit is great and moving my belongings into the unit was easy. Very helpful and appreciated customer service!

On

07/02/2013

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By

Joseph

Review

Everyone was very nice. Got in and out just fine, but paperwork took a while.

On

05/25/2013

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By

Anthony

Review

GOOD Nice people The free truck was a nice surprise.

On

05/17/2013

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John

Review

Convenient and staff very helpful and easy to work with.

On

05/05/2013

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By

Jennifer

Review

It was great. The man who helped was very nice

On

04/30/2013

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By

Gerald

Review

Place is a big clean secure facility. Friendly staff made for an easy move out of my apartment

On

03/19/2013

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By

Dave Kennedy

Review

We found the facility easilyaccessable, well lit and a feeling of good security. I'll give you 5 stars.

On

07/25/2011

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By

Megan

Review

Super nice people, affordable

On

04/06/2011