Security Self Storage

Rating

By

Kristen Perez

Review

Hand down! This is the best storage place in lancaster! Staff is great and friendly. I can't sleep easy at night knowing my car is kept product in a gated storage facility. The staff answered all my questions I had, the prices are unbeatable!

On

01/16/2024

Rating

By

Dawn Graham

Review

It's a great thing to have when you really need a place to store all your stuff in between places whatever

On

09/16/2023

Rating

By

Dawn Graham

Review

It's great to have storage spaces like this if they come in it's very extremely handy when you really need them the most

On

09/16/2023

Rating

By

Marquita Minkins

Review

Facility was easy to find and centrally located close to the highway

On

05/08/2023

Rating

By

Brittany Carpenter

Review

Very nice gentlemen.nice that the storage units are gated in makes me feel like my stuff is in great protection

On

03/04/2023

Rating

By

Tom florio

Review

It's great very clean and friendly and the staff is friendly and nice.

On

05/03/2022

Rating

By

Norkellys

Review

Comfortable, good pricing, excellent customer service

On

03/30/2022

Rating

By

Adrian Young

Review

Clean facility, extremely fair pricing, and customer service that goes above and beyond

On

12/19/2021

Rating

By

Gail Brown

Review

Just moved in but I would definitely recommend it to friends and family.

On

11/10/2021

Rating

By

Charles ingram

Review

The owner is a nice man and take care of his business

On

09/17/2021

Rating

By

Jaimie

Review

David was friendly and very helpful best place to store your items

On

06/17/2021

Rating

By

David maldonado

Review

Very friendly service was able to meet after hours place looks clean organized not alot of traffic.

On

05/27/2021

Rating

By

ANDREA M SODARO

Review

I believe his name was David. He made the whole transition easy. He gave me the option to do everything over the phone due to covid. We completed what we needed to on the phone and everything was ready when I arrived a few minutes later. Everything was so easy and no stress at all!

On

11/29/2020

Rating

By

Jonelle

Review

Prices are best around, sign up was quick and easy and customer service was excellent

On

07/14/2020

Rating

By

Amy Williams

Review

This is the second time I’ve gotten a unit here. Definitely recommend and if I ever need one again, I’ll be back!

On

06/27/2020

Rating

By

Juliana

Review

It’s a decent place to store things.

On

06/14/2020

Rating

By

James

Review

Good value and convenient location. My unit has stuff left from previous tenant.

On

03/30/2020

Rating

By

Charles

Review

Great to Deal with no problems

On

09/16/2019

Rating

By

Misses k

Review

The units at self storage are very efficient very nice very clean when I first arrived I noticed that there is a full gated fence around the property which made me feel better. I came from another state An was kinda worried but the worries end when I arrived the grounds are well kept no trash cameras And plenty of room to store your things cars SUVs boats ... thanks a lot self storage I appreciate you....

On

07/29/2019

Rating

By

Brittany

Review

Very friendly when I went in. Very clean

On

07/25/2019

Rating

By

Harrison

Review

I recently moved to Lancaster from another town in PA and needed a storage unit on short notice. After doing some research online I found Security Self Storage. I spoke to someone in the office and although they had limited availability, they did have 2 small units left. The woman in the office placed a hold on one of the units until I could stop by later that day to look at it. It was exactly what I needed. It only too a few minutes to fill out the paperwork and the unit was mine! Later that day my wife and I moved in our stuff and it fit perfectly. Nice and easy.

On

07/25/2019

Rating

By

Barry R

Review

Facility is easy to enter, secure area, close to main roadways, very friendly and helpful customer service.

On

07/22/2019

Rating

By

Erica

Review

I needed to store my car TODAY and got friendly, quick, no-hassle service for an affordably, well located storage place. Thanks for the great service you provide.

On

04/19/2019

Rating

By

Lisa

Review

Very friendly to deal with. Was very helpful and overall good experience!

On

03/11/2019

Rating

By

Gigi

Review

Everything was right about this facility, the location, the price, the size and the customer service I experience. I would highly recommend this facility to anyone who's looking for storage.

On

03/11/2019

Rating

By

Gigi

Review

Upon entering the facility I was greeted by Holly and Dave. The nicest people you ever want to meet. Holly politely and professionally went over my rental contract with a clear understanding. The location was perfect for me to store my personal belongings.

On

03/08/2019

Rating

By

Alexander

Review

The staff made everything quick & easy at a wonderful price point

On

12/25/2018

Rating

By

Alexander

Review

I needed a place to store a vehicle and was bale to take care of it quickly

On

12/23/2018

Rating

By

berkheiser norejko

Review

Spoke to Holly initially about terminating our contract a few days into October. Confirmed that we were moving out and she explained they do not prorate. Understood that, as it was my error for not planning ahead. Made her aware we were moving out that weekend. Removed lock as advised and took the time to clean out space better than when we moved in. . We got billed the next month. Made the call on the 1st of Nov. around 9:15 am and spoke to the owner/gentleman regarding this matter. Holly was away until that next Tuesday per him. I did call the next day, b/c I did not hear him say that initially. I confirmed with him that we NO LONGER have a need for them and that we will NOT be billed again. He even read back what he documented for Holly for her return. Here we are Dec 3rd and they are still taking our money....I am hoping they are honest and do the right thing.

On

12/03/2018

Rating

By

Marcus

Review

Easy to find and staff was prompt and helpfully with everything. Will use again for any future needs. Will also recommend to other people in the area.

On

11/07/2018

Rating

By

George Ruiz

Review

Try to make monthly payment a few weeks ago and when I called them up they said that I was not in the system and that they could not help me, I asked if my car was still there and they told me again you're not in the system so we can't help you, finally I was able to locate the receipt and contract, i give them the unit number and they found me somewhere, but they told me that someone had removed me from the system and that they was not sure who or why, everything did seem to get resolved and my vehicle was still there, but something like that should not happen.

On

10/14/2018

Rating

By

Steve Pantis

Review

Very good people to deal with. Very speedy to get paper work done so I could move my stuff into this storage shed

On

10/10/2018

Rating

By

Katie

Review

Staff has been great during the process!

On

07/25/2018

Rating

By

Jacqueline Aument

Review

Each unit has drive up access. Able to reserve online in advance. Good customer service. Excellent value.

On

06/05/2018

Rating

By

Sarah

Review

Very helpful with answering all my questions!

On

03/12/2018

Rating

By

Barbara

Review

I needed to further clean the unit before using it. There was nowhere to put the large amount of dirt that I swept up. Other than that, the service was good and the facility is easy to access.

On

08/08/2017

Rating

By

Jennifer

Review

I have never rented a storage unit before. Dave helped me immensely with the paperwork and took the time to answer all of my questions. The facility is clean and nicely laid out. I'm very happy with everything.

On

06/23/2017

Rating

By

Helen

Review

The customer service person I initially spoke with was very nice. However he did not inform us that we needed to move in on the first and he knew we were only planning to pay for one month. When we arrived we were told you have to pay for extra two weeks if we want to move out on the 15th.

On

06/16/2017

Rating

By

Ross

Review

I'm relatively new. I don't have much to say yet...but everyone has been very accommodating to this point.

On

05/22/2017

Rating

By

Antonia

Review

The place is great but the only thing that would have been nice would have been lights on the outside. Since there are no outlets in the units I had to use my car lights so that everyone could see what they were doing. If there were outside lights that would have been on that would have been easier.

On

04/18/2017

Rating

By

Victor M

Review

Wonderful customer service. Convenient hours.

On

01/19/2017

Rating

By

Jeanette

Review

Absolutely great people to work with.

On

01/10/2017

Rating

By

Jeanette

Review

I'm complete satisfied with everything. Great peoples.

On

01/08/2017

Rating

By

Robert L. Smith

Review

My experience with the desk lady was most pleasant. You have a good employee there. Sincerely, Robert L. Smith

On

12/10/2016

Rating

By

Jerry

Review

24 hour Access ,good location

On

10/16/2016

Rating

By

Kathy Jack

Review

Holly from office is very personable and knowledgeable. Storage was very easy to rent. Very secure area. Close to home. Reasonably priced.

On

08/28/2016

Rating

By

Milagros

Review

I love the 24 hour access. Very nice person working the desk.

On

08/26/2016

Rating

By

Brandon

Review

This facility is clean, secure and reasonable in price.

On

06/12/2016

Rating

By

David

Review

Nice friendly service people. Clean property and good access.

On

04/06/2016

Rating

By

Marylou

Review

The office staff and owner could not have been more accommodating Great so far

On

04/03/2016

Rating

By

Shelia

Review

The 10 x 10 unit is surprisingly larger than I thought it would be. We began moving the excess items from our garage and there is even more I can store in my unit. We will be able to park our car in the garage once again. (0:

On

03/06/2016

Rating

By

Esther

Review

The gentleman at the front desk was very cordial and generous. He took his time to explain how to get into the gate after hours. He even shown me by using a key pad. He also show me ways to open my unit easier.

On

02/01/2016

Rating

By

Jackie

Review

Great service! Amazing security. My only complaint is no lights in the halls.

On

01/19/2016

Rating

By

sally

Review

Excellent service and security.

On

01/05/2016

Rating

By

Jonathan

Review

Storage units are not true to marketed size and the openings are rather narrow. Overall I feel as though I was taken advantage of when I booked a unit with Security Self Storage. By saving a couple inches on width and depth in your storage units you undermine your businesses' integrity and repeat business. This storage facility was designed by a cheater. Otherwise the man who owns the business has a great sense of humor.

On

11/05/2015

Rating

By

Shelia A Murray

Review

The manager and office administrator were very friendly. The efficiency of getting through the rental process was quick and easy. It conveniently located near our home and work.

On

10/14/2015

Rating

By

toni

Review

People are nice. I am pleased with the space.

On

09/02/2015

Rating

By

Christopher

Review

I would recommend this to a friend. The staff at the registration desk was especially friendly...great guy.

On

09/01/2015

Rating

By

Brianna

Review

So far, so good! The size is perfect, the location is perfect, and the price is p e r f e c t ! I'd recommend Security Self Storage in the future! :)

On

08/20/2015

Rating

By

Amando

Review

I had a very good experience with the staff getting everything in order for me to get the storage unit. Will defenetly tell my friends about this place for future rentals.

On

08/18/2015

Rating

By

Christina

Review

So far happy with this storage place. Like the extra security on each unit.

On

07/05/2015

Rating

By

Jillian

Review

Feel great knowing that the security is very tight here. Also great that the storage rental is month to month as I do not know how long I will need it. Holly was so friendly and personable!

On

06/28/2015

Rating

By

Kayla

Review

Felt my items were safe. Good customer service

On

06/24/2015

Rating

By

Mom

Review

Easy to store college things from Millersville University that don't need to come home for the summer.

On

05/08/2015

Rating

By

Abiola

Review

Quick fast service and all my questions and concerns were answered.

On

04/23/2015

Rating

By

Sundra

Review

Everyone is so helpful and friendly. I would recommend this facility to others

On

04/22/2015

Rating

By

Elizabeth

Review

Thank you for your help, this was simple. I made my reservation online in minutes and everyone I spoke with was very helpful, and professional.

On

04/10/2015

Rating

By

Nicole

Review

I liked the security there and the people were very friendly

On

03/26/2015

Rating

By

cynthia monroe

Review

Thanks for all the support, I like the size of the unit too.Everyone was good to us. Thanks

On

02/17/2015

Rating

By

Russ

Review

Great value for the price.

On

01/23/2015

Rating

By

Socheata Hon

Review

On

01/19/2015

Rating

By

Eileen

Review

On

01/03/2015

Rating

By

Denise

Review

Super friendly and very accommodating

On

01/03/2015

Rating

By

Zina Craig

Review

From beginning and now towards the end, everyone from management to front desk has been absolutely wonderful. Had a huge problem explain to management my situation and they worked with me. Wish there where more places like this and the price was great, Where I' m staying right now for a 5 x 10 starts at 75.00 big difference.

On

12/24/2014

Rating

By

Jahod

Review

Wonderful experience. The staff was extremely helpful and professional and the premises was secure and well taken care of

On

12/10/2014

Rating

By

Renea

Review

Great

On

11/30/2014

Rating

By

Daniel

Review

I moved things in and the latch of my unit appears to be a little rusty.The Attendent of the facility sprayed it with D W 40.I was then able to move the latch back and forth.All latches on units should be replaced when rust is noticed. thanks Dan

On

11/26/2014

Rating

By

Earl

Review

Storage with a covered unit as promised at time of reservation was not available as promised on website had to settle for a parking space

On

11/06/2014

Rating

By

Tambra

Review

Upon coming across this storage facility I asked if they had any problems with rodents and they said NO. After my belongings where in the storage unit for 2 months, we decided to get a few items and there was mice droppings throughout some of our boxes and one bit threw one of my brand new wrapped matresses. I myself went through every box to make sure there wasn't anything edible for any animals. After talking to the manager he said we should take our belongings elsewhere. Very unprofessional.

On

11/02/2014

Rating

By

Rebecca

Review

On

07/22/2014

Rating

By

Mrs Daphne

Review

The management's attitude, was somewhat unpleasant.

On

07/13/2014

Rating

By

Adrienne

Review

overall good experience.

On

12/10/2013

Rating

By

Kathryn

Review

Very good experience so far

On

08/15/2013

Rating

By

Joe

Review

A very painless experience with very friendly office staff

On

07/23/2013

Rating

By

Expedition

Review

Very clean and affordable.

On

07/16/2013

Rating

By

Juliann

Review

On

06/06/2013

Rating

By

Charlotte

Review

The place is somewhat difficult to reach and quite difficult after leaving--traffic is so heavy and entering from a turn is a little unsafe-- so that's a negative. The bolt on the door is rusty, making a one-person visit frustrating. The space is quite adequate but if the cost goes up the value will go down. The security for getting in and out of the entire facility seems adequate. The personnel have been very responsive.

On

06/03/2013

Rating

By

Gareth Lowe

Review

I am very happy with what I got Price was great location is ideal easy access could use lights in my section

On

05/16/2013

Rating

By

Catherine

Review

Pleased with experience

On

04/18/2013

Rating

By

George

Review

need lights in the storage unit

On

03/30/2013

Rating

By

Joyvelisse

Review

On

03/06/2013

Rating

By

Kimberly

Review

Great value and the employees are very helpful

On

03/05/2013

Rating

By

Ellie English

Review

Coming from NC- all belongs did not fit- emer # called -staff came right away-gave 2nd unit helpful and caring- totally would recommend!!

On

07/30/2012

Rating

By

Leonard Kasper

Review

I recommend this facility. The staff was very helpful and kind. I am very pleased with my experience there!

On

01/29/2012

Rating

By

James Smith

Review

Upon entering business, staff was very accomodating, friendly and helpful. Made visit very pleasant.

On

01/13/2011