CubeSmart Self Storage - Rochester


Reserve Online
or Call 1-855-846-5507
CubeSmart Self Storage - Rochester
7 Chapel Street
Rochester, NY 14609
(855) 846-5507

CubeSmart Self Storage is committed to providing our customers with excellent products, facilities, and customer service. Our customers enjoy many perks including moving services, packing & shipping supplies, storage customization, and business services - along with the best discounts in the industry

Office Hours
Sun Closed
Mon 9:30 AM - 6:00 PM
Tue 9:30 AM - 6:00 PM
Wed 9:30 AM - 6:00 PM
Thu 9:30 AM - 6:00 PM
Fri 9:30 AM - 6:00 PM
Sat 8:30 AM - 5:00 PM
Access Hours
Sun 6:00 AM - 10:00 PM
Mon 6:00 AM - 10:00 PM
Tue 6:00 AM - 10:00 PM
Wed 6:00 AM - 10:00 PM
Thu 6:00 AM - 10:00 PM
Fri 6:00 AM - 10:00 PM
Sat 6:00 AM - 10:00 PM

    Features

  • Video cameras on site
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Moving supplies for sale
  • Email billing available
  • Accepts mail/packages for tenants
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, Mastercard, AMEX, Discover)
  • 5% military discount (active-duty)
  • CubeSmart Self Storage - Rochester
  • CubeSmart Self Storage - Rochester
  • CubeSmart Self Storage - Rochester
  • CubeSmart Self Storage - Rochester
  • CubeSmart Self Storage - Rochester
  • CubeSmart Self Storage - Rochester
  • CubeSmart Self Storage - Rochester
  • CubeSmart Self Storage - Rochester
CubeSmart Self Storage - Rochester CubeSmart Self Storage - Rochester CubeSmart Self Storage - Rochester CubeSmart Self Storage - Rochester CubeSmart Self Storage - Rochester CubeSmart Self Storage - Rochester CubeSmart Self Storage - Rochester CubeSmart Self Storage - Rochester

20'
15% Off and Second Month Free
($72.00)
$61.20
per month
Reserve Now
2' x 2'
  • Air cooled only
  • Heated only
  • Floor 1
  • Interior
$66.00
per month
Reserve Now
5' x 5'
15% Off and Half Off First Month
  • Air cooled only
  • Heated only
  • Floor 1
  • Interior
($69.00)
$58.65
per month
Reserve Now
5' x 5'
15% Off and Half Off First Month
  • Air cooled only
  • Heated only
  • Floor 1
  • Interior
($75.00)
$63.75
per month
Reserve Now
5' x 5'
15% Off and Half Off First Month
  • Air cooled only
  • Heated only
  • Floor 1
  • Interior
($81.00)
$68.85
per month
Reserve Now
5' x 5'
15% Off and Half Off First Month
  • Air cooled only
  • Heated only
  • Interior
($121.00)
$102.85
per month
Reserve Now
5' x 8'
  • Air cooled only
  • Heated only
  • Floor 1
  • Interior
$120.00
per month
Reserve Now
6' x 8'
  • Air cooled only
  • Heated only
  • Floor 1
  • Interior
$122.00
per month
Reserve Now
10' x 5'
15% Off and Half Off First Month
  • Air cooled only
  • Heated only
  • Floor 1
  • Interior
($125.00)
$106.25
per month
Reserve Now
5' x 10'
15% Off and Half Off First Month
  • Air cooled only
  • Heated only
  • Floor 1
  • Interior
($125.00)
$106.25
per month
Reserve Now
5' x 10'
15% Off and Half Off First Month
  • Air cooled only
  • Heated only
  • Floor 1
  • Interior
($135.00)
$114.75
per month
Reserve Now
10' x 5'
15% Off and Half Off First Month
  • Air cooled only
  • Heated only
  • Floor 1
  • Interior
($135.00)
$114.75
per month
Reserve Now
10' x 5'
15% Off and Half Off First Month
  • Air cooled only
  • Heated only
  • Floor 1
  • Interior
($145.00)
$123.25
per month
Reserve Now
12' x 5'
  • Air cooled only
  • Heated only
  • Floor 1
  • Interior
$131.00
per month
Reserve Now
5' x 15'
  • Air cooled only
  • Heated only
  • Floor 1
  • Interior
$133.00
per month
Reserve Now
10' x 8'
15% Off and Half Off First Month
  • Air cooled only
  • Heated only
  • Floor 1
  • Interior
($137.00)
$116.45
per month
Reserve Now
10' x 8'
15% Off and Half Off First Month
  • Air cooled only
  • Heated only
  • Floor 1
  • Interior
($148.00)
$125.80
per month
Reserve Now
10' x 9'
  • Air cooled only
  • Heated only
  • Floor 1
  • Interior
$148.00
per month
Reserve Now
10' x 10'
15% Off and Half Off First Month
  • Air cooled only
  • Heated only
  • Floor 1
  • Interior
($153.00)
$130.05
per month
Reserve Now
10' x 10'
15% Off and Half Off First Month
  • Air cooled only
  • Heated only
  • Floor 1
  • Interior
($165.00)
$140.25
per month
Reserve Now
10' x 10'
15% Off and Half Off First Month
  • Air cooled only
  • Heated only
  • Floor 1
  • Interior
($177.00)
$150.45
per month
Reserve Now
10' x 15'
15% Off and Half Off First Month
  • Air cooled only
  • Heated only
  • Floor 1
  • Interior
($159.00)
$135.15
per month
Reserve Now
10' x 15'
15% Off and Half Off First Month
  • Air cooled only
  • Heated only
  • Floor 1
  • Interior
($172.00)
$146.20
per month
Reserve Now
10' x 15'
15% Off and Half Off First Month
  • Air cooled only
  • Heated only
  • Floor 1
  • Interior
($184.00)
$156.40
per month
Reserve Now
10' x 15'
15% Off and Half Off First Month
  • Air cooled only
  • Heated only
  • Interior
($251.00)
$213.35
per month
Reserve Now
10' x 20'
15% Off and Half Off First Month
  • Air cooled only
  • Heated only
  • Floor 1
  • Interior
($415.00)
$352.75
per month
Reserve Now
10' x 20'
15% Off and Half Off First Month
  • Air cooled only
  • Heated only
  • Floor 1
  • Interior
($448.00)
$380.80
per month
Reserve Now
10' x 20'
15% Off and Half Off First Month
  • Air cooled only
  • Heated only
  • Floor 1
  • Interior
($481.00)
$408.85
per month
Reserve Now
10' x 20'
15% Off and Half Off First Month
  • Air cooled only
  • Heated only
  • Interior
($629.00)
$534.65
per month
Reserve Now
10' x 20'
15% Off and Half Off First Month
  • Air cooled only
  • Heated only
  • Interior
($679.00)
$577.15
per month
Reserve Now
10' x 20'
15% Off and Half Off First Month
  • Air cooled only
  • Heated only
  • Interior
($730.00)
$620.50
per month
Reserve Now
14' x 15'
15% Off and Half Off First Month
  • Air cooled only
  • Heated only
  • Floor 1
  • Interior
($421.00)
$357.85
per month
Reserve Now
15' x 15'
15% Off and Half Off First Month
  • Air cooled only
  • Heated only
  • Floor 1
  • Interior
($511.00)
$434.35
per month
Reserve Now
Rating
Rating of 4.5
By
Denise Reynolds
Review
Plenty space for what I needed
On
07/04/2024
Rating
Rating of 4.5
By
Karla
Review
Affordable, clean friendly efficient staff
On
02/07/2024
Rating
Rating of 5.0
By
Elizabeth B
Review
Jack, the general manager, is helpful & friendly. The facility is clean, great security, and easily accessible with a vehicle. I was very happy with the ease of finding a suitable unit and accessing it.
On
11/18/2023
Rating
Rating of 5.0
By
Raul Torres
Review
Very helpful and clean was easy process and overall good experience
On
09/04/2023
Rating
Rating of 5.0
By
Erik
Review
Reserved 2 units online with no issues. Customer service was very helpful when I needed the 2nd unit next to the first.
On
05/31/2023
Rating
Rating of 5.0
By
Rafael Rosado
Review
I like the place which price stood at 35% off because i will be using this place for years for my business
On
03/16/2023
Rating
Rating of 5.0
By
Javon rucker
Review
Price could be cheaper but the place is nice and customer service is great.
On
03/02/2023
Rating
Rating of 5.0
By
Alexie haws
Review
This is a good storage facility
On
12/21/2022
Rating
Rating of 5.0
By
Kionna johnson
Review
I would definitely recommend this storage company to anyone seeking a storage unit.Very clean and helpful staff.
On
12/06/2022
Rating
Rating of 5.0
By
Marcella
Review
So far so good everything was well explained every detail
On
12/02/2022
Rating
Rating of 5.0
By
Christina Lopez
Review
Great rates, indoor climate controlled, security cameras, easy drive-through access. The staff is attentive and responsive with excellent follow up and they clearly want to make sure your questions are answered.
On
11/28/2022
Rating
Rating of 5.0
By
Anna
Review
Absolutely one of the best storage sites I ever had. I recommend it to anyone. Staff is amazing, very kind.
On
10/14/2022
Rating
Rating of 5.0
By
K. Paul
Review
Excellent customer service and Exceptionally clean facility!!
On
08/19/2022
Rating
Rating of 5.0
By
Theodore Karpenko
Review
Units are clean and spacious. People are friendly and helpful.
On
08/03/2022
Rating
Rating of 5.0
By
Judi-Lynne Ott
Review
Was pleasantly surprised how easy move in was. The pricing was equivalent to other storage units and the location was easily accessible,
On
06/06/2022
Rating
Rating of 5.0
By
Rolleen Percy
Review
This place is great. Very clean and the associate was very nice and helpful. The pricing was a little high for me but was the cheapest around so can’t complain too much. Overall 5 stars!
On
05/11/2022
Rating
Rating of 4.0
By
Connor Habe
Review
It was very easy to get to and easy to get in and out of the facility in my truck.
On
04/30/2022
Rating
Rating of 5.0
By
Arlene Brown
Review
This was the last straw as to why I moved out of the old storage. I was at a storage unit that was cold, no lights in the units and they could not keep track of their carts. I was told I don't know what to tell you if you can't find one. It happens to be I was on the second floor, moving out and have to be out by 31st. But I have things to do so I need to be out by tomorrow, 26th. I won't be in Rochester. I am 75 and doing this by myself. I love Cube Smart as I can drive in and SEE what I am doing AND there is heat. I can actually take my time going through my stuff. I tell everyone about Cube Smart.
On
03/24/2022
Rating
Rating of 5.0
By
Martin Alexander
Review
The customer service I received was worth the price of the space itself. Jack and Xavier are the best.
On
03/23/2022
Rating
Rating of 5.0
By
Chris
Review
Probably the most painless experience I've had getting storage sorted out; the folks in the office were very friendly and helpful. And the facility is fantastic!
On
01/16/2022
Rating
Rating of 5.0
By
Greg Roddy
Review
Although everything else was great I wish I could give more than 5 stars for customer service. Jack and Lisa at my location were both absolutely fantastic through the whole process. They get 10 stars!!!
On
01/07/2022
Rating
Rating of 5.0
By
Yovanys Pichardo
Review
Love the service, helpful and kind people. The storage was perfect to allocate my house stuff. Love it and I will recommend it to family and friends.
On
11/06/2021
Rating
Rating of 5.0
By
Latoya king
Review
Moving in was nice and smooth storage place was neat and clean and it was safe I like how they have cameras everywhere and you have to have a code to get into the building and and I love that my storage is inside the building and also the manager that helped me was very nice and show me how to use my storage lock and help me with the code to get into the building he was awesome.
On
11/02/2021
Rating
Rating of 5.0
By
Lovely Warren
Review
Staff was very friendly and helpful
On
10/13/2021
Rating
Rating of 5.0
By
Alexis Davis
Review
Workers were very friendly and accommodating, allowed me to see my unit a few days before move in and answered any questions I had. Explained everything very thoroughly and were on-site for anything I could have needed.
On
08/16/2021
Rating
Rating of 3.0
By
Evelyn
Review
The staff at 7 Chapel CUBESMART are very helpful and informative. The area is clean and safe. I will recommend it to friends that need storage.
On
09/07/2020
Rating
Rating of 3.5
By
David
Review
Clean unit and easy process to sign up and move in.
On
07/12/2020
Rating
Rating of 5.0
By
L Richardson
Review
I was sure what to expect on such short notice. I was able to store my son's dorm room and catch a flight back to Los Angeles same day because everything ran so smoothly.
On
03/31/2020
Rating
Rating of 4.0
By
Wesley Hayden-Sauer
Review
The promptness of CubeSmart is part of the reason why I chose them. Within a day I was able to make a reservation, sign all of the paperwork and get my items stored. The facility was clean, dry and very secure. There was one little problem that I had however: renters or homeowners insurance is a must, unless you want to pay for theirs. This was not indicated anywhere on selfstorage.com or on CubeSmart's site. Not expensive but it is definitely something that should be mentioned.
On
03/26/2020
Rating
Rating of 4.5
By
Joshua
Review
Due to Coronavirus, I had to get an unit super last minute, the guys were super helpful and understanding through the entire process
On
03/21/2020
Rating
Rating of 5.0
By
Emily M.
Review
I really like the atmosphere and the staff I feel my personal items will be safe. The pricing is also very reasonable.
On
03/04/2020
Rating
Rating of 5.0
By
VERONICA HAYBOLER
Review
Great experience great customer service and very helpful
On
02/13/2020
Rating
Rating of 2.0
By
Shanell Myers
Review
Will recommend this to all my friends and family and will be using it again
On
09/30/2019
Rating
Rating of 5.0
By
Soroush
Review
Phenomenal customer service, low prices, and pristine facility. It was exactly what I needed, and Frank spent so much of his time and effort to make sure that I was satisfied. I will always use CubeSmart in Rochester whenever I need storage.
On
07/07/2019
Rating
Rating of 5.0
By
Pilar
Review
I needed space for some things while I'm between apartments and found this location online. Once there, Frank was very helpful and nice. Showed me the space before signing so I could be sure that was what I needed. Everything was fast and easy. Great!
On
06/05/2019
Rating
Rating of 5.0
By
佬条
Review
CubeSmart in Rochester is one of the best options! With low pricing you can get a great customer service it makes the whole process very convenient and easy.
On
06/02/2019
Rating
Rating of 5.0
By
Shimone
Review
Frank was the biggest help and gave the best customer service I've received in a while. He answered a lot of questions I didn't know I had and really made sure I got a great deal on my storage. He explained everything and walked me through it literally so I didn't feel rushed out the door, or like there were gimmicks. Really great value and great prices
On
04/16/2019
Rating
Rating of 5.0
By
Christina a pearl
Review
Very nice ppl love the welcome and details i got
On
01/07/2019
Rating
Rating of 5.0
By
Ray
Review
They answered all of my questions and I had a smooth move in process. And they are willing to accept mail on my behalf. Just what I needed.
On
01/02/2019
Rating
Rating of 5.0
By
Brittany
Review
CubeSmart really blew my mind because you are able to literally drive your car into the building and visit your unit while shielded from the elements. It’s very clean and well-lit. I have used other facilities in the past and this one surpasses the others. I was met with excellent customer service.
On
12/24/2018
Rating
Rating of 5.0
By
Christopher
Review
Frank is extremely knowledgeable and was very thorough! The facility has cameras all over and is very secured!
On
11/21/2018
Rating
Rating of 5.0
By
Nicole
Review
Best place and service!!! CubeSmart is #1
On
10/09/2018
Rating
Rating of 5.0
By
Nicole
Review
Clean . friendly . huge warehouse.
On
10/06/2018
Self Storage Frequently Asked Questions

What size storage unit do I need?


5' x 5' Storage Unit
It is approximately 25 square feet of space. This size typically holds the contents of one room or a large home closet. It is an excellent size to store seasonal items, garden tools, clothes, office supplies, suitcases, and miscellaneous boxes.

5' x 10' Storage Unit

It is approximately 50 square feet of space. This size typically holds the contents of one room or an office. You can store small amounts of furniture, chairs, a mattress, kitchen appliances, and boxes.

5' x 15' Storage Unit

It is approximately 75 square feet of space. This type of unit is suitable for the contents of a one-bedroom apartment, including major appliances.

10' x 10' Storage Unit
It is approximately 100 square feet of space, about the size of a standard one-car garage. It holds the furnishings of a one-bedroom or small two-bedroom apartment, including major appliances.

10' x 15' Storage Unit

It is approximately 150 square feet of space. It holds the furnishings of a large two-bedroom apartment or a smaller home. It is great for storing large furniture and appliances.

10' x 20' Storage Unit
It is approximately 200 square feet of space. It holds the entire contents of a three or four-bedroom home up to 2000 square feet. It can also hold compact full-size vehicles and boats.

10' x 25' Storage Unit

It holds the contents of a large home, roughly 4 or 5 bedrooms, including large furniture, garage items, and major appliances.


What is the height of the storage units?

Storage units are approximately 8 feet high.


Do I need to rent a climate controlled unit?

If you have delicate items such as musical instruments, computers, pictures, or antique wood furniture, it is recommended to select a climate-controlled unit. Climate-controlled storage units protect against rust, corrosion, mold, cracking, and warping.


What’s the difference between an indoor and an outdoor unit?
An outdoor storage unit has direct access and is usually drive-up accessible. An indoor unit is located within a building.


What items can't be put in a storage unit?

Most storage facilities will not let you store firearms, perishable items, liquids, illegal drugs, flammable and hazardous materials, live animals, or plants.


Are my items insured while being in a storage unit?

You are responsible for the items you store. The storage facility's insurance protects the location that houses the storage units, not the contents of individual units. If your homeowner's insurance doesn't cover your items, the facility manager can usually help you sign up with an insurance provider.


Can I use my renters insurance for a storage unit?

Anything your renter's insurance policy covers under usual conditions will be covered in your storage unit. Usually, renter's insurance will cover items in a unit up to 10% of your policy limits, but it does not include natural disasters. However, there may be exceptions to this, so check with your insurance company to see if you're covered.


What do I need to bring with me when to rent a unit?

You will need a government-issued photo ID (driver’s license, state ID, or passport) to complete your storage unit rental agreement.


Can I access my unit anytime I want?

Most storage locations are open 365 days a year, but access hours may vary. During access hours, usually between 6 am and 10 pm seven days a week, you can access your unit using your individual gate code. During office hours, company employees are available to answer questions and provide on-site support.


How long can I rent a unit?

Most rental contracts are month-to-month agreements billed in one-month increments. No long-term lease is required unless the customer requests it.

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