Mini U Storage - Berlin

Rating

By

Diana Sheldon

Review

I don’t usually write reviews. But I had to give props where they are due. The employees who work at this facility are phenomenal!! Fast courteous go above and beyond to help you in any way they can.

On

08/24/2024

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By

Keisha

Review

My experience was positive and the customer service was great!

On

05/21/2024

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By

John

Review

I found the facility very clean and well maintained. The woman who helped me move in was phenomenal! Very kind and willing to assist wherever needed. The check in process was quick and easy.

On

12/27/2023

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Richard Eggler

Review

easy to rent and employee very helpful

On

11/04/2023

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Daniel Brown

Review

Great customer service and very patient with customers.

On

10/13/2023

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Amy

Review

New friendly clean hopefully always safe

On

10/03/2023

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Johanna

Review

Everything was great . Customer service was amazing.

On

08/07/2023

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Crystal Kozarski

Review

Damon was very personable and friendly and helpful and made me feel less stressed about things. The unit was clean the whole facility was clean and well lit so felt safe going to my unit in the evening. Will definitely use this place in the future.

On

07/06/2023

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John M

Review

I had a pleasant sign up. The manager was quick and there were no issues. The rental truck was free. What more could you ask for

On

07/06/2023

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By

慚档

Review

Management staff is extremely helpful. Unit was exactly as advertised

On

07/01/2023

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Diane Gerenger

Review

This is my 2nd time using Mini U Storage. They are very reasonable and customer service is excellent

On

06/26/2023

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Nicole P

Review

I would definitely recommend this storage facility. Customer service was excellent!!! I love that they have a truck on sight and available for use! I had a great deal, it came free with storage rental!! Can’t beat that : )

On

06/14/2023

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Debra Dottoli

Review

Not disappointed & downsized my big one to a smaller on… very organized

On

06/05/2023

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Nancy McLelland

Review

They were very nice and accommodating. I would surely recommend their Storage.

On

05/04/2023

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Nancy McLelland

Review

Between renting a storage unit and using their truck the transaction was painless. And their specials are really good. I would definitely recommend them.

On

04/28/2023

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Amy Simpson

Review

The employees go above and beyond for their customers, its clean, they have a truck you can use, the prices are competitive and they offer specials. This is my new go-to storage place!

On

03/18/2023

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JOHN REBORI

Review

The people at the unit where very helpful and friendly and it was great expernce

On

03/11/2023

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Michelle Przybylski

Review

I usually dont write reviews but when someone goes above and beyond the way Yulia did i really have to tell the world. I had the best, most pleasurable, so extremely,helpful hassle free customer service i have had in a very long time!!!! I wish more people working in the customer service industry were like Yulia. Moving is so stressful but she made things so much easier. You have an employee that is absolutely priceless. I will be recommending your establishment to everyone i know as well as on social media to let them know what an amazing staff you have at your Berlin location. Thank you so much for them and I am glad I chose mini u storage everything about the place location, safety and security, staff and prices are so great!!! Look now further this place is 5 stars!!!!!!

On

10/10/2022

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By

Courtney Pettiford

Review

Yulia was extremely helpful. They had everything ready for us when we arrived. Definitely loved this family business. If anyone is looking for a storage facility, I would send them here!

On

07/13/2022

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Nina Bodden

Review

Excellent service, very nice Friendly, professional staff

On

05/15/2022

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Cindy Tillman

Review

Awesome employee very professional and cool

On

04/24/2022

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Charleen Ackerman

Review

I needed a last minute storage during my move. I found Mini U online and am so happy I did. Yulia was so helpful and kind. The facility had easy access to my unit which was great. I’m extremely happy with my choice.

On

04/01/2022

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Harold Harvey

Review

The experience was good overall.

On

03/05/2022

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Wilbert Swindell

Review

Excellent service! All went well and quite pleased with how everything turned out.

On

03/02/2022

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Jenna Czyzewski

Review

Man is very nice and helpful. Gives you 50% off first month, free truck and $10 Starbucks gift card. Very easy to use and get to. Very happy with service.

On

03/02/2022

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KELLI DUAIME

Review

Other than being crashed into a cement pole in reverse on the golf cart as I was being taken out to check unit size, everything was good. My neck is not doing well so that was not a great experience. Also did not receive the Starbucks card as referred to on my confirmation. Haven't been back there since Saturday when I moved my belongings in but the place looks clean and well taken care of.

On

02/16/2022

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Christine Elia

Review

Clean facility, convenient, professional and courteous property manager.

On

02/10/2022

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Nikka Koslov

Review

The employee was helpful! Able to answer all my questions and brought me to the storage unit!

On

01/24/2022

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Cindy

Review

Online reservation was good. Never got $10 Starbucks card. On site guy was friendly but never in office. I had to call him every time.

On

01/23/2022

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Keith h

Review

Great staff and courteous @ every end.

On

01/19/2022

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Richard Davis

Review

Would love to recommend people to use this facility

On

12/20/2021

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Jennifer Lawyer

Review

Damon was excellent in getting us processed

On

11/22/2021

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Sue L

Review

Convenient location. Quick and easy process.

On

10/30/2021

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John Caci

Review

Manager was very helpful very nice. Good area. Accessible

On

09/28/2021

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Diane Gerenger

Review

The entire process was fast & storage unit was clean & whole area was well maintained. I have already recommended coming here to a friend

On

08/04/2021

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Larry Schneider

Review

Very nice people, helpful whole process was quick and easy.

On

07/20/2021

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Nicholas Startare

Review

Amazing service. Yulia at the front desk is the best. Perfect experience.

On

04/29/2021

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Monica

Review

I was not looking forward to having to rent storage space, but my experience with securing a unit at Mini U Storage made me grateful! The location is convenient and the site super clean and safe, but the best part of the experience so far is the service! I prefer to do business with places that employ people that care about the work and the customer and both were apparent within minutes of arriving at the site. I can not thank you enough! I will be sure to refer friends and family in need of storage to Minu U in Berlin!

On

04/05/2021

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Patricia

Review

The establishment has met all my needs and I highly recommend them.

On

04/02/2021

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Marie R

Review

Hassle free experience easy access I recommend it

On

03/26/2021

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Suzanne Steinbach

Review

Process was very easy to reserve the unit. Highly recommend!

On

03/07/2021

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Roberto

Review

Very friendly staff and good customer service. Very professional. Made everything easy and convenient.

On

03/01/2021

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Elijah peters

Review

Nice place and secured surroundings Just need lights inside each unit since its open to 9pm!!!!!!!!!!!!

On

01/31/2021

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Eileen White

Review

Gentleman at front desk was great!

On

01/28/2021

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Joselyn

Review

It was a great experience! very helpful and kind, did not have to wait long.

On

01/27/2021

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brian miller

Review

Needed a storage unit last minute-sold our hse- These guys went out of their way with customer service!

On

11/26/2020

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Justin Brooks

Review

Very reasonably priced unit for the area. Very friendly service and very professional. Highly recommend!

On

11/18/2020

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James

Review

Very happy with the service and overall experience! Thank you

On

11/11/2020

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Amy

Review

Moving in was quick and easy. Staff was very friendy, helpful, informative, and welcoming. The complex is very clean and well maintained. Will definitely recommend to family and friends.

On

07/29/2020

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By

Heather

Review

I came on a Tuesday and there was a very nice woman by the name of Yulia, who was very patient and went out of her way to help me. We inspected the storage unit, which was VERY clean. She was friendly and went out of her way to accommodate me. The last paperwork took about 15 mins and we were done! I also took advantage of the free truck rental just pay for the insurance and the gas, which is cheaper than a rental. The rates are great and would recommend this facility to anyone!

On

07/18/2020

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By

Cynthia

Review

I have two storage units and am very satisfied

On

06/19/2020

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By

Larry

Review

Very nice Manage. Great price!!

On

05/31/2020

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By

Jennifer

Review

Owners were great and made sure we had everything we needed to move into our unit. 10 x 15 unit was a perfect size for my one-bedroom apartment. And the fact that I got to use their truck instead of renting a U-Haul and spending extra money was a huge help for me and my family.

On

03/22/2020

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By

Joanne

Review

Wonderful couple. They are so friendly, kind, helpful. I cannot begin to express how much they have helped making this first time experience of using a storage facility so pleasant. I felt like they were family and have really become family. Thank you Yuliya and Damien.

On

02/21/2020

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By

Diana Doran

Review

Was not having the best day. Walked in to sign in and The owner was wonderful. Made everything easy. She was pleasant. Professional, efficient, and pleasant

On

02/03/2020

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Shirley

Review

The staff was so friendly and helpful. I got in and out in no time! I’ve had to use a few different places but i have to say they have the best customer service

On

01/22/2020

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James

Review

The prices were very reasonable

On

08/28/2019

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Christopher Burke

Review

I have used Mini U Storage for my storage needs in the past. Moving from a 4 bedroom house into a 2 bedroom apartment was rough, but having my belongings in a clean and safe environment made my move go smoothly. This time I'm moving to the other side of town and of course the same wonderful service with a smile

On

07/31/2019

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Francisca

Review

Very happy with the knowledge of the staff with helping me get the right size and saving time and money. Very friendly and great customer service.

On

07/23/2019

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By

Jerri

Review

Tara and Dana were great, they clearly explained everything that I needed to know about moving into the storage unit. The check-in was fast with no problems.

On

06/01/2019

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By

Matthew

Review

Very helpful staff and easy to set up.

On

05/26/2019

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By

Loretta

Review

Very accommodating owners. The storage unit was in good shape.

On

05/09/2019

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By

Trish

Review

Both representatives at the facility were very friendly and helpful. I booked via phone/sparefoot.com and they were great as well. Highly recommend.

On

12/29/2018

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By

Karen

Review

A very clean facility with fantastic customer service. Pricing was reasonable, property is secure and very well maintained. I would and I will recommend to friends!

On

09/03/2018

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By

Susan

Review

The staff at this facility are courteous and helpful.

On

08/21/2018

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By

Suzanne

Review

The man that rented me my storage space was very pleasant and helpful. I was very stressed that day and he helped calm me. So my day turned out pleasant thanks to the man that rented me storage that day. I would highly recommend this place to anyone

On

07/06/2018

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By

Donna

Review

Simple & very efficient. Carl took the time to explain everything.

On

06/25/2018

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By

Anthony

Review

Fair pricing. Clean facilities

On

06/25/2018

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By

Elisha

Review

The clerk made everything so easy.

On

04/09/2018

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Josiah

Review

I will definitely be recommending Mini U storage of Berlin to friends and family. They are extremely nice and helpful. Great with recommending the unit size and helping me with the free truck rental on short notice.

On

03/26/2018

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By

Doris Robertson

Review

They were very pleasant to work with. Answered every question politely . Very efficient in dealing with the public.

On

02/16/2018

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By

Gary

Review

Since this was a First Time to rent a space I did not know what to expect other than to follow the printed recommendation of what to do and what to have with you when you go to the location to finalize the rental agreement and inspect the storage unit.. The customer service representative was pleasant and very helpful in answering all my questions. .

On

02/02/2018

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By

Claire

Review

Explained everything thoroughly and answered all of my questions. Showed me the unit before I purchased.

On

07/13/2017

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By

Claire

Review

Were very helpful. Allowed me to see the unit first and went over all of the details before signing anything.

On

07/11/2017

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By

Claire

Review

Were very helpful. Allowed me to see the unit first and went over all of the details before signing anything.

On

07/11/2017

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By

Courtney

Review

We received great customer service. The employer explained everything very well and went above and beyond for us, he even show us the unit prior to us purchasing it to make sure we had the size we wanted.

On

05/23/2017

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By

Rodney Crable

Review

Great experience from the beginning. Customer service was very helpful and the price for what you get is competitive. Will recommend.

On

04/05/2017

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By

Rodney

Review

Customer service was top notch and he made the process simple.

On

04/03/2017

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By

Mr and Mrs Lindsey

Review

The store is very clean, the area was well lit. Clarence is awesome! Excellent customer service!

On

11/19/2016

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By

Nancy

Review

Check in was easy, we even got a ride in the golf cart to check out our space. It wasn't made clear that the truck rental would not be handled by Sparefoot, and that we had to call Mini U to rent that. Thankfully, the 1 truck they have wasn't already rented. But overall, great experience so far. Good discount using AAA.

On

08/30/2016

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By

BARRY

Review

mgr. was aces. explained all details accurately. upfront with answers.

On

08/24/2016

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By

BARRY

Review

all questioned answered. friendly and helpful

On

08/24/2016

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By

Sharmila

Review

Thank you, So far it has been a great experience!

On

07/31/2016

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Myra

Review

Service was great and price was amazing

On

06/27/2016

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By

Tawana DUMESLE

Review

I am satisfied with the service.

On

06/22/2016

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By

Edward

Review

quick service. Clean unit and free use of truck

On

03/29/2016

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By

Abigail

Review

Storage unit was clean, grounds were kept nice. Staff was very helpful!

On

03/06/2016

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By

Stella and Earl Ferguson

Review

The attendant was pleasant and registration was fine. AAA discount gave one month free. Unit was clean and access was easy. Good value compared to area units. No complaints.

On

03/03/2016

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By

william

Review

Awesome.

On

01/16/2016

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william

Review

first time storage unit renter. Great price on a 10x10. Carl was pleasant and helpful. Unit was clean and easy to get to. Very Happy.

On

01/15/2016

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Frank

Review

Extremely pleased with the friendly customer service and the very reasonable pricing compared to other nearby storage. Free truck rental definitely influenced my decision to choose Mini U Storage. Definitely pleased with my decision.

On

01/03/2016

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By

Roseann

Review

I needed to talk to manager about somethinf we arranged about my storage

On

12/27/2015

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By

jean

Review

Awesome affordable price for what I need at this time.... Sparefoot keeper me updated on all Information all the way up to my reservation.... Customer service was very helpful when I arrived. Good stuff

On

12/26/2015

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By

Peter Sorge

Review

Nice people to work with. Good place.

On

12/14/2015

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By

Michael

Review

Good in general. No complaints.

On

11/13/2015

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By

Mary

Review

This storage unit is just right for the overflow from my small office. 5X5 will fit plenty of old files, unused furniture, and overstocked merchandise purchased on sale! The facility is safe with a gate that has keyless entry, and it is located on a major highway (Route 73) in Berlin, NJ which makes the units accessible as well as visible to passersby. The security is important for women.

On

10/28/2015

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By

Riley

Review

The staff where friendly, helpful and professional.

On

10/19/2015

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By

Tim

Review

Nice facility. Check in could be quicker. Otherwise great.

On

09/28/2015

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By

Rose

Review

Chris was very helpful with check in

On

09/24/2015

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By

Jacqueline

Review

The staff is very pleasant and helpful

On

09/20/2015

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By

Marcia

Review

Love the place. Carl is wonderful and helpful,so is the lady that works there, I forget her name. The driveways are always clean and so is the bathroom! I told my brother about Mini u storage and he rented 2 units! I would recommend this place to anybody.

On

07/31/2015

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By

jessica

Review

On

04/30/2015

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潔慷慮

Review

Easy reservation extremely reasonable. Thanks

On

04/07/2015

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By

Nancy

Review

Excellent experience!!

On

04/02/2015

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By

Alex

Review

Patty was very nice and gave me all the information I needed in great detail. The storage space is exactly what I needed. Can't complain at all!

On

04/02/2015

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By

keith

Review

On

03/01/2015

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By

Debbie Anderson

Review

I am delighted with the service I received from Carl at the Berlin location. The price was great, everything was clean and done with ease - thank you for making what could have been a very stressful time very pleasant! Have already told a lot of people about it and will continue to do so.

On

12/01/2014

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By

Lilly

Review

On

11/27/2014

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By

Vicki

Review

On

11/14/2014

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Mary Beth

Review

A relatively smooth experience.

On

10/02/2014

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By

David

Review

On

08/06/2014

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By

Lisa

Review

Easy check in, paperwork was quick & simple, all at the best price around. Facility is clean & secure.

On

07/22/2014

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By

BECKY

Review

Originally requested 10x10..gentleman showed both 10x10 and 10x15 so I could make decision comfortable for my circumstances. Very Helpful!

On

07/04/2014

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By

larry

Review

On

06/05/2014

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By

Steve

Review

Very easy check in, Patty was wonderful. Answered all questions my wife and I had and explained everything thoroughly. Use of the box truck was also very helpful. Would definitely recommend this location.

On

05/19/2014

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By

Mark

Review

On

05/03/2014

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By

Robert Buehler

Review

On

04/27/2014

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By

Ed Kelly

Review

Patty was wonderful, the process was quick and painless and the space was spotless and dry. If you need extra space, I highly recommend this Mini U location (Berlin) !

On

04/13/2014

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By

Victoria

Review

Very smooth and easy to check-in. Would recommend this facility. Management was very helpful.

On

04/04/2014

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By

Howard

Review

On

03/26/2014

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Nicholas Startare

Review

An excellent facility for storage my [possessions.

On

03/20/2014

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By

Jenelle

Review

Everything was great

On

03/19/2014

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By

Richard

Review

On

01/07/2014

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By

maria

Review

PRICE COULD BE BETTER

On

12/31/2013

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By

Russell

Review

Service Clerk was very helpful in obtaining the most economical storage for my needs.

On

12/10/2013

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By

Christine

Review

On

12/05/2013

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brian

Review

Great service and amazing value

On

12/03/2013

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By

单

Review

The onsite manager was a pleasure to deal with, cooperative, kind, helpful. I could not have asked for better service with a smile :)

On

12/03/2013

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By

Lloyd Zubrick

Review

first class operation best value staff is exceptional

On

11/26/2013

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By

態整

Review

Quick and friendly service. In the same day as reservation.

On

11/26/2013

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By

Bob Hoskins

Review

The facility was just as described and exactly what my business needed.

On

11/24/2013

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By

Rochelle

Review

The customer service rep was extremely kind, and helpful! I enjoyed the experience very much, sinec this was the first time every renting a storage unit, I must say, it was very well done!

On

11/05/2013

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By

Shari

Review

Patty was very helpful and very sweet.

On

11/04/2013

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By

Rachel

Review

Very personable staff, highly recommended!!!

On

10/16/2013

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By

Shelly

Review

On

10/15/2013

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By

Roni Neumann

Review

It was so easy to get set up. The manager is the one that handled it. GREAT customer service!

On

10/14/2013

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By

Sissie

Review

Stopped in without a reservation. Lady at the desk was very helpful and knowledgeable about renting units. She took us to see the unit before we signed any paperwork to make sure the size would accommodate our needs. I would highly recommend this facility.

On

10/14/2013

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By

Theresa

Review

Excellent value and outstanding customer service. Clean units also.

On

10/03/2013

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By

Todd

Review

Five Sar***************************A

On

09/19/2013

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By

Alex

Review

Very straight and direct. Prices were even better when I signed the lease. Will definitely use again!

On

09/15/2013

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By

Jeanne

Review

I found this deal on Sparefoot for a storage unit at Mini-U-Storage in Berlin, and it is a great deal. The unit is better than other places as well. I actually left another place for this one. The other place wasn't the full size it claimed to be, and was more expensive. This one is sized as advertised, and I received great service from the staff. I've stored at 3 other place previously, and I'm very happy here, especially with the price. I plan to stay.

On

09/10/2013

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By

Gabriel

Review

Good so far

On

09/08/2013

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By

Cliff

Review

Very good. Great Customer service. Fast service

On

09/07/2013

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By

Patty

Review

The only thing I would change is that it is not a climate controlled facility, and the spiders drive me crazy. However, the outstanding customer service service, price, and convenient location keep me coming back. Thank you for asking. :)

On

09/04/2013

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By

Arnold Hopson

Review

On

08/28/2013

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By

Margaret

Review

Manager very knowledgeable of facility & cost associated with same. He was very neat in appearance and very friendly and professional.

On

08/24/2013

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By

robert

Review

very friendly ..and great rates...

On

08/23/2013

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By

Dawn

Review

Customer Service was excellent. I love the fact you can go to your until 24/7.

On

08/16/2013

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By

Ralph

Review

On

08/15/2013

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By

Erin

Review

On

08/14/2013

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By

August

Review

the customer service is great the storage units are clean it's nice being able to access your stuff 24/7.overall I would recommend this to family friends and acquaintances

On

07/23/2013