Mini U Storage - Merriman

Rating

By

Mark Cunningham

Review

Everyone was great. Smooth operation and dine in no time . All good

On

09/30/2024

Rating

By

Rachael mersino

Review

This place is not short of amazing. The oner's are a couple that live on the property and go out of their way to help you. They truly care about the business and the people coming in. I had 3 cats and ended up homeless for a short time and she even fostered them til I found a place and now calls one of them their own. They work with you to keep you with your belongings and don't penny pintch and do anything to make a buck. This is the last place I'd of thought I'd find a couple of the truly good people left in the world but I'm happy I did

On

09/11/2024

Rating

By

Karen Hoster

Review

The managers at the storage unit, we’re very friendly, pleasant, and helpful. I would highly recommend this facility to my friends.

On

05/22/2024

Rating

By

Pete

Review

Great staff, explained everything, very smooth move in

On

03/24/2024

Rating

By

Wendi

Review

The husband and wife team that work there were very helpful and a joy to work with. They made everything easy.

On

03/20/2024

Rating

By

Brian J. Rich

Review

Just reserved a storage unit. Teri and her husband were wonderful. It was like I knew them for years. Thank-you!

On

02/06/2024

Rating

By

J

Review

Good place Good people pleasurable experience.

On

01/09/2024

Rating

By

Veronica Strozier

Review

The staff was very friendly and very informative. I love her she’s the best ever and very helpful and her husband was very helpful also. No complaints at all.

On

11/02/2023

Rating

By

Bob Wright

Review

We were treated well and got a great price.

On

08/28/2023

Rating

By

Jason Mockeridge

Review

Great experience very nice fast and easy

On

05/16/2023

Rating

By

Darryl Rollins

Review

My experience was good and the phone and also it was good in person. I felt like I was an important customer.

On

04/28/2023

Rating

By

Carol

Review

This was a very good experience so far, being a first time storage user. Price is very good also compared to others.

On

04/25/2023

Rating

By

Todd

Review

Great location, price and service

On

04/16/2023

Rating

By

Kathy

Review

Would recommend to others in the area

On

03/07/2023

Rating

By

Brenda

Review

Terry and her husband are great. The location is right at the freeway. The price is right for the size storage unit we needed. Terry told me about other discounts that are offered. Thank you again for the Starbuck's gift card, and the free truck rental.

On

12/10/2022

Rating

By

Peter

Review

The staff were very helpful in selecting a storage location that would be easier for my vehicle to get into. The whole process was very efficient.

On

10/24/2022

Rating

By

Chelsea

Review

The owners were super helpful and friendly!

On

10/01/2022

Rating

By

Shahnee Myers

Review

Very nice and clean venue and space.. Thanks for the ride for my Mom and I on the Golf cart to our storage as well.

On

08/08/2022

Rating

By

Chris

Review

Everything was able to fit inside the very clean storage unit. The truck rental worked well.

On

06/27/2022

Rating

By

Dan Bywalec

Review

great location, great service, friendly staff

On

06/16/2022

Rating

By

Shahnee Myers

Review

Both representatives were very attentive and recommended purchasing a lock which I did for 12.99.

On

06/11/2022

Rating

By

Udean Chick

Review

Property manager was extremely helpful and very pleasant. Very informative about everything.

On

01/08/2022

Rating

By

The Grass Barber

Review

Excellent, clean, near fwy, easy in and out.

On

10/28/2021

Rating

By

Yvonne zak

Review

Everything thing was easy to do, all supplies were there that we needed.

On

07/27/2021

Rating

By

Sarah Nold

Review

Great service and very clean facility

On

07/07/2021

Rating

By

Patricia

Review

It's just what I was looking for

On

06/06/2021

Rating

By

Melody

Review

I found this facility online and was pleased with the deal. I was able to make the reservation late Sunday night and secured the storage unit the next day. The facility contacted me the next morning to confirm. Easy process and got my items moved in with no problem

On

05/26/2021

Rating

By

Natasha Coats

Review

Move in was quick and easy. I would recommend

On

05/10/2021

Rating

By

Ryan

Review

Fast and Easy check in. Employee was very nice. The unit is what I expect it even had a shelf in it so I didnt need to purchase one.

On

04/05/2021

Rating

By

David New

Review

Great Location and nice, responsible mgr.

On

03/12/2021

Rating

By

Shanelle Thomas

Review

Wonderful customer service and great prices!

On

12/21/2020

Rating

By

Laura

Review

Friendly service, easy secure access

On

03/29/2020

Rating

By

Phil Box

Review

Small lanes so hard to move a big truck in but everything else was great

On

03/10/2020

Rating

By

DIANE

Review

Loved the promotion in partnership with AAA. It's a very nice well maintained local facility. Terry and Phil are a pleasure to talk with, rental was easy. The only drawback for me, is that my indoor unit has no light. A great solution for my current storage needs. Will recommend to others. Thanks Terry! Kindly, Dee

On

11/04/2019

Rating

By

Jessica

Review

Best price I could find locally. Free truck rental, Starbucks gift card, and half off first month was a bonus. Friendly staff who answered all of my questions.

On

10/07/2019

Rating

By

Ronald

Review

Great place for the price. I would let people know about this place

On

07/30/2019

Rating

By

Antuanette

Review

Great service and people working there. Loved it and the truck worked out great!

On

07/26/2019

Rating

By

Denise

Review

Exactly what we needed. Sales associate who signed me up actually lives on site! Gated with pin pad operation. Very well kept and managed.

On

07/01/2019

Rating

By

Tom

Review

When I showed up to fill out paperwork, the office staff was very friendly. They took me to my storage unit to make sure that the size would meet my needs and then walked me through the paperwork. They were very efficient and quite helpful in answering my questions.

On

04/22/2019

Rating

By

Angela

Review

Very impressed with the space everything was clean and I felt my stuff is safe. The customer service was really good, all my questions were answered and I got a great price!!!

On

04/14/2019

Rating

By

Blake

Review

Thus far I've received what I paid for and what I thought I should get. The storage facility meets the needs and I would recommend it to anyone else.

On

12/16/2018

Rating

By

Andres H.

Review

Very friendly and immaculately clean

On

11/03/2018

Rating

By

tamika

Review

The staff was accommodating and very helpful. The deals are awesome, but the COFFEE Gift Card is even BETTER!!!

On

09/10/2018

Rating

By

Mary

Review

Management is horrible Twice I have been locked out of my units First time door broke and a week and a half of it not being fixed I called corporate they had it fixed within 24hrs Next time they didn't remove a lock and I missed a flight for Chicago because I couldn't get luggage and clothing out

On

06/18/2018

Rating

By

Luvenia Herrington

Review

So sorry l cant remember the young Lady that helped me the day I moved in. But she was just Great, very professional, knowledgeable and all smiles l. Theres nothing better than great customer service today and I was very pleased she was there to help me.

On

06/18/2018

Rating

By

Holly

Review

Very friendly and helpful. Great pricing! Will reccommend!!!!

On

11/24/2017

Rating

By

federico

Review

Not enough carts no mirrors on ouside buildings no security cameras

On

06/15/2017

Rating

By

federico

Review

other than there are not enough carts, no complaints here.

On

06/06/2017

Rating

By

federico

Review

The only complaint i have is there are not enough carts to move things around.

On

06/06/2017

Rating

By

celeste

Review

Hi The only reason for the four stars is that the advertised free shelves were not available because they are all being used. Either get enough for each room to have one, or change the ad to say "on an available basis". that way expectations are in line with reality. Otherwise a good place, up to date and in good condition, with a very nice staff of people.

On

04/05/2017

Rating

By

Angela

Review

Pretty seamless process. Unit was clean

On

03/24/2017

Rating

By

Trisha

Review

Best price for unit size in the area.

On

01/19/2017

Rating

By

Bethanne

Review

I have rented a number of storage units over the years. Terri and her husband were pleasant, understanding and helpful beyond the call of duty. This was recommended to me by a friend and I will recommend it to my friends! 5 рџЊџ's

On

10/30/2016

Rating

By

Glenn

Review

I diff would tell my friends about this place

On

10/22/2016

Rating

By

David

Review

Clean facility as described in offer

On

10/17/2016

Rating

By

Pamela

Review

clean and they had the size I needed

On

03/28/2016

Rating

By

Sheila Browne

Review

Good experience for 1st time storage user Employee s really nice and helpful answer d all questions would highly recommend this storage CO.

On

03/24/2016

Rating

By

卡牡

Review

Great experience

On

03/15/2016

Rating

By

Elizabeth

Review

Very friendly, helpful, answered all my questions. The facility is very clean & the staff is super nice. They work with you on anything you need help with. I am a new renter at this facility so I hope my experience with them continues to be a very good one. Would recommend to anyone that asked.

On

02/05/2016

Rating

By

Robert C. Jameson

Review

Everyone was helpful and friendly. Space was clean, easy access and secure. Price was excellent. What else could you ask.

On

12/26/2015

Rating

By

Alphonzo

Review

Good customer service. Looking forward to future business.

On

12/05/2015

Rating

By

Jose

Review

Very accommodating and shared all available discounts.

On

11/05/2015

Rating

By

Janet

Review

This is an all around ideal storage facility for drive up storage.

On

09/19/2015

Rating

By

Janet

Review

This place is wonderful! Great customer Service. Exactly what I needed for between house storage. Only downside is driving space. The buildings are close together and vehicle storage is outside by the fencing. Pick-ups, cars, small moving trucks are fine, but medium and large moving trucks make you test your driving skills.

On

09/19/2015

Rating

By

Erin

Review

Woman at front desk was very helpful. Seems like a nice place.

On

09/10/2015

Rating

By

Janet

Review

Sparefoot allowed options and I was able to find the right storage space for my needs.Everything went well for move in. The driveway and corners are narrow and difficult to maneuver, but you have storage space in the city so it is expected.

On

09/09/2015

Rating

By

Erin

Review

The people who were working were very friendly and accommodating.

On

09/08/2015

Rating

By

特慮

Review

So far so good

On

08/30/2015

Rating

By

Erin

Review

The woman at the desk was extremely nice. The facility seems to be exactly what I need.

On

08/26/2015

Rating

By

Teresa

Review

I was in a bind and they were very considerable to my situation.

On

08/22/2015

Rating

By

Jason

Review

AAA Discount, huge moving truck, 10x10 space and great customer service... Total cost for first month $25 - can't beat it!

On

08/10/2015

Rating

By

John

Review

Nice bonus to be able to use your truck

On

07/13/2015

Rating

By

LaShun

Review

The staff is great and the facilities sufficient.

On

07/07/2015

Rating

By

Angel

Review

Overall good experience............

On

07/06/2015

Rating

By

Genna

Review

great

On

07/04/2015

Rating

By

Ron

Review

Great Price and Free move in truck. Friendly and experienced property manager and team.

On

07/01/2015

Rating

By

Tia

Review

Spectatucular

On

06/17/2015

Rating

By

Ashley

Review

Nice and friendly people. Glad I choose this storage location. It was a good price and not that far from my home. I like that there is a gate so that I don't have to worry about my things getting tampered with.

On

05/14/2015

Rating

By

Tara

Review

I was told that unit would be cleaned out before I put my stuff in and it wasn't. Had to sweep it out myself!

On

04/05/2015

Rating

By

Michael

Review

Very helpful and kind.

On

04/03/2015

Rating

By

T. Gonzalez

Review

I had to change my move in date a couple of times due to weather, this was no problem. Staff was wonderful.

On

02/08/2015

Rating

By

BARBARA

Review

Please take note that everything was great. But the facility does need some type of cameras on premises. Watched a person cut off a lock. Makes me unsure of the security. Thank you! Barbara Burgess

On

02/05/2015

Rating

By

John

Review

Great!!! Great in all areas. I am very happy!!!!!

On

01/29/2015

Rating

By

crystal

Review

I love the location and it's easy access. Price per month for my unit is very reasonable and online payment options make this location convenient and customer friendly.

On

01/11/2015

Rating

By

MeLinda McClaine

Review

My only "complaint" is the inconvenient maneuverability within the fenced area: there's only 1 way in & out & it's very tight to maneuver your vehicle.

On

12/27/2014

Rating

By

Sandy

Review

Very friendly & helpful. No problems. Code going in and makes me feel very secure going in at any time after dark.

On

12/26/2014

Rating

By

Paul

Review

The attendant took time to walk me back to the unit. The only downside is the location (heavy traffic). Pricing is competitive and shelving is provided in the unit. Discount offered on prepaid 3 months rent. Very satisfied.

On

12/18/2014

Rating

By

Damon

Review

On

10/20/2014

Rating

By

Paula Snyder

Review

I just rented a unit this past month everyone in the office is friendly the unit itself is very clean and nice I highly recommend this business for your storage needs

On

10/07/2014

Rating

By

汁

Review

great price

On

06/21/2014

Rating

By

Margie

Review

On

05/13/2014

Rating

By

Chris

Review

Fast friendly service from Melanie. She was great. I will definately use this storage facility again.

On

04/21/2014

Rating

By

James

Review

Very friendly and professional

On

04/09/2014

Rating

By

Mike Mockbil

Review

Melanie was very helpful both on the phone and in person. I have read the one bad review and I find it hard to believe that we are talking about the same person. I am glad I found mini u storage and would recommend it to anyone. Thanks Melanie for being so kind and helpful.

On

03/30/2014

Rating

By

john prater

Review

staff is very accommodating and friendly

On

03/29/2014

Rating

By

Robert

Review

Great customer service!

On

03/22/2014

Rating

By

Rey

Review

I like it its good for the money

On

03/14/2014

Rating

By

Michael

Review

Good just wish there was more light in the facility!

On

01/28/2014

Rating

By

Dr. Linda Mosley

Review

Moving from California I decided on Mini U Storage on Merriman in Livonia because of the excellent reviews on this site. As a Doctor I was trained to "do no harm" and to do everything I could to help the person who sat before me. Well Melanie, the manager did everything she could to NOT help me. When I first reserved with Corporate office and was called by Melanie, she seemed very nice and accommodating. However, when we arrived for our reservation, she became very nasty almost seeming to take it personal that upack wanted to give me 3 days to unload. Melanie, it is not a character flaw that people moving cross-country might want to take 3 days to unload. As a matter of fact it is a very practical idea. Anyway, she aggressively told me my reservation was void, offered no alternative, and told my driver to get off her property. Sad to say but I think my brown skin and bushy hair had something to do with it. If you believe in treating all people fairly then don't go to this place! Thank GOD we found "Simply Self-Storage". Mr Clark did everything he could go accommodate my move.

On

01/27/2014

Rating

By

Lori

Review

Positive experience throughout the entire process. Highly recommend this organization!

On

01/03/2014

Rating

By

Marcus

Review

very nice

On

01/02/2014

Rating

By

Rex

Review

Great!

On

01/02/2014

Rating

By

David

Review

very helpful help, right location , rate was great

On

12/17/2013

Rating

By

Tracy

Review

On

12/03/2013

Rating

By

Linda

Review

On

12/03/2013

Rating

By

ken driver

Review

had a great experience staff was wonderful and very friendly

On

11/21/2013

Rating

By

Sheril

Review

It was short and sweet and I loved the use of the trench that is such a bonus!!

On

11/21/2013

Rating

By

Michelle

Review

Amazing !

On

11/21/2013

Rating

By

Jason

Review

Fast friendly and convient.

On

11/21/2013

Rating

By

Ken

Review

On

11/18/2013

Rating

By

Yolanda

Review

Wonderful sale person and such a great experience.

On

11/18/2013

Rating

By

Angela

Review

My experience with Mini U Storage has always been great and if ever needed I will always return to rent from them.

On

11/14/2013

Rating

By

Karen

Review

On

11/14/2013

Rating

By

Robert

Review

on line

On

11/14/2013

Rating

By

Karen

Review

On

11/12/2013

Rating

By

Keith

Review

clean & friendly

On

11/10/2013

Rating

By

Aspen

Review

On

11/09/2013

Rating

By

Lyn

Review

Smiling informative property manager that laughs at my jokes.

On

11/07/2013

Rating

By

Michael

Review

On

11/07/2013

Rating

By

Dave

Review

I had enough of my rental place..( Simply Self Storage on Farmington..) and knew I had to move.I checked Google search and the first one that came up was Mini-u-Storage.I was FLOORED by the prices and they weren't even close to what I was paying.WOW..I got a GREAT deal on a storage unit and Amy was wonderful.Treated me perfect.!! Who ever writes BAD reviews is just crabby and doesn't think the process through so they just come here and slam people..too bad..I will be DEFINETLY staying and told 3 other friends about this place.I don't have to STAND outside anymore trying to unload or load my stuff in freezing weather.I'm in a building which is JUST perfect..!!

On

11/05/2013

Rating

By

David

Review

Melanie gave me a very hard time and I will not recommend this location for anyone to go to I will not recommend business here

On

11/05/2013

Rating

By

Christian

Review

Great!

On

11/04/2013

Rating

By

Michael

Review

Great

On

11/04/2013

Rating

By

Markeytta

Review

Great customer service

On

11/04/2013

Rating

By

Steve

Review

Very positive, helpful associate

On

11/04/2013

Rating

By

Lori

Review

Outstanding! Melanie is very knowledgeable & efficient.

On

10/26/2013

Rating

By

Leigh

Review

Mini U Storage in Livonia has been great, reliable and simple. I would recommend them for sure.

On

10/25/2013

Rating

By

Yvonne

Review

Excellent

On

10/25/2013

Rating

By

Cheryl

Review

Great!

On

10/25/2013

Rating

By

Mike

Review

We are renting a 5' x 10' unit while selling our home & it's just a few miles away so access is convenient. I love the free shelving provided in the unit to help keep our more treasured items off the floor. Another feature that was important was interior access during the winter months. We got a nice size unit at a super affordable price. We could not have asked for a better experience; the free* truck also added to the ease of moving everything.

On

10/20/2013

Rating

By

Phayllen

Review

Wonderful

On

10/17/2013

Rating

By

Marguenite

Review

On

10/15/2013

Rating

By

John

Review

Purr-fect

On

10/15/2013

Rating

By

Jamie

Review

my experience was extremely helpful. Melanie was very professional will recommend this facility to everyone.

On

10/15/2013

Rating

By

Krystal

Review

Great Service, clean

On

10/15/2013

Rating

By

Aaron

Review

Great experience with Mini U Storage,Very professional

On

10/15/2013

Rating

By

Marcus

Review

On

10/08/2013

Rating

By

Deana

Review

great customer service

On

10/05/2013

Rating

By

Robert

Review

Return customer-always good/easy

On

10/05/2013

Rating

By

Sekou

Review

Excellent!

On

10/03/2013

Rating

By

Jason

Review

On

10/03/2013

Rating

By

Kim

Review

On

09/28/2013

Rating

By

Henry

Review

On

09/24/2013

Rating

By

Michelle

Review

On

09/23/2013

Rating

By

Cathryn

Review

Great service & clean storage

On

09/23/2013

Rating

By

Shawn

Review

It was a real pain for these guys and they were great-very patient and pleasant. Thanks!

On

09/15/2013

Rating

By

Artura

Review

OK

On

09/13/2013

Rating

By

Dan

Review

Convenient!

On

09/13/2013

Rating

By

Linda

Review

Great!

On

09/13/2013

Rating

By

Ron

Review

On

09/13/2013

Rating

By

Debbie

Review

Great

On

09/07/2013

Rating

By

Donald

Review

I had avery easy move thanks to you sparefoot you get two thumbs up your app made it smooth. Thank you again. Donald baldwin

On

09/05/2013

Rating

By

Erin

Review

On

09/05/2013

Rating

By

Justin

Review

Great!!

On

08/31/2013

Rating

By

Chloe

Review

Great!

On

08/31/2013

Rating

By

Albrie

Review

Very good, staff was helpful and facility is very clean. Only complaint is one of the doors to the building doesn't latch shut, other than that, two thumbs up.

On

08/27/2013

Rating

By

Carolyn

Review

On

08/27/2013

Rating

By

Natalie

Review

Overall, great experience,Friendly,quick

On

08/27/2013

Rating

By

Karen

Review

Amazing

On

08/27/2013

Rating

By

Delrico

Review

Great

On

08/24/2013

Rating

By

Mellisa

Review

Informative, helpful and pleasant, Great Service.

On

08/24/2013

Rating

By

John

Review

Professional office staff.

On

08/22/2013

Rating

By

Robert

Review

Great price

On

08/20/2013

Rating

By

Molly

Review

On

08/10/2013

Rating

By

Tyrone

Review

Very good.

On

08/10/2013

Rating

By

Deborah

Review

Very friendly and helpful!

On

08/10/2013

Rating

By

Gregory

Review

On

08/08/2013

Rating

By

Donald B.

Review

Helpful and Fast

On

08/03/2013

Rating

By

Darryl M.

Review

On

08/02/2013

Rating

By

Euphemia O.

Review

Excellent customer service and friendly

On

08/02/2013

Rating

By

David H.

Review

Very good.

On

08/02/2013

Rating

By

Candace A.

Review

Experience was great!

On

08/02/2013

Rating

By

Laura P.

Review

Melonie was very friendly and helpful!

On

08/02/2013

Rating

By

Rufus S.

Review

On

07/29/2013

Rating

By

Robert H.

Review

Amy was superb! Customer service was the finest encountered. She would not let me leave until I rented.

On

07/29/2013

Rating

By

Michael O.

Review

Quick, clean, helpful. Meloni went out of her way to help

On

07/26/2013

Rating

By

Chris F.

Review

Excellent!

On

07/25/2013

Rating

By

Joe

Review

Customer service was exceptional.

On

05/02/2013

Rating

By

John Turnage

Review

On

04/15/2013