Mini U Storage - Livonia

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By

Eddie Smith

Review

Nice feature is that they let you use their truck to move your stuff at a really nice price

On

08/25/2024

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Cierra

Review

Was great to use for last minute moving

On

04/03/2024

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Sherri A Gasser

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Pleasant experience… storage unit is perfect for my needs. Efficient friendly service.

On

04/02/2024

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Shanesha Dalton

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The great discount and free truck brought me to your facility, but you will continue to have my business indefinitely--as the manager Kandace will be working there. She was friendly, efficient, understanding, knowledgeable, and generally made an otherwise stressful day just a little brighter for me. рџ¤—

On

03/30/2024

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Agramontee Jefferson

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Price was good for me and the service was very professional

On

01/05/2024

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Clara Moses-Ferguson

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Representative was kind - condition of unit with light outage below standard

On

12/16/2023

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Kim Thomas

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Megan was fantastic, very professional and helpful

On

12/03/2023

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Samer

Review

Got a small unit and all good

On

08/13/2023

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Amy

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Moved out and needed a small place for some stuff. The size I got was perfect, and the lady at the desk was so nice and awesome she helped me out so much.

On

08/11/2023

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Laura Newsome

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Hours are good. Customer service is great and offering the moving truck free of charge with move in is awesome

On

07/22/2023

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Carolyn Hanson

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Everything was good. Customer service was great.

On

05/17/2023

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K.burley

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Helpful great customer service

On

05/05/2023

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Steven Szumski

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This storage facility has the best value around, location is easy to get to and the staff is friendly.

On

05/03/2023

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By

José

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No complaints. Friendly and helpful staff.

On

04/24/2023

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John

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The facility is well maintained and the staff onsite is friendly and courteous.

On

11/04/2022

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Harold Clay

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The free truck to move in was the best

On

10/25/2022

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DeeDee Sawyer

Review

I recommend this facility staff was understand

On

09/03/2022

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Lauren Seng

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I believe it's Peggy that helped us, and she was great. I felt like she was very transparent with all the costs, and really made the sign up process simple!

On

08/09/2022

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Glenn Palmer

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Fast and easy registration. Super helpful staff. Just what I needed!

On

05/09/2022

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John Schertel

Review

Great Customer Service very helpful in registration process. Many thanks to Staff for the Professional and Friendly experience.

On

12/23/2021

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Patricia Wischemyer-Michael Moran

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Initial set up was very easy, staff at office very nice to work with

On

11/26/2021

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Steve Willoughby

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This was a great experience I never knew it would be this easy !!

On

10/18/2021

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Pamela Gee

Review

This is just what I was looking for ..

On

10/12/2021

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Zawadi

Review

Great customer service...I was completely exhausted looking for a storage unit within 5 miles from my area! Nothing was available, so I found Self Storage-it was a bit far. However, it was worth a trip! The rep over the phone helped calm my nerves by answering my questions with sincerity. The in person rep at the location was so patient with me. She carefully explained everything and physically showed me how to get in the gate and the unit. Great price for the size unit that I have.

On

09/18/2021

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Sunil

Review

Ok Storage room can be more clean

On

09/02/2021

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Gail Brenkus

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Great experience and will refer to every one

On

08/03/2021

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Julie Ennis

Review

School sailing so far, these folks are friendly and knowledgeable!

On

07/26/2021

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Dorean Williams

Review

Clean storage! Did business many years before with this place!

On

04/13/2021

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Rasmia Fattah

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Very nice staff and very fast regester and clean I really recommend it to everyone ЁЯША

On

04/12/2021

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Stephanie

Review

Trying to find a trustworthy storage unit for a good price was a challenge, but I couldn't be happier with my choice to rent from Mini U Storage. Staff is super friendly and helpful. They worked around my tight schedule to help me in anyway they could. The free use of the moving truck was also a huge bonus and stress relief. The units themselves are outdoors, but well-maintained. I highly recommend them.

On

04/04/2021

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katie

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Clean unit friendly employees good pricing

On

03/22/2021

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Cheryl Fried

Review

Very friendly and accommodating staff. Quick service. Storage unit in good location and clean!

On

03/19/2021

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Debbie

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Friendly, helpful. We made a last minute change on the size we needed and they made it happen as we had the truck full. We were able to use their truck for no charge. This is the second time we used this location. I highly recommend them.

On

01/09/2021

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Lissa Pierson

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This was close and nice and convenient for what we needed

On

11/30/2020

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Daryl

Review

Great Storage for low cost!! The Mini U Storage people told me about Spare foot and I got a better deal for the storage unit!!!

On

01/16/2020

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Diane

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Excellent customer service .easy access. Would recommend to family and friends

On

12/08/2019

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Darriellell

Review

My second time renting a unit and I must say the price got better. Friendly and helpful staff

On

09/19/2019

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Jeffrey

Review

Located close to my residence.

On

07/23/2019

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Evelyn

Review

Ok great location just don’t like that the property doesn’t have cameras but other then that is a good to fair storage location small space

On

05/06/2019

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Kari

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Price was great and friendly service

On

02/27/2019

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Steven

Review

I was able to move in a day earlier without any hassle. Price was good, and the unit was as advertised.

On

02/14/2019

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Teresa

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I've used this location for over 6 yrs. By far the best customer service. Always smiling and veey helpful.

On

02/14/2019

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Krista

Review

Kind, helpful, engaging. Helped me every step of the way! Great people.

On

02/12/2019

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Harold

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Everything was great. I was ushered to the the unit where my car was to be kept and explained exactly how everything would be handled. Very pleased.

On

02/07/2019

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David

Review

Easy to signup and convenient location. Nice size units.

On

12/18/2018

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Jamye

Review

This place has been great to work with and they are very professional.

On

12/06/2018

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By

Jamye

Review

The owners and staff are very friendly and accommodating. Facility was very close to home. Facility is clean and in very good condition.

On

12/04/2018

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john

Review

Booked with sparefoot and it was a breeze. The free truck was nice also . The staff was beyond wonderful and it just made my experience awesome.

On

11/11/2018

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Unice

Review

The customer service was wonderful.

On

08/26/2018

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Andrea

Review

Really Good customer service.

On

08/21/2018

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Mandi

Review

They made first time renting a storage unit simple and painless! Very friendly and helpful staff.

On

04/19/2018

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Deano

Review

Peggy showed me four units until we got the one that was right for my storage needs. Really felt like she cared about getting me the best unit available even though it was only a 5' x 5'.

On

04/17/2018

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Alvin

Review

Good value and friendly staff. The discount for move-in and use of their moving truck was well worth it.

On

04/08/2018

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慮来污

Review

Very happy with the facility and had a great experience. Customer service was amazing.

On

03/05/2018

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Melvin E Newton

Review

Had problem locking unit,needs light blub

On

02/01/2018

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Herbert Holcomb

Review

All there when we need anything. The grounds are always keep up clean and the office too. The managers are so polite and very friendly and willing to help us in any way. We do recommend mini u storage to other people that we know. Thank you mini u storage for everything.

On

04/19/2017

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Wanda

Review

Convenient and clean facility. Rental and move-in was with ease. Fair rental agreement. Month to month rental a plus.

On

02/14/2017

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Randall

Review

Staff was very attentive to my needs and schedule. Everything went off without a hitch. Very pleased!

On

02/04/2017

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Lisa

Review

I would definitely recommend !!!

On

02/03/2017

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By

Mike

Review

Very friendly/knowledgable staff (owners?) Everything was simple and easy.

On

01/30/2017

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By

Colleen

Review

The agent-owner I dealt with was polite, easy to talk to and made the process a breeze!

On

10/27/2016

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Gina

Review

The drive-up units are a huge plus, as many other facilities do not have that. The facility was clean and staff was friendly.

On

09/26/2016

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By

Brad

Review

Nice staff to help me out in short time.

On

09/23/2016

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frank

Review

The decision to use this facility vs. Others in the area was based on them having a truck you can use for move in.

On

09/12/2016

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By

Ebrima

Review

great place for a storage, the storage is clean.

On

05/27/2016

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Michael

Review

On

03/27/2016

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brad

Review

Very happy with the staff. Incredibly helpful.

On

03/04/2016

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By

lynn

Review

All has gone good so far

On

03/03/2016

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lynn

Review

Perfect price/place to store things from uncluttering to sell my condo

On

02/29/2016

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Angela

Review

The new on-site manager and his wife were very friendly, efficient and helpful.

On

02/26/2016

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Mekel

Review

Pleasant experience. Would recommend to a friend.

On

02/21/2016

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Angela

Review

New managers are very nice and helpful! Found the exact size and price I needed.

On

02/03/2016

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By

zona

Review

People where very informant and clean with great prices

On

01/31/2016

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Krishima

Review

The customer service was excellent, and the place is very well kept

On

01/30/2016

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Michael

Review

We were looking for a storage facility after my daughter graduated to hold the items from her apartment. I was interested in this facility because the price was very competitive and its location works for us. When we checked in, the staff was very helpful, pleasant, and clear. Very pleased so far!

On

01/09/2016

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By

Kevin

Review

A good one

On

12/28/2015

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By

Lisa Johnson-Brown

Review

The gentleman that helped me was professional, friendly and helpful. He even swept out my unit after noticing some dust/leaves in the corner.. I would recommend this company to anyone!!

On

12/27/2015

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By

Kevin

Review

Good experience! I would recommend!

On

12/27/2015

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Brian

Review

It was great customer service and close to home! It's safe and secure! Happy I chose Mini U!

On

12/18/2015

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David

Review

Just new to this facility, but appears to be clean, and well run.

On

12/16/2015

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David

Review

They are economically priced, with a very convenient location. The staff was friendly and helpful. They had just the right size unit for my needs. The process was very easy. I was able to put stuff in the unit right away.

On

12/13/2015

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By

Bill

Review

Good. Staff knowledgeable, friendly.

On

12/12/2015

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Nukkie

Review

Follow up with calls...very nice. Offered me pretzels while I waited n free truck to move u can't beat that

On

11/25/2015

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kimberly

Review

It took no time at all to complete paperwork, very friendly staff

On

10/28/2015

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Kalyse

Review

Price and specials were lower than my expectations. Great customer service, very friendly and helpful. Great specials lowered the price even further. Very clean .

On

10/24/2015

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Karen

Review

Staff has been very helpful explaining the process and services. Facility & grounds are well maintained. The question about security, I often see the small personnel gates left open during office hours?

On

10/14/2015

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kimberly

Review

Once the online registration was done I was able to walk into the office sign a contract , see the unit and we were done. Quick and simple.

On

07/27/2015

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Linda

Review

Very good, will use again. No issues for 2 years of use.

On

07/03/2015

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By

Heather

Review

Manager was very helpful and nice very nice customer service

On

04/15/2015

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James

Review

Very pleasant and easy to talk with.

On

04/15/2015

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By

Jordan

Review

The facility doesn't have any surveillance and has a gate that you can easily hop to get in. my storage unit had oil on the ground. But it was a fair price through sparefoot.com.

On

04/04/2015

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By

Tom

Review

the only criticism I have is that the driveway around and between the units are a little narrow

On

04/01/2015

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Kaitlin

Review

On

03/31/2015

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mary jane

Review

On

03/09/2015

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Katricia Gray

Review

I went on line and was able to reserve a unit less than if I had called direct. This was a last minute emergency move and it worked out for me and my niece. I referred her to the unit and she was also able to take advantage of the great savings. Great staff and service. The website is user friendly and you can have your confirmation sent to your email or text. (I saved about $30.00) Thanks

On

12/30/2014

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By

kevin

Review

杯潤

On

11/12/2014

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By

Pamela

Review

Great

On

10/13/2014

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By

Elmer

Review

Very nice and helpful people.

On

09/29/2014

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Remele

Review

Very professional staff!!

On

08/13/2014

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bernadine

Review

This is the second time I have used the facility. I never had a problem.

On

07/17/2014

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Stephanie

Review

Wonderful and accommodating customer service that made my transition smooth. Thank you!

On

05/22/2014

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By

Gregory

Review

The location is perfect for me. Very friendly people.

On

05/18/2014

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By

Linda

Review

I stopped in and checked Mini storage before going online to reserve. Jim was great and showed me a unit in a snowstorm. I reserved online for a great price and Jim took care of the balance of the paperwork. He and his wife do a very good job with customer service and helping out. HIghly recommend.

On

04/05/2014

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By

Lokesh

Review

On

04/04/2014

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Andy

Review

Great value for a 5x5 at $19/mo. Excellent customer service with fast and professional service. They have bird poop issue in the 5x5 units that need to be addressed.

On

04/03/2014

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By

Marti

Review

The managers (Lin and Larry) went out of their way to provide outstanding customer service, even though they were in the midst of renovations at their office! Highly recommend them to anyone looking for storage.

On

03/23/2014

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By

LIsa

Review

On

03/23/2014

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By

Eric

Review

Great place, Good people, The two people operating the units are very knowledgeable and helpful. They made the experience very easy.

On

03/19/2014

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By

Chiquitta

Review

Great

On

03/13/2014

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By

Kevin

Review

Price good, slow service and unit was not cleaned out. Did not tell us upfront on the odd shape of unit.

On

03/11/2014

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By

David

Review

Remodeling which slowed sign in.

On

03/06/2014

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By

Tamara

Review

Great

On

01/02/2014

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By

paul

Review

Very friendly, knowledgeable and courteous staff. It is very convenient for us as it is only a couple miles from our house and helps us tremendously since we do not have a basement or a garage and our shed canno handle anymore.

On

01/01/2014

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By

Donna

Review

The monthly rent is a good value and that's what will bring customers through the door. The lady who assisted with the move in (Theresa) has absolutely no people skills. Although she seemed to be doing ablostely nothing when I arrives for my appointment, she seemed instantly irritated that I was there. She was unprepared , in a hurry, and doesn't seem to know how to communicate politely. The unit that I reserved was dirty and only cleaned upon request. I was dangerously whipped around the property on a golf cart in the middle of a snow storm. The attendant seemed bothered when I inquired about the truck that was also supposed to be reserved and unprofessionally complained that "they told her it was for a different day " . I even witnessed Theresa shun a lady who came in to make a payment on her aleady occupied unit. I really can't say enough about the poor customer service. The only reason I know her name was because I asked on my way out to be sure I could include it in a review. Price will continue to drive traffic to this business but customer experience and referrals typically play a large role in repeat and referral business. Somebody needs to train this lady on how to create a positive customer experience otherwise they may get the wrong impression of the organization. Please feel free to contact me for further information and / or specific details about my experience . Thanks for taking the time to review my concern. Have a great day.

On

12/17/2013

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By

Linda

Review

Very nice & helpful staff

On

12/17/2013

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By

Don

Review

潇摯

On

12/17/2013

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By

Tammie

Review

On

12/17/2013

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By

Keith

Review

Couteous & swift for 3 units(pymt)

On

12/14/2013

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By

Jeanette

Review

Thanks for the opportunity

On

12/12/2013

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By

Domonique

Review

Very pleasant and understanding. I was provided beautiful service and I saved 50% off by using sparefoot.

On

12/10/2013

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By

Joe

Review

Great Management

On

12/04/2013

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By

Will

Review

On

12/04/2013

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By

Katie

Review

Great

On

12/04/2013

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By

william

Review

On

12/03/2013

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By

Diana

Review

On

12/03/2013

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By

Joe

Review

Excellent customer service & attention to detail.

On

12/03/2013

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By

amanda

Review

On

11/26/2013

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By

william merritt

Review

good experience with the 2 employees I worked with. they listen to my needs and followed up with supervisor. job well done. I left a happy camper.

On

11/23/2013

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By

william merritt

Review

Contract was reviewed clearly, and other issues discussed, as example insurance.Let me know gates are locked at 11:00pm. Also, received free lock which is a good selling point.

On

11/18/2013

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john

Review

On

11/14/2013

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By

Matthew

Review

On

11/12/2013

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By

Javier

Review

I had a good service and a quick help with the people working there. I had a great deal and a good explanation about the storage facility and the agreement and rules. There a good help when you need it. thanks u mini storage keep up the good work.

On

10/17/2013

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By

Louisa

Review

I haven't used a facility previously, however the unit needed to be swept prior to placing my things in it. I did like the way the facility was laid out.

On

10/15/2013

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By

Stephanie

Review

The only thing I would say is the walk-in door back to the units should be locked at all times, we were able to just walk in.

On

09/24/2013

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By

Robert

Review

I needed a storage unit quickly and at a great price, and this worked out great!

On

09/18/2013

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By

Julie Itkis

Review

Working with Mini U Storage was such a pleasure. I have been searching for a new storage unit for a while and this was the best price and the best value out there. We receive 1/2 off the 1st three months , a great price and 2 free tiger ticket. On top of all that we received great service.

On

09/10/2013

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By

rebekah

Review

Great value! We were not expecting 50% off our rent for the first 3 months, a free lock, a free truck rental, and 2 free Tigers tickets! Great deal and very friendly staff.

On

08/29/2013

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By

Jeff Bonner

Review

I reserved one online because of the low price and the fact that they had a free truck advertised (for a deposit, at least). I didn't wind up using the truck because there's only one and the timeframe was too close. The unit is secure enough for me, but not Fort Knox... another unit I have is indoors and would still only rate a 4.

On

08/26/2013

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By

Felicia

Review

Clean, average storage unit. What makes this better is the customer service and the great value!

On

08/20/2013

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By

Matt Groen

Review

Excellent price for a reasonable unit. Had to clean up a little, but nothing too extreme.

On

08/19/2013

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By

Sebastian

Review

Unbeatable deal.

On

08/08/2013

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By

James

Review

On

08/06/2013