Mini U Storage - Capital Plaza


Reserve Online
or Call 1-855-846-5507
Mini U Storage - Capital Plaza
3800 64th Ave
Landover Hills, MD 20784
(855) 846-5507

Free 10 Starbucks gift card at time of rental, MUST be reserved through Sparefoot or Miniustorage. com. Free Truck rental period with each new unit rental (30 value), first 50 miles FREE (Insurance, deposit and fuel are renter's responsibility) Get all the details from the managers. Sparefoot rates are for new rentals only INSIDE HALLWAY UNITS - ACCESS HOURS: Monday-Friday 9am -5:30pm; Sat 8am - 5:30pm; Sun 9am - 2:30pm. On-site Resident Managers Customer service is our #1 PRIORITY Large variety of Inside and Drive Up access units Free use of shelving keep your stuff neat and organized Mini U Storage has friendly and knowledgeable staff that can help you with all of your moving and storage needs. We even sell moving and packing supplies on-site for additional convenience. Advertised unit sizes are approximate sizes. Please inspect the unit to be sure the actual size meets your needs. The special pricing and Move-In Discounts are for new customers only. *Proof of property insurance is required at the time of move-in. For your convenience, we offer property insurance on-site. **Due to high demand we can only guarantee availability for a few days, though we will do everything possible to honor all reservations. Please reserve your unit within 7 days of your storage need. Thanks

Office Hours
Sun 9:00 AM - 3:00 PM
Mon 9:00 AM - 6:00 PM
Tue 9:00 AM - 6:00 PM
Wed 9:00 AM - 6:00 PM
Thu 9:00 AM - 6:00 PM
Fri 9:00 AM - 6:00 PM
Sat 8:00 AM - 6:00 PM
Access Hours
Sun 6:00 AM - 9:00 PM
Mon 6:00 AM - 9:00 PM
Tue 6:00 AM - 9:00 PM
Wed 6:00 AM - 9:00 PM
Thu 6:00 AM - 9:00 PM
Fri 6:00 AM - 9:00 PM
Sat 6:00 AM - 9:00 PM

    Features

  • Free use of truck (tenant must refuel, $19 truck insurance fee, $[50 miles at no charge] 250 -mile limit)
  • Truck rental available
  • Fenced and lighted
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Handcarts available
  • Moving supplies for sale
  • Manager lives on-site
  • Email billing available
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Title must match renter
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, Mastercard, AMEX, Discover)
  • 5% military discount (active-duty, reserves, veterans)
  • 5% senior discount
  • Mini U Storage - Capital Plaza
  • Mini U Storage - Capital Plaza
  • Mini U Storage - Capital Plaza
  • Mini U Storage - Capital Plaza
  • Mini U Storage - Capital Plaza
  • Mini U Storage - Capital Plaza
  • Mini U Storage - Capital Plaza
  • Mini U Storage - Capital Plaza
Mini U Storage - Capital Plaza Mini U Storage - Capital Plaza Mini U Storage - Capital Plaza Mini U Storage - Capital Plaza Mini U Storage - Capital Plaza Mini U Storage - Capital Plaza Mini U Storage - Capital Plaza Mini U Storage - Capital Plaza

5' x 5'
FREE truck rental. Free $10 Starbucks gift card at time of rental.
  • None door
  • Floor 1
  • Interior
$25.00
per month
Reserve Now
5' x 6'
FREE truck rental. Free $10 Starbucks gift card at time of rental.
  • None door
  • Floor 1
  • Interior
$27.00
per month
Reserve Now
5' x 7'
FREE truck rental. Free $10 Starbucks gift card at time of rental.
  • None door
  • Floor 1
  • Interior
$29.00
per month
Reserve Now
5' x 7'
50% off First Month's Rent!
  • None door
  • Floor 1
  • Drive up
  • Outdoor access
$69.00
per month
Reserve Now
5' x 8'
FREE truck rental. Free $10 Starbucks gift card at time of rental.
  • None door
  • Floor 1
  • Interior
$33.00
per month
Reserve Now
5' x 9'
FREE truck rental. Free $10 Starbucks gift card at time of rental.
  • None door
  • Floor 1
  • Interior
$35.00
per month
Reserve Now
5' x 10'
FREE truck rental. Free $10 Starbucks gift card at time of rental.
  • None door
  • Floor 1
  • Interior
$39.00
per month
Reserve Now
6' x 10'
50% off First Month's Rent!
  • None door
  • Floor 1
  • Drive up
  • Outdoor access
$135.00
per month
Reserve Now
5' x 14'
FREE truck rental. Free $10 Starbucks gift card at time of rental.
  • None door
  • Floor 1
  • Interior
$45.00
per month
Reserve Now
9' x 10'
FREE truck rental. Free $10 Starbucks gift card at time of rental.
  • None door
  • Floor 1
  • Interior
$82.00
per month
Reserve Now
10' x 10'
FREE truck rental. Free $10 Starbucks gift card at time of rental.
  • None door
  • Floor 1
  • Interior
$115.00
per month
Reserve Now
10' x 15'
50% off First Month's Rent!
  • None door
  • Floor 1
  • Drive up
  • Outdoor access
$255.00
per month
Reserve Now
10' x 26'
50% off First Month's Rent!
  • None door
  • Floor 1
  • Drive up
  • Outdoor access
$435.00
per month
Reserve Now
8' x 40'
FREE truck rental. Free $10 Starbucks gift card at time of rental.
  • Floor 1
  • Outdoor access
$499.00
per month
Reserve Now
Rating
Rating of 5.0
By
JeTona Boyd
Review
The property is nice clean and they are very attentive.
On
07/04/2023
Rating
Rating of 4.5
By
Joe Kromah
Review
I have been renting from this facility in the past. The customer service is very good. The entrance and exit hours are convenient for me because of my job schedule. Is closer to home. Overall, I love it.
On
05/10/2023
Rating
Rating of 4.0
By
Dave
Review
The prices are great and the location is good. It looks to be quite clean as well..
On
05/03/2023
Rating
Rating of 5.0
By
LM
Review
I needed a unit last minute. Reserved, but couldn't make it before they closed. Called the next day and Andre was very helpful and willing to assist. Provided all necessary information and instructions.
On
11/23/2022
Rating
Rating of 4.5
By
James Marshall
Review
Close and convenient for my location
On
10/04/2022
Rating
Rating of 5.0
By
Alexis Weaver
Review
The woman at the counter was very helpful and polite. Pricing is also great.
On
05/30/2022
Rating
Rating of 4.5
By
Ashlei
Review
Cathy was very accommodating and pleasant to work with Nice variety of unit sizes. And good prices (:
On
05/12/2022
Rating
Rating of 5.0
By
Mike A
Review
I spent several hours comparing prices and MiniU had the absolute best prices in my area. The manager was very helpful and friendly. The truck has a $29 usage fee that they waive for the first use but it also has an additional $19 insurance fee that must be paid each time the truck is used.
On
04/28/2022
Rating
Rating of 5.0
By
Abeni Ayoola
Review
Good customer service, they are very good people
On
06/07/2021
Rating
Rating of 4.5
By
Anisa Rahaman
Review
Quick friendly service and excellent deals! Cannot beat the price for the area.
On
04/12/2021
Rating
Rating of 4.0
By
Free
Review
Moving in was really easy. The representatives at this location were very helpful and were able to answer all questions. The experience I had at this location was very pleasant. I felt as though everyone really cared, and did not mind helping when needed.
On
03/08/2021
Rating
Rating of 4.0
By
Nelson
Review
the staff was very friendly and professional.
On
03/06/2021
Rating
Rating of 4.0
By
Lizanne
Review
The facility is simple and fit for purpose. Affordable price also.
On
02/22/2021
Rating
Rating of 4.0
By
Joy
Review
Goos place. Employees don’t hesitate when it comes to helping out. Great staff
On
02/07/2021
Rating
Rating of 5.0
By
Alicia Weeden
Review
From the initial phone call to get information about the storage unit to signing the papers and entering my unit, I was very satisfied. Everyone was polite, friendly, quick and efficient. I am very pleased.
On
11/24/2020
Rating
Rating of 4.5
By
Carl Barksdale
Review
Prices are great, promotions are great and the facility setup is excellent
On
11/17/2020
Rating
Rating of 3.5
By
Dana R.
Review
Customer service staff were friendly and efficient. Storage units were clean and efficiently laid out. Navigating the site was a bit confusing at first and other customers trucks had blocked a number of the aisles requiring us to back out after we had unloaded. On balance it was a more than adequate storage solution for our household goods to be stored temporarily.
On
12/24/2019
Rating
Rating of 5.0
By
RALPH
Review
Great service and price, exceeded all expectations, would definitely recommend
On
12/19/2019
Rating
Rating of 5.0
By
Andri Reynir Einarsson
Review
Quite happy with everything, was smooth, cheap, easy, employees were perfect.
On
11/26/2019
Rating
Rating of 5.0
By
adia
Review
Everyone was helpful, knowledgeable and very forthcoming with info
On
11/25/2019
Rating
Rating of 5.0
By
Aimanoshi
Review
The staff was very helpful and accommodating. It’s always easy to access
On
11/11/2019
Rating
Rating of 1.5
By
Sarah
Review
I was moving in a time crunch, and had to rent a u-haul since their free truck had been reserved by someone else. I got an outdoor unit, so I could move my things in after office hours. When I arrived with my uhaul full of my entire apartment I discovered they had forgotten to remove their lock on the unit and as it was after office hours there was no way of accessing my unit. I ended up having to lock my items in the uhaul and park it in a discreet location. I had to pay for another day with the uhaul and pay for another day with the movers so it ended up costing me both time and money for their mistake.
On
11/02/2019
Rating
Rating of 2.0
By
Sabrina
Review
Okay, but could be better. No real discounts.
On
10/31/2019
Rating
Rating of 5.0
By
Fasasi
Review
Great service and excellent facility. Will Highly recommend
On
10/31/2019
Rating
Rating of 3.0
By
Melvina Privott
Review
Nice place but the truck need to be updated that they let you use for move in....
On
10/21/2019
Rating
Rating of 3.5
By
Kharastin
Review
My unit was very dirty but customer service was excellent and caMe to clean it right away
On
08/22/2019
Rating
Rating of 5.0
By
Jaclyn
Review
Great service and easy to use facility
On
08/07/2019
Rating
Rating of 5.0
By
Alyamise
Review
Great customer service! Really appreciated
On
07/28/2019
Rating
Rating of 5.0
By
Paul
Review
Overall good but unit had a bad odor
On
07/25/2019
Rating
Rating of 5.0
By
Gina
Review
Reserved online and check-in/move-in was a breeze. Kathy and her staff are great!
On
07/01/2019
Rating
Rating of 3.5
By
Niccole
Review
Inconvenient hours for one and it to much to do when it comes entering and exiting out the gate
On
06/29/2019
Rating
Rating of 4.0
By
Doris
Review
Close to were l live. Easy for me.
On
06/26/2019
Rating
Rating of 5.0
By
Joshua
Review
Easy check-in; nice, friednly, helpful staff.
On
06/24/2019
Rating
Rating of 4.5
By
Mika
Review
Quick service and the free rental truck was a big plus to help save on additional moving costs which can already be frustrating. They made things smooth including my last minute decision to get a larger unit
On
06/15/2019
Rating
Rating of 4.0
By
Aneesh
Review
The place is little difficult to find. Overall the facility is good.
On
06/14/2019
Rating
Rating of 5.0
By
Tracey
Review
Easy process, I was in and out quick
On
06/05/2019
Rating
Rating of 3.0
By
Cheryl
Review
Everything went well the sales associates was nice and also great prices
On
06/04/2019
Rating
Rating of 5.0
By
My-Asia
Review
Very clean facility and very good prices.
On
06/01/2019
Rating
Rating of 4.0
By
Rhonda
Review
The staff is very nice, courteous, professional and very helpful. I appreciate all the help that they have given me.
On
06/01/2019
Rating
Rating of 5.0
By
Kelly
Review
Good location, great customer service.
On
06/01/2019
Rating
Rating of 4.0
By
Chris
Review
The facility is really hilly and it's annoying to drive around.
On
05/26/2019
Rating
Rating of 5.0
By
Richard
Review
Quick check in, one floor, ample space, affordable price.
On
05/20/2019
Rating
Rating of 5.0
By
eleanor
Review
It was my first time ever renting a storage unit. I didn’t know how it worked and the staff was very helpful and friendly. The pricing is pretty good and is able to fit all my things. It looks a little rusty but i Dont mind it because it dies its job.
On
05/13/2019
Rating
Rating of 3.5
By
meg sandow
Review
I set up the rental on behalf of a family member. Andre was particularly helpful: efficient, great communicator, collaborative problem solver, courteous -- and EXCELLENT FOLLOW-THROUGH. Everything went without a hitch.
On
05/09/2019
Rating
Rating of 5.0
By
Kelly
Review
The service was great and this is my second mini u storage unit. Both locations have been great especially with being a drive up unit!
On
05/09/2019
Rating
Rating of 4.0
By
Victoria
Review
Not the cleanest but around $50 a month and easily accessible
On
05/06/2019
Rating
Rating of 4.5
By
Jasmine
Review
Moved in to this storage unit on 4/26 and I had a great experience with customer service and with moving in. Putting all my stuff in the storage unit was a lot easier than I thought it would be. I was able to park right next to it and just move everything out of my car in less than 5 minutes. The four stars on cleanliness are because even though my storage unit is in a hall, there's spiders all over and on the second day of moving my stuff already had dirt in it. Just have to make sure you put everything in boxes or trash bags.
On
04/29/2019
Rating
Rating of 4.0
By
Mathew
Review
Clean, fast, friendly. Thanks!
On
04/09/2019
Rating
Rating of 5.0
By
Haenim
Review
Hassle free and secure. Great experience with good pricing, would recommend!
On
04/06/2019
Rating
Rating of 5.0
By
Amir Reihani & Heather Zimmerman
Review
We needed a medium size storage unit to keep our stuff for a month or two before moving to Connecticut. The staff were polite people at the front desk, clear instructions and rapid process
On
03/27/2019
Rating
Rating of 5.0
By
Maritza
Review
Excellent customer service very professional and helpful, I will recommend this facility.
On
01/30/2019
Rating
Rating of 4.0
By
Valerie
Review
Customer service was great, I couldn't fit all of my belongings in the unit, I like the fact that you can use their truck for free for the 1st 50 miles and it's a nice size, overall it's a no good storage facility, I in would use it again.
On
01/29/2019
Rating
Rating of 5.0
By
Domonique
Review
It was an easy process! I booked online. I called before going to the unit to ask a couple questions and asked some more once I got there. The employees were knowledgeable and helpful.
On
10/24/2018
Rating
Rating of 5.0
By
Christopher
Review
Overall, this place does the job, decent service and price, only downside , it’s not climate controlled, otherwise no complaints.
On
09/30/2018
Rating
Rating of 4.0
By
I-jui
Review
Easily accessible. Fast registration process.
On
05/20/2018
Rating
Rating of 5.0
By
Milan
Review
Simple move-in. Good price and customer service
On
04/16/2018
Rating
Rating of 5.0
By
yvonne
Review
The price was a little misleading, but it was still a good price for what I needed.
On
04/01/2018
Rating
Rating of 4.0
By
Miguel
Review
Everyone I interacted with was helpful, prices were good, and they even set up a shelf in my unit for free. The free truck rental was great.
On
03/09/2018
Rating
Rating of 4.0
By
Miguel
Review
Everyone I interacted with was helpful, prices were good, and they even set up a shelf in my unit for free.
On
03/09/2018
Rating
Rating of 3.0
By
George
Review
If only they could turn those steps into a more user-friendly ramp. That would transform this facility into a five-star place.
On
03/02/2018
Rating
Rating of 3.0
By
Everard
Review
It was exactly what I was looking for.
On
02/22/2018
Rating
Rating of 5.0
By
Christina
Review
There are several storage places much closer to my home, but this Mini-U-Storage Capital Plaza has the absolute best prices. As I'm storing items that are very important to me, security is a priority. Thankfully I'm very comfortable with their security. And lastly, the customer service is definitely 5-star.
On
01/26/2018
Rating
Rating of 4.0
By
Andrew
Review
Staff were incredibly helpful in my move-in. Was already some water that is leaked into my unit but was minor. No note that insurance was mandatory.
On
01/26/2018
Rating
Rating of 3.5
By
Boris
Review
Received good customer service , getting the unit wasn't a hassle at all they made everything seem quick and easy
On
10/26/2017
Rating
Rating of 3.5
By
Emily
Review
For a place to keep your things, this is fine. It was easy to make a reservation, and the staff (owners?) are kind and efficient. I'm a little wary of going there by myself, though, it's sketchy and I don't see a lot of cameras. Daytime only visits for me.
On
10/05/2017
Rating
Rating of 5.0
By
Helen Grere
Review
I will consider family and friends to go to Mini U Storage for their storage needs. And not just that, but they can use their trucks as well.
On
09/04/2017
Rating
Rating of 4.0
By
Brook
Review
We researched 10 units in the surrounding areas and this one had great reviews and the best prices. We couldn't have been happier with the customer service.
On
08/26/2017
Rating
Rating of 3.5
By
Jess
Review
The location was convenient for me, and Mini U was a bit cheaper than local competitors - plus the first month is free if you have AAA. (Also 5% discount for auto-pay enrollment, and additional small discount if you already have home owners/renters insurance). However, I did not realize until moving in that most of the units (including mine) are "interior units." This means you only have access to your unit during office hours (usually ~9am-5:30pm; 2:30pm on Sundays), as you need to get the common hall key from the front desk. This is a bit inconvenient, as I was hoping to move boxes in the evenings after work. Interior units are not climate controlled (I was curious as to whether "interior unit" meant climate controlled - it does not). Also the common hallways are lit, but units are not (a battery operated camping lantern is useful). That being said, my unit is clean and dry and has very tall ceilings. The front desk guy was very nice and professional. My new-customer check in took about 15 minutes.
On
07/14/2017
Rating
Rating of 3.5
By
Jessica
Review
The location was convenient for me, and Mini U was a bit cheaper than local competitors - plus the first month is free if you have AAA. (Also 5% discount for auto-pay enrollment, and additional small discount if you already have home owners/renters insurance). However, I did not realize until moving in that most of the units (including mine) are "interior units." This means you only have access to your unit during office hours (usually ~9am-5:30pm; 2:30pm on Sundays), as you need to get the common hall key from the front desk. This is a bit inconvenient, as I was hoping to move boxes in the evenings after work. Interior units are not climate controlled (I was curious as to whether "interior unit" meant climate controlled - it does not). Also the common hallways are lit, but units are not (a battery operated camping lantern is useful). That being said, my unit is clean and dry and has very tall ceilings. The front desk guy was very nice and professional. My new-customer check in took about 15 minutes.
On
07/14/2017
Rating
Rating of 3.5
By
Jess
Review
The location was convenient for me, and Mini U was a bit cheaper than local competitors - plus the first month is free if you have AAA. (Also 5% discount for auto-pay enrollment, and additional small discount if you already have home owners/renters insurance). However, I did not realize until moving in that most of the units (including mine) are "interior units." This means you only have access to your unit during office hours (usually ~9am-5:30pm; 2:30pm on Sundays), as you need to get the common hall key from the front desk. This is a bit inconvenient, as I was hoping to move boxes in the evenings after work. Interior units are not climate controlled (I was curious as to whether "interior unit" meant climate controlled - it does not). Also the common hallways are lit, but units are not (a battery operated camping lantern is useful). That being said, my unit is clean and dry and has very tall ceilings. The front desk guy was very nice and professional. My new-customer check in took about 15 minutes.
On
07/13/2017
Rating
Rating of 3.5
By
Jess
Review
The location was convenient for me, and Mini U was a bit cheaper than local competitors - plus the first month is free if you have AAA. (Also 5% discount for auto-pay enrollment, and additional small discount if you already have home owners/renters insurance). However, I did not realize until moving in that most of the units (including mine) are "interior units." This means you only have access to your unit during office hours (usually ~9am-5:30pm; 2:30pm on Sundays), as you need to get the common hall key from the front desk. This is a bit inconvenient, as I was hoping to move boxes in the evenings after work. Interior units are not climate controlled (I was curious as to whether "interior unit" meant climate controlled - it does not). Also the common hallways are lit, but units are not (a battery operated camping lantern is useful). That being said, my unit is clean and dry and has very tall ceilings. The front desk guy was very nice and professional. My new-customer check in took about 15 minutes.
On
07/12/2017
Rating
Rating of 3.5
By
Jess
Review
The location was convenient for me, and Mini U was a bit cheaper than local competitors - plus the first month is free if you have AAA, and 5% discount for auto-pay enrollment. However, I did not realize until I was moving in that most of the units (including mine) are "interior units." This means you only have access to your unit during office hours (usually ~9am-4:30pm), as you need to get the common hall key from the front desk. This is a bit inconvenient, as I was hoping to move boxes in the evenings after work. Interior units are not climate controlled (I wasn't clear on whether "interior unit" possibly meant climate controlled). Also the common hallways are lit, but units are not (I found a battery operated camping lantern to be useful.) That being said, my unit is clean and dry and has very tall ceilings. The front desk guy was very nice and professional.
On
07/10/2017
Rating
Rating of 5.0
By
Richard
Review
Clean, Convenient, friendly and well priced. Highly recommend.
On
05/24/2017
Rating
Rating of 4.5
By
Abhinav
Review
Good place with friendly staff
On
05/22/2017
Rating
Rating of 5.0
By
Brianna
Review
I was very pleased with the storage facility and they provided excellent customer service which is a must when you spend your hard earned money.
On
05/06/2017
Rating
Rating of 4.0
By
melchisedech
Review
While I was pleased with the overall service, I thought the cost to park my car in a uncovered parking was too expensive.
On
05/05/2017
Rating
Rating of 4.0
By
paul
Review
Does the job. Controlled access and well-marked systems. TIP: Show up with proof of household insurance (if you have it). The "free" truck, with insurance, fees, and gas, is not really free, and was not clean. If that doesn't matter, no worries. The personnel were efficient and friendly. Our particular space was going to be swept out before we put our stuff in, but it was not. Not a big deal, though.
On
05/02/2017
Rating
Rating of 5.0
By
LaKisha
Review
Friendly and accommodating staff.
On
04/13/2017
Rating
Rating of 4.0
By
LaKisha
Review
Leasing staff is thorough, yet pleasant. Facility is convenient to main roads.
On
04/09/2017
Rating
Rating of 5.0
By
Dominique
Review
Great location conveniently located near 295. Staff was professional and explained everything clearly. The price was better than all competitors and the availability of a free truck rental and shelving was a pleasant surprise.
On
04/01/2017
Rating
Rating of 2.5
By
Emma
Review
Basic cheap storage unit. Had to upgrade to access after 6pm
On
03/31/2017
Rating
Rating of 3.5
By
Emma
Review
basic, cheap storage unit. Would be better if they didn't close off access so early
On
03/29/2017
Rating
Rating of 4.0
By
Christina
Review
Moving in was an easy process due to the helpful staff. Decent unit size for the price. I would recommend to others
On
03/27/2017
Rating
Rating of 5.0
By
Erika Hernandez
Review
Andre and the team gave me excellent customer service. They thoroughly explained what was in the contract and were very nice. That's the only way a business thrives.
On
03/03/2017
Rating
Rating of 5.0
By
Erika
Review
Andre gave an excellent customer service. He was super nice, he and his team explained everything in detail. He was super nice and this is the reason I stayed here instead of going to another place.
On
03/01/2017
Rating
Rating of 5.0
By
慮整
Review
Awesome service and customer care was top notch!
On
02/22/2017
Rating
Rating of 4.0
By
Kenneth
Review
Its hard to deliver a fair assessment of this establishment,I've only had my unit for 3 days. Just hope the rents aren't going to be increased. Everything else is pretty good.
On
02/21/2017
Rating
Rating of 5.0
By
Williams
Review
Very professional staf, good price
On
01/24/2017
Rating
Rating of 5.0
By
Norman
Review
Good service good deals. Free truck with move in is convenient
On
10/30/2016
Rating
Rating of 3.5
By
K
Review
The overall unit is your typical storage unit, but, the person working the front desk was pretty great. The size of the unit is exact - they use real estate sizing. So if you need every inch to make something fit, I'd go at least two feet larger.
On
10/28/2016
Rating
Rating of 5.0
By
ana
Review
Very helpful staff, nice and sniling, made sure we have all the discounts applicable to us. Overall, satisfied
On
10/09/2016
Rating
Rating of 5.0
By
Jun
Review
Very reasonably priced. Service is good.
On
09/14/2016
Rating
Rating of 5.0
By
David
Review
They made everything quick and easy. Professional and polite.
On
09/10/2016
Rating
Rating of 5.0
By
Arriel
Review
Clean and friendly customer service.
On
09/04/2016
Rating
Rating of 5.0
By
Ronald Foville
Review
Mini u storage is a great place to get a stoage unit it's clean good rates on their units customer service top notch.
On
08/20/2016
Rating
Rating of 4.0
By
Cleo
Review
good customer service, convenient truck rental, i recommend
On
08/17/2016
Rating
Rating of 3.5
By
Tara
Review
Excellent service from the front desk. Although, the roads is not seem easy to drive through. No security camera in the hallway that shocked me a bit. Otherwise, it is not so bad.
On
08/15/2016
Rating
Rating of 4.5
By
Maria
Review
Appreciated the promptness and professionalism of the customer service representatives. They were very polite and attentive.
On
08/08/2016
Rating
Rating of 3.5
By
Damian
Review
From start to finish they were very professional and new exactly what they were doing I would definitely recommend them.
On
07/29/2016
Rating
Rating of 4.0
By
Alyssa
Review
Personable workers and good customer service!
On
07/27/2016
Rating
Rating of 5.0
By
Kenyanarda
Review
Great employees. Very helpful and nice.
On
07/27/2016
Rating
Rating of 5.0
By
Anthony
Review
It took me all of 10 minutes to get registered for a storage unit. I thought it would at least take 1/2 hour but the team was on top. I was greeted when i opened the door. Arnold was the gentleman that assisted me. Very professional, polite, and knowledgeable of his job. I WOULD HIGHLY RECCOMMEND THIS FACILITY TO ANYONE WHO NEEDS STORAGE SPACE.
On
07/25/2016
Rating
Rating of 5.0
By
Brittany
Review
The customer service was amazing. They were detailed in explaining the process and very helpful.would definitely recommend to my friends and family.
On
07/12/2016
Rating
Rating of 5.0
By
Iris
Review
Great people very convinience
On
07/02/2016
Rating
Rating of 5.0
By
Grady
Review
The customer service was excellent and efficent. No hassle and no wait.
On
06/19/2016
Rating
Rating of 4.0
By
Javaughn
Review
it was an easy transition. And a great price.
On
06/11/2016
Rating
Rating of 5.0
By
Miesha Miller
Review
Great! Awesome customer service
On
05/31/2016
Rating
Rating of 5.0
By
suzanne
Review
Easy access to many size storage units
On
05/23/2016
Rating
Rating of 5.0
By
Angel Newman
Review
Wonderful
On
05/07/2016
Rating
Rating of 4.0
By
katelynn
Review
Staff was very helpful with accommodating my needs as a customer. The actual unit had some water in it that concerned myself but other than that seemed very secure and a perfect fit for what I needed.
On
05/01/2016
Rating
Rating of 5.0
By
Josh Fien-Heffman
Review
as easy as a move can be... service was tremendous, kind, helpful, two great guys in the office
On
03/31/2016
Rating
Rating of 4.0
By
Kia
Review
Convenient location. Staff was helpful.
On
03/26/2016
Rating
Rating of 5.0
By
Deborah
Review
The customer service was great and the unit was clean and well lit. I like the overall security and especially that of the inside units. Some may feel that access during business hour is very restrictive but that's what I like about the unit.
On
03/22/2016
Rating
Rating of 4.0
By
Kia
Review
1st month is free if you are a AAA member. Price is reasonable compared to similar storage units in the area. Staff is courteous.
On
03/21/2016
Rating
Rating of 5.0
By
Deborah
Review
I liked the extra security provided by the indoor units. The unit can only be accessed during business hours which is fine with me. Also the use of shelving which is provided by Mini U Storage is a great help.
On
03/16/2016
Rating
Rating of 4.5
By
Tracy
Review
I think this is a really good and clean place to rent for the money and the security is pretty good.....
On
03/13/2016
Rating
Rating of 5.0
By
Dennis
Review
exceptional service
On
03/10/2016
Rating
Rating of 5.0
By
Emily
Review
Great experience. Easy to get to location and cheap rentals
On
03/03/2016
Rating
Rating of 5.0
By
Noel
Review
I needed a place to store some extra furniture that I've purchased for our new place. Mini U Storage was at the right location with the right price. The unit doesn't seem to be temperature controlled, but that wasn't an issue for me.
On
03/02/2016
Rating
Rating of 3.5
By
Daniel
Review
Friendly customer service. Nothing goes the extra-mile, but they provide a basic unit and secured ground. Room for improvement, but definitely a good choice is pricing is the leading factor.
On
02/29/2016
Rating
Rating of 5.0
By
Emily
Review
Great
On
02/29/2016
Rating
Rating of 5.0
By
Emily
Review
Only negative aspect is that you can't access your stored items after hours if you have an interior unit.
On
02/28/2016
Rating
Rating of 5.0
By
Robert
Review
Low price, secure, super friendly service.
On
02/26/2016
Rating
Rating of 5.0
By
Amina
Review
Service and put pricing were good
On
02/19/2016
Rating
Rating of 5.0
By
Karenja
Review
Out of all the storage facilities I've had to use since college, this is by far the cleanest, friendliest and most affordable facility I've used. The staff is personable and accommodating, which is wonderful. The facilities are well kept all around, and I appreciate that they accept AAA too.
On
02/13/2016
Rating
Rating of 5.0
By
Edward
Review
met my expectations
On
02/11/2016
Rating
Rating of 5.0
By
Karenja
Review
I highly recommend Mini-U storage. Of all the storage facilities I've had to use since college, this business really goes above and beyond to make sure they accomodate their customers (Well, at least for me anyway.). I used my AAA card to reserve a 5x10 storage unit, but I wound up not even needing it, and their deal was better. Plus, a free truck rental is included in the price. The attendant at the counter allowed me to view my unit before signing anything, and it was quite spacious but totally worth it. As well, the unit itself, along with the grounds in general, was clean.
On
02/05/2016
Rating
Rating of 4.0
By
RICHARD
Review
good price and good customer service.
On
01/31/2016
Rating
Rating of 3.0
By
Luanne Brill
Review
Been renting for over a year. My only issues are the limited hours if you have an inside unit and there never seems to be any working carts. Otherwise I would give a higher rating. Staff is great and rates are awesome!
On
01/18/2016
Rating
Rating of 5.0
By
Tamika
Review
Great Savings! Always Awesome Promos!
On
01/12/2016
Rating
Rating of 4.5
By
Steven
Review
they were very pleasant and easy to talk to
On
12/27/2015
Rating
Rating of 3.5
By
Donald
Review
The only concern I have is the large number of people with access to the facility.
On
12/20/2015
Rating
Rating of 5.0
By
Christina
Review
Excellent customer service. They upgraded me onsite from a 10x10 to a 10x15 for only $8 more per month. Make sure you have your AAA card for the first free month rent. Helps if you bring proof of rental insurance to save $9/month as well.
On
12/07/2015
Rating
Rating of 4.0
By
Anjanette
Review
The facility is ideal if you can work with the limited access hours. The truck for move in is a plus! My only gripe, there are not many carts available to assist with moving items from your vehicle to the storage unit.
On
11/13/2015
Rating
Rating of 5.0
By
LITA
Review
My experience was excellent good customer service, and price very reasonable for me thank you
On
11/12/2015
Rating
Rating of 5.0
By
Aisha
Review
very nice place, friendly people, affordable prices and you get a free uhaul out of the deal that's something other storage places doesn't offer. Will definitely recommend this place to my friends!
On
09/06/2015
Rating
Rating of 4.0
By
Hamzah
Review
Phone reservations easy but confusing, very friendly and helpful staff.
On
08/08/2015
Rating
Rating of 2.0
By
Marcus
Review
The unit is more humid that outside, unit access is 9am-5:30pm (no time at all), and you have to get a key from the office every time to open the hallway. Shop somewhere else.
On
08/03/2015
Rating
Rating of 4.0
By
Patrick
Review
Staff are very friendly and accommodating, provide shelving if requested. Unit is as described.
On
08/02/2015
Rating
Rating of 4.0
By
Sheridan
Review
The people were friendly and they had what I needed.
On
07/30/2015
Rating
Rating of 4.5
By
Genevieve
Review
This place is convenient to me, very clean, the staff is very polite, knowledgeable and helpful.
On
07/27/2015
Rating
Rating of 4.0
By
Carrie
Review
On
07/13/2015
Rating
Rating of 5.0
By
joyce
Review
I was skeptical at first because I've never heard of this place before but I love it better than u-haul. It was quick and convenient , I scheduled to move in early. Also got a great deal on a unit.
On
07/10/2015
Rating
Rating of 5.0
By
Kimberly
Review
The staff did a wonderful job walking me through the contract, showing me the storage unit and providing excellent customer service throughout!
On
06/24/2015
Rating
Rating of 4.0
By
Sabrina
Review
Convenient, great price and come with free moving truck. The cleanliness leaves to be desired. Staff was friendly and helpful. Overall I'm satisfied
On
06/20/2015
Rating
Rating of 5.0
By
Jessica
Review
Pleasant staff, well run and clean.
On
05/31/2015
Rating
Rating of 4.0
By
Casey
Review
Good service, easy to set up new unit.
On
05/29/2015
Rating
Rating of 3.0
By
ROBIN
Review
Mrs. Kathy and the gentleman were very friendly and knowledgeable. The grounds are clean. I am satisfied and would recommend this facility to others.
On
05/27/2015
Rating
Rating of 4.0
By
Katrina
Review
The move in was quick and easy I would suggest just having the forms printed out before the customer arrives. I had to wait for the forms to be printed and other customers was also waiting.
On
05/27/2015
Rating
Rating of 4.0
By
Alyse
Review
One of the cheapest units I could find and they give you a free truck usage. Would recommend.
On
05/13/2015
Rating
Rating of 5.0
By
Alexandre
Review
Overall the storage was quick and easy. Distance wise it was kind of far from the city however.
On
05/13/2015
Rating
Rating of 5.0
By
Shawn
Review
The $65 online offer was a really good deal. I was drawn to this facility because it was cheaper than any other I could find online. Customer service was ok, and move in was easy enough.
On
05/13/2015
Rating
Rating of 4.0
By
Elizabeth
Review
Very easy great value, Free truck made life easier
On
05/11/2015
Rating
Rating of 5.0
By
Katrina
Review
Quick and easy, i would just suggest to have contracts printed out before people arrive.
On
05/04/2015
Rating
Rating of 4.0
By
Katrina
Review
Quick and easy move in. Friendly and helpful staff
On
05/02/2015
Rating
Rating of 5.0
By
Robert
Review
My experience at this facility and with the customer service was very helpful I re appreciate it if I find someone that's looking for a storage unit I would definitely recommend them to you
On
04/23/2015
Rating
Rating of 3.0
By
Ava
Review
I rented a space that came with a "free truck rental". When I called to ask about it I was told that I could pick a truck of my choice when I came to sign for my space. The place was easy to find. The office was clean and the staff polite. I thank spare foot for notifying me about the additional fees. The truck rental turned out not to be free at all, there were several fees and deposits required. When I got back to put my things in storage there was someone blocking my space. There were also several random people wandering the storage lot and I was quite unhappy to have a police car pull up and have the officers eyeball me as we placed things into storage.
On
04/10/2015
Rating
Rating of 4.0
By
Sean
Review
Very helpful and friendly staff. Units are much more spacious than I had anticipated.
On
03/17/2015
Rating
Rating of 3.0
By
Tommeka
Review
On
03/09/2015
Rating
Rating of 5.0
By
Nivedita
Review
One word "excellent." Most kind, cooperative and best experience. Would recommend others.
On
02/24/2015
Rating
Rating of 4.0
By
HAIRAT
Review
Customer service is good.i didn't regret choosing this storage facility.will recommend it to friends
On
02/06/2015
Rating
Rating of 5.0
By
Cynthia
Review
Getting this new unit was easy. The paperwork was a breeze. The staff was friendly and very courteous. I love this facility.
On
02/05/2015
Rating
Rating of 3.0
By
chae
Review
Quick and easy . I like it that way.
On
02/04/2015
Rating
Rating of 5.0
By
Calencia
Review
Great. Very pleasant, informative and fast.
On
01/30/2015
Rating
Rating of 3.0
By
Chris
Review
Good deal. Very close to DC. Staff was very friendly and helpful.
On
01/19/2015
Rating
Rating of 4.0
By
Beverly Coleman
Review
Smooth transaction, good friendly customer service, clean facility. Great value....no where else had their prices.
On
12/20/2014
Rating
Rating of 3.0
By
Tailor
Review
The custom service was exquisite! I couldn't have asked for anything better. The Dollys provided were very helpful. I wish I had been told in advance that I had to provide my own lock!
On
12/19/2014
Rating
Rating of 4.5
By
Review
Our experience with Mini U was great. We were quoted a price well below every other place we looked, with half off the first month and 50 free miles in a moving truck. The sign up process was a bit lengthy but the front desk staff was nice and helpful. Our unit was clean and we had no issues moving in. If I had to find one complaint, however, it would be the truck; while it ran just fine it was very dirty and smelly inside the cabin. Can't complain too much with such a low price though! Would definitely recommend and use again.
On
12/09/2014
Rating
Rating of 4.0
By
Sanida
Review
Helpful staff. Good price for space.
On
11/28/2014
Rating
Rating of 3.0
By
NBA
Review
The price was great and unit the perfect side. However, the person who reserved the truck for the time slot before us kept the truck through our entire time slot, therefore, we had to reschedule our movers and move until the next day. The staff, however, was apologetic and very accommodating by allowing us to reschedule for the next day and have the truck and access to our unit for extended hours which we greatly appreciated.
On
11/18/2014
Rating
Rating of 5.0
By
Anekia
Review
Excellent customer service.
On
11/18/2014
Rating
Rating of 5.0
By
Susan
Review
Excellent, friendly, clean.
On
11/18/2014
Rating
Rating of 4.0
By
Terrell
Review
Very happy with everything.
On
11/17/2014
Rating
Rating of 4.0
By
Thomad
Review
The experience I had with the people at Mini U Storage was better than I could have asked for. Extremely helpful, knowledgeable, and friendly. Recommended so highly that my roommate rented a unit there too.
On
10/25/2014
Rating
Rating of 4.0
By
Lauren
Review
On
09/26/2014
Rating
Rating of 3.0
By
G
Review
This storage is simple but can be a good place to store your belongings if you're looking for a relatively cheap place in the area. The online sign-up on the Website didn't seem to work, so I called to check if the reservation had gone through. The staff was slow to help me and appeared confused at first, though eventually they gave me the information I needed. Initial sign-up paperwork was slow as well. However, after that, I've had a good experience with the storage. Service was much faster once I was a customer there. The place is relatively clean and appears safe.
On
09/08/2014
Rating
Rating of 5.0
By
Markita
Review
They had excellent customer service
On
09/02/2014
Rating
Rating of 4.0
By
Kari
Review
The customer service was good. Jerome was kind and tried to give me the best unit for my money even telling me about discounts I could get. Katie was also kind and about her business.
On
08/28/2014
Rating
Rating of 4.5
By
Kristian Sooklal
Review
Once you find it, this place is actually a great bargain. Good service from knowledgeable staff. I brought my own lock to this unit (recommended, since it'll be easier for me to replace if I lose the key). Pros: -Booking from SpareFoot, I got a steal, 5 x 10 for just $69 a month (most places like Public Storage charge near $100 plus insurance (required).-Insurance is cheap ($9 a month)-Gated access-Open on Saturday and Sunday-Near 295 and right near WalmartCons:-I'm not sure if the unit is clean or not, because its very dark inside the "Hall" where the unit is.-I wouldn't leave clothes or shoes in the unit, because moths or mice might get to it-It's not climate controlled, but to be fair I guess if it was it'd be very expensive
On
08/06/2014
Rating
Rating of 4.0
By
Tiffany
Review
Good experience
On
07/22/2014
Rating
Rating of 4.0
By
Thyra
Review
On
07/22/2014
Rating
Rating of 4.5
By
Laura
Review
I researched storage places outside the DC metro area on Sparefoot, searching for a place to keep my things while I make the gradual transition to living in the area. I made a reservation for Mini-U-Storage at Capital Plaza more than 2 weeks in advance. I strongly recommend making a reservation if you find a rate that you like, as this locks in the price. A woman inquiring the same day as my move-in ended up paying $20 more per month for the same size unit! I had no problems on move-in day, but I do recommend bringing a furniture dolly or other hand truck to help carry heavier items down the hallways. This made a world of difference. No complaints thus far about Mini-U. Friendly staff, easy to get to.
On
07/22/2014
Rating
Rating of 4.0
By
態整
Review
They honored the quote I got online and were pleasant and professional to work with.
On
06/03/2014
Rating
Rating of 3.0
By
Antonette
Review
Was great!
On
05/31/2014
Rating
Rating of 4.0
By
Stu
Review
I was relatively happy with the unit, however, it was about as far away from the front as possible. Also, they made me buy a lock for the unit for $13. I was never informed prior to my visit that i would have to provide a lock for the unit. My wife rents a unit for her business and they provided the lock.
On
05/30/2014
Rating
Rating of 5.0
By
Jill
Review
Thank you for being so helpful!
On
05/23/2014
Rating
Rating of 4.0
By
Kasey
Review
On
05/18/2014
Rating
Rating of 4.5
By
alfonso quick
Review
I ask a lot of questions but the person who was helping me was very understanding about what I wanted and he made sure it was what wanted but he made sure I was pleased
On
05/08/2014
Rating
Rating of 3.5
By
Elliot
Review
Just a simple spot to store items. Good deal overall. Waited quite a bit to do paper work, but great employees that made it worth it. Warranty is extra, and required unless you have proof of personal property insurance. Should have disclosed this info so I could have prepared the documents for when I signed papers. Sent it in the day I signed papers, but didn't get refund for first month. Not the end of the world (I'm out $9).
On
05/07/2014
Rating
Rating of 4.0
By
Jeremy Isenberg
Review
No light in the unit. Good drain off for rain. Unit wasn't cleaned/swept. Door took a bit of jimmying. Not in the best neighborhood. Decent location off of highway intersection. Great price if you have low expectations
On
04/30/2014
Rating
Rating of 5.0
By
lillie
Review
On
04/26/2014
Rating
Rating of 3.0
By
Elvis
Review
N/A
On
04/14/2014
Rating
Rating of 5.0
By
Nina
Review
The folks there were very friendly and knew how to work together to get me on my way. I was very appreciative for their fantastic customer service. Highly recommend!
On
04/14/2014
Rating
Rating of 5.0
By
Trinton Lowery
Review
On
04/06/2014
Rating
Rating of 4.0
By
Chad
Review
I got an easily accessible storage unit at a good price. Check-in process was fairly easy.
On
04/01/2014
Rating
Rating of 4.0
By
Megan
Review
On
03/31/2014
Rating
Rating of 4.0
By
慌慮
Review
On
03/21/2014
Rating
Rating of 3.0
By
Carl
Review
杯潤
On
03/10/2014
Rating
Rating of 5.0
By
lisa
Review
was pleased with the customer service, I'm homless at this time, sleeping place to place until my new place get ready, so for me, your customer service gave me a peace of mind, and I really appreciate that. As well, thankful, because it taught me, that people do care, and the price was so reasonable, with no worries, thank you so much.
On
03/06/2014
Rating
Rating of 4.0
By
PAWAN
Review
overall good
On
02/25/2014
Rating
Rating of 5.0
By
Nigel Stacey
Review
I found this place on sparefoot; places in DC were over $125 per month, this was was only $25 and was just as good. If you have a car definitely rent from here, even if you don't they allow you to rent a truck and bring it out. They also have good deals that come up, so keep an eye out for that. They also did a great job explaining everything in the lease and made me feel like I know what I am signing, as opposed to customer service reps who just ask you to initial and sign everything at once.
On
02/10/2014
Rating
Rating of 4.0
By
Donald
Review
I was impressed with the value most of all...i think i got a great deal ...sparefoot.com is where i found out about it...move for less that $40 and got a lock ...thanks so much
On
02/05/2014
Rating
Rating of 3.0
By
azim
Review
Good and clean
On
01/30/2014
Rating
Rating of 5.0
By
ARESA
Review
Great
On
01/02/2014
Rating
Rating of 5.0
By
Thomas
Review
On
01/02/2014
Rating
Rating of 5.0
By
Bernard Wasow
Review
We received an excellent deal on our locker. The young men in charge did a fine job setting us up with the locker and filling out the paper work. Corridors are narrower and lighting is poorer than in other storage facilities we have used, but the bottom line for us is that we are very happy with the service, the locker, and especially the price.
On
12/31/2013
Rating
Rating of 5.0
By
Eileen Gannon
Review
I was pleasantly surprised with the cheap price - the only downer is that it's cheap because it's on an inside hallway (not climate controlled) and the hallways are only open during business hours. All other more expensive units had 6a-9p access. But for $19/mo for a 5x6' unit, I'm thrilled. And they don't autodebit your account like so many others do. YOU get to decide when to pay as long as you do it by the due date. Great and awesome - Kathy the mgr is very highly recommended!!!!
On
12/27/2013
Rating
Rating of 4.0
By
Joshua Rey
Review
For the price, this storage location offers the best deal I could find in the DC area. And it's very easy to access off of the highway. Staff is friendly and spells everything out in terms even a dummy like me can understand. I rented the truck for free and didn't have any problems. Thanks for everything!
On
12/26/2013
Rating
Rating of 5.0
By
Ingrid
Review
smooth
On
12/23/2013
Rating
Rating of 4.0
By
Wilma
Review
I moved here from NC. I was very pleased with representative for your company. He was very helpful and friendly. If I had to rate this facility I would give it a 10. Thank you so much for mking my move a little better. God Bless you.
On
12/17/2013
Rating
Rating of 2.0
By
Amelia
Review
Pleasant Professional Service. Flexible staff I just wish the hours for access to my unit were better. Why can't we have security codes for our hallways for after hours. I don't think an old padlock and dingy to no lighting is a deterrent
On
12/17/2013
Rating
Rating of 5.0
By
Jozanne
Review
Great
On
12/08/2013
Rating
Rating of 5.0
By
Wendel
Review
Very helpful
On
12/08/2013
Rating
Rating of 3.0
By
Sheree
Review
This was pleasure doing business with company, their was somethings safety wise that stuck out, but the two reps were very polite, and informational. Thanks
On
12/06/2013
Rating
Rating of 5.0
By
Owen
Review
Quick and excellent
On
12/03/2013
Rating
Rating of 5.0
By
Donnika
Review
On
12/03/2013
Rating
Rating of 5.0
By
Muhaiminu
Review
Outstanding, would not ask for more! Thanks
On
12/02/2013
Rating
Rating of 5.0
By
Stuart
Review
Outstanding.
On
12/02/2013
Rating
Rating of 4.0
By
Robert
Review
Very positive.
On
11/18/2013
Rating
Rating of 5.0
By
Natalie
Review
Quick easy friendly
On
11/18/2013
Rating
Rating of 3.0
By
Stephen
Review
Cheap and effective.
On
11/12/2013
Rating
Rating of 3.0
By
Charlotte
Review
The staff were great, but I noticed some moisture on the floor of the unit. I hope there isn't a leak somewhere.
On
11/07/2013
Rating
Rating of 5.0
By
Cassandra
Review
Excellent
On
11/07/2013
Rating
Rating of 5.0
By
Marquita
Review
On
11/07/2013
Rating
Rating of 5.0
By
Tanya
Review
Excellent customer service. I'm glad I came to this unit.
On
11/07/2013
Rating
Rating of 3.0
By
Brynn
Review
Very helpful staff, easy sign-up, the facilities are basic facilities but are clean and what you expect of a storage facility
On
11/05/2013
Rating
Rating of 5.0
By
Michael
Review
Arnold was great, excellent customer svc and knowledge
On
11/04/2013
Rating
Rating of 4.0
By
Kirk
Review
Professional very good
On
11/04/2013
Rating
Rating of 5.0
By
慎慮
Review
On
11/04/2013
Rating
Rating of 4.0
By
Allison
Review
I had an enjoyable experience. The parking was a bit chaotic and I had to rent my own uhaul because someone else had reserved the only one available. I wish I would have known about the possibility of placing a hold on it when I had talked to representatives previously in the week
On
10/29/2013
Rating
Rating of 5.0
By
Tamika
Review
Courteous,honest ,helpful and respectful
On
10/25/2013
Rating
Rating of 4.0
By
Pamela
Review
Very good
On
10/25/2013
Rating
Rating of 5.0
By
Anthony
Review
Great!
On
10/25/2013
Rating
Rating of 4.0
By
Reid
Review
My experience was positive.
On
10/25/2013
Rating
Rating of 4.0
By
Kshen
Review
On
10/25/2013
Rating
Rating of 4.0
By
Jasmyne
Review
Pleasant experience, ni ce , honest, associate; no complaints
On
10/25/2013
Rating
Rating of 5.0
By
Takia
Review
Very friendly and affordable rates.
On
10/25/2013
Rating
Rating of 3.0
By
Anh
Review
Very friendly and helpful staff (five stars for the staff!) The facility is secured. Fees, insurance etc. are not spelled out on the third-party website so make sure you call and ask ahead of time. The facility itself seems clean but the unit I got was not. I believe the previous renter has just moved out and they should have inspected and cleaned as necessary before giving me the unit. I was in a hurry so didn't ask for a different one, which I am sure the staff won't have a problem with. Overall good experience but could be better.
On
10/22/2013
Rating
Rating of 4.0
By
Twanda
Review
The two Gentalman was very professional. And will to answer all my question.
On
10/17/2013
Rating
Rating of 3.0
By
Symone
Review
Excellent experience! Guys at the front desk were extremely helpful!
On
10/17/2013
Rating
Rating of 5.0
By
Kyle
Review
Better than expected. Unit was perfect. Pleasant staff and quick service. Exceptional value.
On
10/15/2013
Rating
Rating of 4.0
By
James
Review
On
10/15/2013
Rating
Rating of 4.5
By
Sarah M.
Review
We went on a Saturday and there was no line to complete paperwork which only took about 15 minutes. They were extremely helpful in showing us our unit and making sure things were as we had expected. The staff was friendly. The buildings were clean and felt secure.
On
10/14/2013
Rating
Rating of 5.0
By
Latoya
Review
On
10/08/2013
Rating
Rating of 4.0
By
Patricia
Review
Good/Efficient
On
10/08/2013
Rating
Rating of 5.0
By
Cornelia
Review
On
10/05/2013
Rating
Rating of 4.0
By
Brianna
Review
The staff was very friendly and helpful. All of my questions were answered and things were done quickly.
On
10/03/2013
Rating
Rating of 4.0
By
Maymoh
Review
My experience was good with customer service.
On
10/03/2013
Rating
Rating of 5.0
By
Brenda
Review
On
10/03/2013
Rating
Rating of 4.0
By
Brianna
Review
Customer service was wonderful, very friendly and helpful.
On
10/03/2013
Rating
Rating of 5.0
By
Sheri
Review
Excellent-Arnold was great! Lady Kathy answering phone was great!
On
10/03/2013
Rating
Rating of 4.0
By
Christopher
Review
This storage has very good prices. I think that they could use some flat bed carts, very good overall still.
On
10/02/2013
Rating
Rating of 3.0
By
J.
Review
Went on a Saturday and there were a lot of people moving in, it was hard to get into my unit. Moved all my stuff to the hallway door and then a lock had to be cut off the unit and i had to wait longer for the manager to come cut it off and give the key to the hallway. I wouldn't recommend going at the beginning or end of the month.
On
10/02/2013
Rating
Rating of 4.0
By
慚档
Review
On
10/02/2013
Rating
Rating of 5.0
By
Monica
Review
On
09/28/2013
Rating
Rating of 5.0
By
Maya
Review
Professionally attended to with a super customer service.
On
09/28/2013
Rating
Rating of 5.0
By
Angela
Review
I am so impressed with the exceptional Customer Service.
On
09/28/2013
Rating
Rating of 4.0
By
Rhonda
Review
I was satisfied with pricing and location of this facility.
On
09/23/2013
Rating
Rating of 5.0
By
Beverly
Review
Excellent service!
On
09/23/2013
Rating
Rating of 5.0
By
Mark
Review
On
09/23/2013
Rating
Rating of 5.0
By
James
Review
On
09/19/2013
Rating
Rating of 5.0
By
Robbii
Review
On
09/15/2013
Rating
Rating of 5.0
By
Charles
Review
Very good website easy to use
On
09/15/2013
Rating
Rating of 5.0
By
Deanne
Review
It was great, good price and service.
On
09/13/2013
Rating
Rating of 5.0
By
Daniel
Review
On
09/13/2013
Rating
Rating of 5.0
By
Jeannette
Review
Excellent customer service and the best prices around. I have recommended multiple friends who have come and rented.
On
09/13/2013
Rating
Rating of 5.0
By
Abraham
Review
On
09/07/2013
Rating
Rating of 4.0
By
John
Review
I had been with U-store for a while now no problem and the facility was clean.
On
09/05/2013
Rating
Rating of 5.0
By
Richard
Review
Very good customer service.
On
09/05/2013
Rating
Rating of 5.0
By
Cesar
Review
Armold was the perfect customer service help. He was very kind, informative and attentive.
On
09/05/2013
Rating
Rating of 3.0
By
Donice
Review
Need to have more knowledgeable employees
On
09/04/2013
Rating
Rating of 5.0
By
Patience
Review
Great!!
On
08/31/2013
Rating
Rating of 5.0
By
Rosalyn
Review
Super!
On
08/31/2013
Rating
Rating of 5.0
By
楔慮
Review
Excellent!
On
08/31/2013
Rating
Rating of 5.0
By
Michelle E
Review
Pleasant & Respectable
On
08/31/2013
Rating
Rating of 5.0
By
Shekinah
Review
On
08/31/2013
Rating
Rating of 4.0
By
Don
Review
Pleasant and informed customer service agents.
On
08/31/2013
Rating
Rating of 4.0
By
Joslyn
Review
Very fast and organize
On
08/31/2013
Rating
Rating of 5.0
By
Roseline
Review
Very excellent experience no complain everything goes smooth
On
08/31/2013
Rating
Rating of 4.0
By
Djibril
Review
At this location is very good experience.
On
08/31/2013
Rating
Rating of 4.0
By
wiloyce
Review
On
08/29/2013
Rating
Rating of 4.0
By
Paola
Review
Great experience-friendly staff. Felt safe and secure here.Great prices!
On
08/29/2013
Rating
Rating of 5.0
By
Derrick
Review
Great!
On
08/27/2013
Rating
Rating of 5.0
By
Carlton
Review
Great
On
08/27/2013
Rating
Rating of 5.0
By
Annette
Review
I enjoy coming here.Arnold,Delante and Cathy!
On
08/24/2013
Rating
Rating of 5.0
By
Aminata
Review
Very excellent no problems at all
On
08/24/2013
Rating
Rating of 3.0
By
Rosslyn
Review
It is nice. a very good experience
On
08/22/2013
Rating
Rating of 4.0
By
Tom
Review
Kathy was a delight and very knowledgeable about the facility and area. Thank you.
On
08/20/2013
Rating
Rating of 5.0
By
Tana
Review
Excellent service
On
08/16/2013
Rating
Rating of 4.0
By
Nabie
Review
On
08/13/2013
Rating
Rating of 5.0
By
Devin
Review
Lovely
On
08/13/2013
Rating
Rating of 5.0
By
Innocent
Review
On
08/10/2013
Rating
Rating of 5.0
By
Dolapo M.
Review
Great!!!
On
08/03/2013
Rating
Rating of 5.0
By
Ben N.
Review
Very, very positive.
On
08/02/2013
Rating
Rating of 2.0
By
Bako
Review
I think that the space is a bit small for the price and also there was an issue with the door. Although the staff was friendly and helpful.
On
04/23/2013
Rating
Rating of 5.0
By
Erica
Review
Nice and courteous customer service., and accurate yet speedy service provided.
On
12/23/2001
Rating
Rating of 5.0
By
Ann
Review
First time ever using self storage. Everything was easy and smooth. Very nice people!
On
12/23/2001
Self Storage Frequently Asked Questions

What size storage unit do I need?


5' x 5' Storage Unit
It is approximately 25 square feet of space. This size typically holds the contents of one room or a large home closet. It is an excellent size to store seasonal items, garden tools, clothes, office supplies, suitcases, and miscellaneous boxes.

5' x 10' Storage Unit

It is approximately 50 square feet of space. This size typically holds the contents of one room or an office. You can store small amounts of furniture, chairs, a mattress, kitchen appliances, and boxes.

5' x 15' Storage Unit

It is approximately 75 square feet of space. This type of unit is suitable for the contents of a one-bedroom apartment, including major appliances.

10' x 10' Storage Unit
It is approximately 100 square feet of space, about the size of a standard one-car garage. It holds the furnishings of a one-bedroom or small two-bedroom apartment, including major appliances.

10' x 15' Storage Unit

It is approximately 150 square feet of space. It holds the furnishings of a large two-bedroom apartment or a smaller home. It is great for storing large furniture and appliances.

10' x 20' Storage Unit
It is approximately 200 square feet of space. It holds the entire contents of a three or four-bedroom home up to 2000 square feet. It can also hold compact full-size vehicles and boats.

10' x 25' Storage Unit

It holds the contents of a large home, roughly 4 or 5 bedrooms, including large furniture, garage items, and major appliances.


What is the height of the storage units?

Storage units are approximately 8 feet high.


Do I need to rent a climate controlled unit?

If you have delicate items such as musical instruments, computers, pictures, or antique wood furniture, it is recommended to select a climate-controlled unit. Climate-controlled storage units protect against rust, corrosion, mold, cracking, and warping.


What’s the difference between an indoor and an outdoor unit?
An outdoor storage unit has direct access and is usually drive-up accessible. An indoor unit is located within a building.


What items can't be put in a storage unit?

Most storage facilities will not let you store firearms, perishable items, liquids, illegal drugs, flammable and hazardous materials, live animals, or plants.


Are my items insured while being in a storage unit?

You are responsible for the items you store. The storage facility's insurance protects the location that houses the storage units, not the contents of individual units. If your homeowner's insurance doesn't cover your items, the facility manager can usually help you sign up with an insurance provider.


Can I use my renters insurance for a storage unit?

Anything your renter's insurance policy covers under usual conditions will be covered in your storage unit. Usually, renter's insurance will cover items in a unit up to 10% of your policy limits, but it does not include natural disasters. However, there may be exceptions to this, so check with your insurance company to see if you're covered.


What do I need to bring with me when to rent a unit?

You will need a government-issued photo ID (driver’s license, state ID, or passport) to complete your storage unit rental agreement.


Can I access my unit anytime I want?

Most storage locations are open 365 days a year, but access hours may vary. During access hours, usually between 6 am and 10 pm seven days a week, you can access your unit using your individual gate code. During office hours, company employees are available to answer questions and provide on-site support.


How long can I rent a unit?

Most rental contracts are month-to-month agreements billed in one-month increments. No long-term lease is required unless the customer requests it.

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