Frederick Self Storage

Rating

By

Nancy

Review

I will recommend to others, in fact I already have.

On

06/22/2020

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By

Elise Hackey

Review

The storage unit was clean and easily assesable.

On

03/09/2020

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By

Layla

Review

Probably one of the best customer service experience I’ve ever had!

On

09/04/2019

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By

Erin

Review

The pricing is the best in town for sure

On

09/04/2019

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By

kayla

Review

My husband and I parked our travel trailer here, the price is amazing compared to other storage lots in the area. The woman who helped us was really friendly and got us through the paperwork quickly.

On

07/21/2019

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By

Michael

Review

Thought this facility was great. I love to drive-up instead of using an elevator and a cart like I have to in the city, the staff was extremely friendly and courteous, and the rate was very competitive. It's not as fancy as Cubesmart, but if all you need is a cost-effective easy place to put your things, this place is great.

On

08/14/2018

Rating

By

Lynne

Review

Received a confirmation call the morning of my scheduled check-in. Staff was friendly and ready for me when I arrived. I waited maybe 5 minutes while another customer finished up. Took me to the unit marked for me so I could see it before signing paperwork. No complaints.

On

08/06/2018

Rating

By

Steven

Review

Overall was happy with my experience checking in once individual arrived to check me in. Had to wait over an hour before the front desk individual arrived. Was told the scheduled person did not show up that morning so had to wait for another person to arrive. Once they arrived everything ran smooth.

On

05/02/2018

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By

Trisha

Review

Only downfall is can only get in between 6 am and 9 pm. Tough with a busy schedule

On

02/28/2018

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By

Robin

Review

I would recommend this facility to any and all the people I know. The office personell was very helpful and very POLITE. The phone reservation was very helpful also. Paul and Jason were very helpful and I feel they took great care of me. Great personell.

On

02/07/2018

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By

Robert

Review

I am so far happy with the truck rental and the outstanding customer service to date.

On

02/24/2017

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By

melissa

Review

Staff was friendly and helpful. Explained everything to me. Was quick and painless. I was done in about 15 minutes that was including showing me the space

On

02/16/2017

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By

Krystal

Review

Decent prices, good customer service.

On

01/18/2017

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By

Toni

Review

The size of the storage was perfect. The manager was extremely helpful and made sure to explain all my paperwork to me. She was very nice.

On

10/12/2016

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By

Petya

Review

This spot work for me and price is Ok .

On

04/22/2016

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By

Grasso

Review

The entire process was extremely easy and pleasant. Very friendly, knowledgeable staff.

On

04/06/2016

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By

Grasso

Review

I reserved online, which was super easy. When I went to the facility, Luis was very helpful, knowledgeable and had me into my unit very quickly.

On

04/05/2016

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By

Ryan

Review

Great rate, easy to use. Storage facility was glad to have our business

On

04/04/2016

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By

Kathy

Review

The manager was very friendly and explained everything I needed to know. Fair price and good location

On

03/18/2016

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By

Kathy

Review

Staff was pleasant and knowledgeable. She went out if her way to find me the right space.

On

03/13/2016

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By

Richard

Review

Customer service is excellent and I love the fact that it is close to my house.Safe and secure.

On

03/12/2016

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By

Roger

Review

The unit I reserved turned out to not be available. Had a similar unit so it worked out

On

02/15/2016

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By

Peter

Review

Great price. Online reservation. Great 1-800 customer service when I needed to change the reservation. Great onsite service - I was processed by the manager who made the process smooth and quick. She explained everything and answered all questions, was professional. Would recommend to a friend.

On

01/31/2016

Rating

By

David

Review

Excellent.

On

01/09/2016

Rating

By

Dannielle

Review

I had a few issues with filling my storage room because I had stopped by to get the key on move in day, but did not have a lock. They put a lock on the unit, but I was given the wrong hours for the next day (New Year's Eve), so we drove to facility with cars packed, and were unable to unload anything. Otherwise the security appeared effective and the staff was really friendly.

On

01/04/2016

Rating

By

Trudy

Review

I could not get into my unit on the first day, although I paid, lock was not removed from unit until I reminded staff. Paperwork and spoken terms doesn't match.

On

11/04/2015

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By

Trudy

Review

On

11/04/2015

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By

Morgan

Review

Managers are helpful. No issues with rodents

On

09/22/2015

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By

Mario

Review

Great customer service, good location. Great units.

On

08/26/2015

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By

Kathy & Rick

Review

Customer service was excellent, I agreed to a storage unit but unfortunately it is an end unit and when I moved things in today it was leaking.

On

06/25/2015

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By

Jill

Review

Excellent price! The lady at the front desk very friendly..Very friendly on the phone, too. Easy access in and out.

On

06/23/2015

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By

Jacqueline

Review

Easy

On

06/22/2015

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By

Kimberly

Review

Staff was very friendly and helpful. They did a tour of the facility so we were aware of entry, departure and unit locations. Very thorough and made sure I understood everything.

On

06/14/2015

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By

Joslyn Gorman

Review

Overall an acceptable place. The staff was great,particularly in dealing with the rate and special snafu from the online marketing company.

On

06/10/2015

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By

Ann

Review

Safely tucked behind a mix of residential an commercial places and between the fair grounds and airport its easy to access. Staff is considerate and helpful.

On

06/03/2015

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By

Manoj

Review

Excellent value for the price and lady that met us at the office was very friendly and helpful.

On

05/14/2015

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By

salvatore

Review

On

05/13/2015

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By

Arthur

Review

Front gate busted open. Back gate busted open. No security. Property damage.

On

03/23/2015

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By

Vincent

Review

Very helpful and friendly.

On

03/23/2015

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By

Howard

Review

Kara is a wonderful employee to deal with.

On

03/14/2015

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By

Elizabeth

Review

Amazing, fast and professional.

On

03/14/2015

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By

Tammy

Review

Awesome.

On

03/14/2015

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By

Tracy

Review

On

03/12/2015

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By

Thomas

Review

On

02/12/2015

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By

Jason

Review

A little cluttered with some errors with what units were rented. Had several that were either broken or had items still inside. Overall a good experience with the customer service and politeness of the employee.

On

11/23/2014

Rating

By

Ellen Barnes

Review

The storage facility was reasonably priced. The staff seemed to have a different pricing system than the one quoted by email and also on line. Staff also thought the $1 move in was only for the 5x5 unit. I told them that's not what I was told, and they gave me the price I was quoted on line. They were friendly. Example: they thought a 5x12 unit was $59. They did give it to me for $55.

On

11/09/2014

Rating

By

Melinda

Review

I actually went back and rented a 2nd storage unit with them if that speaks volumes. The guy who works there (his name escapes me) has bared with me and my requests. He remembered me from the first time I was there and he always explains everything and does his best to get you the best prices. I highly recommend them!

On

10/14/2014

Rating

By

Nancy Coffin

Review

Dylan was extremely polite, accommodating and friendly and the prices are very reasonable!

On

08/07/2014

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By

Scott

Review

Good space, fair price- cheaper than similar spaces. Check in was quick and easy- very friendly.

On

07/14/2014

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By

Sarah

Review

I had a great experience, the manager is so helpful and got me moved in quickly. The prices are better than anywhere else I have seen. So far, very impressed!

On

07/03/2014

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By

Emily

Review

Dillon has been friendly and very helpful right from my first phone call to your facility.

On

05/27/2014

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By

Frank

Review

On

04/09/2014

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By

Joey

Review

On

03/24/2014

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By

慎整

Review

On

03/06/2014

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By

Linda Stanley

Review

Was easy to get to and people were helpful

On

02/23/2014

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By

Michael

Review

I searched for the cheapest storage units online...found the frederick self storage and it was not a "Cheap" storage facility. So clean and nice. The man who helped me pick out the perfect sized unit for me was extremely kind and helpful. He drove me around the facility and opened at least five units to compare sizes. He did it with no issues at all. I felt welcomed at the storage place and am so glad I chose this one!

On

01/21/2014

Rating

By

Josh

Review

I just moved here recently and needed a place to store a few of my things. The 5x10 was a perfect fit for me. I searched for the best prices and I was left with Frederick Self Storage, couldn't be happier.

On

12/26/2013

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By

Sarah

Review

Good customer service!

On

08/19/2013

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By

Amanda

Review

On

08/06/2013

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By

Ben

Review

Great place, good people and a good price.

On

06/20/2013

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By

Terrence

Review

overall plesant

On

06/04/2013

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By

Winnifred

Review

I just moved in and so far I like what I see. It is veryconvenient for me even. The hours are just right.

On

05/24/2013

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By

Evgenia

Review

On

05/10/2013

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By

Bruce

Review

Unit is as advertised. Reasonable cost and staff new its stuff.

On

05/07/2013

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By

David and Elaine Epstein

Review

We have been customers for more than 9 years. We respeatedly recommend this facility to others

On

02/28/2013

Rating

By

Peter Lloyd

Review

On

02/19/2013