Storage of America - East Washington

Rating

By

James Hollarman

Review

The customer service line was nice iver the phone but itd be nice to have somebody onsite to help assist you

On

08/08/2024

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By

Sarah Rehfeldt

Review

The employee was great and friendly. The price is a good point.

On

11/26/2023

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By

Patricia Gorman

Review

Would come back again if need be.

On

06/17/2023

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By

Mike

Review

Price is good. I’m kind of sad there’s not 24/7 access. Everything else has been simple enough. Office hours could be a little more accommodating, fortunately my son was able to handle the paperwork while I was at work.

On

06/16/2023

Rating

By

Jennifer Willenberg

Review

I needed someplace to store my brother's things. I didn't have much money so I chose Storage of America for price alone. I was not expecting it to be clean or safe, but it was both and the customer service was topnotch. I don't know how they do it for half the price.

On

05/24/2023

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By

Marketta Johnson

Review

This storage is perfect to me everything is Perfect the pricing the customer service etc thank you guys… I Love it

On

02/25/2023

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By

Tawana Upshaw

Review

Good work with storage Thanks

On

02/02/2022

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By

Dorothy Milewski

Review

The people at the counter were very helpful. I haven’t had a storage unit in years and they answered my questions and showed me where my unit was.

On

11/05/2021

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By

Beverly Wade

Review

I was looking for a bargain when I found Storage of America. Two months for the price of one or first month free. Tanita was professional and efficient in helping me sign up. Smooth process and nice clean storage. Easy to use because it’s like a garage. I can pull right up to the door. Great find.

On

10/02/2021

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By

Antonia Grigsby

Review

Moved into the unit Friday. It’s a much needed space

On

07/25/2021

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By

Claudia

Review

Easy move in and the guy at customer service looks great

On

06/13/2020

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By

Claudia

Review

Did everything over the phone and the guy that helped me was awesome, everything was ready to go within a 1/2 hour. They sell the locks at the kiosk in front for less than $10.

On

05/21/2020

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By

Ty

Review

No complaints with my experience.

On

03/18/2020

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By

Richelle

Review

My experience was smooth the price was right customer service was very nice knowledgeable and made my experience stress free I would recommend storage of America to everyone

On

09/04/2019

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By

Dan

Review

Nice staff, pretty nice place!!

On

08/30/2019

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By

Sharronna

Review

My total experience was awesome

On

07/13/2019

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By

James

Review

Lots of options nice staff just wish u could get 24 hr acess standard. Apparently some people have it and others don’t

On

05/16/2019

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By

Cherie gilbert

Review

Facility is clean. The staff is extremely nice!

On

03/26/2019

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By

Matt

Review

Everyone here were great to work with. Thanks

On

03/11/2019

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By

Gregory

Review

Very easy to get it done and reserved

On

08/20/2018

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By

Abby

Review

Very clean. People very friendly and do what they can to help you. They go above and beyond. They made my move a lot easier for me . Thanks

On

06/25/2018

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By

Precious

Review

Will recommend the facility to other fast friendly service and reasonable prices

On

06/06/2018

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By

Anae

Review

Nice location and very clean pricing is fair

On

05/26/2018

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By

Jalisa

Review

Very friendly staff & love the storage units.

On

11/14/2017

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By

Shawn j hoyte

Review

The system is very modern, and fast and quick to me , just love it .

On

09/28/2017

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By

Rebecca

Review

Great pricing and helpful staff

On

06/02/2017

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By

Brinkley

Review

The price is a little high but it's clean and good customer service

On

04/25/2017

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By

Latasha

Review

The price was great on unit but i was really impressed with the staff they went over and beyond to take care of me and make sure i was satisfied

On

01/24/2017

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By

Latasha

Review

I was very satisafied with the unit i ended up getting and i couldnt have asked for a better deal price wise they were the cheapest in town

On

01/22/2017

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By

ELISHA

Review

Clean quick and wonderful customer service at this location

On

11/01/2016

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By

Kali

Review

great staff, great pricing. feel safe leaving my things there.

On

09/02/2016

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By

Kali

Review

easy access, friendly management

On

08/30/2016

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By

SUSAN

Review

The staff was very helpful and courteous. The facility is very neat and clean. So far I am very impressed and needs were met.

On

08/25/2016

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By

Kristin

Review

Move-in went well. The facility is very secure and clean. The computer system tried to give me a significantly higher rate than what I was quoted by sparefoot, so I was glad I had the email with me.

On

07/26/2016

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By

Anthony

Review

excellent customer service and very clean nice efficient storage

On

07/03/2016

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By

Anthony

Review

Excellent would refer to anyone

On

07/03/2016

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By

Valorie

Review

The facility is clean. Really liked that I could drive right up to the unit. Staff was friendly. Glad we found this place!

On

06/10/2016

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By

Annie

Review

I like them, they was a reasonable price.. and easy to move in

On

06/07/2016

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By

James

Review

Nice and spacious and the workers are friendly and helpful.

On

05/03/2016

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By

Anthony

Review

Kudos to Stephanie, Jose and the maintenance person (forgot his name) who drove me around and show the storage places. They were all accommodating and helpful. Thanks a bunch.

On

03/26/2016

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By

Samara

Review

The price to me beat out the other companies.

On

03/03/2016

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By

Vince

Review

location was convienient clean and happy and satisifed

On

01/10/2016

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By

Chad

Review

Only critisism is that they need more loading cards available.

On

09/17/2015

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By

Jessica

Review

The unit is clean very clean. The staff was super helpful and friendly. The location is secure. There are inside climate controlled units as well as outdoor units. All in all a good storage facility. The office was really nice and there is a self service rent payment kiosk.

On

09/06/2015

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By

Todd

Review

Great interaction

On

08/27/2015

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By

慄慮

Review

The storage units are clean and appear well maintained. The staff was absolutely great- they addressed my questions over the phone with great care, and were just as thorough and courteous in person. They made sure that I understood the entry/exit system, how to operate the hardware for the unit, and worked with me to ensure that I was satisfied with the service. Would definitely recommend to others!

On

08/01/2015

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By

Valerie

Review

Everyone was very kind and helpful and kind. We have had some trouble finding a unit to fit our needs and other places were either over priced or very rude.

On

07/30/2015

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By

Danielle

Review

I cane across the deal that I couldn't resist so I had to take advantage of it.

On

07/28/2015

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By

Sam

Review

I was impressed the service, cleanliness, and the facility. I was a little apprehensive about the security, but it was explained to me about the cameras and security code access entry. I was very pleased with the overall experience.

On

07/21/2015

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By

Charlee

Review

I mean, it's been a day but as of yet I have no reason to not be satisfied with this place! The office people were friendly, helpful, and tried to save me money where they could. Provided a lock and took it out of the packaging right in front of me, and made sure I knew how to use the security system personally. Everything was exactly as advertised. My only potential issue is it's not my first choice as far as area of town, but it seems like they have taken every precaution so I have no reason to think my stuff won't be safe there!

On

07/11/2015

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By

Laura

Review

The associate I workedvwith was excellent.

On

06/28/2015

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By

Leza

Review

Great customer service. Quick to get us taken care of so we could get our things moved in.

On

05/31/2015

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By

慄慮

Review

The General Managers were both very approachable and knowledgable and definitely willing to help out! The space was clean, the location is great, and the service is exceptional.

On

05/15/2015

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By

Joyce

Review

Don't think you should charge a full month if you are pulling out on the 1st!

On

05/11/2015

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By

慮来污

Review

I was extremely pleased with the customer service and care I received when renting a unit from Self Storage of America. The Manager, Jose, was especially helpful and considerate. He took all the time necessary to walk me through the facility (twice) and reassure me in the high level of security and attention that my rental would receive. All of the paperwork was clearly explained. I feel very good about my decision to store my belongings with Self Storage of America. I would not hesitate to recommend them to my friends/family.

On

05/08/2015

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By

Esme

Review

Simple easy and secure .

On

05/07/2015

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By

Christopher

Review

On

04/30/2015

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By

Holly

Review

The staff are super friendly and helpful! the facility is clean and secure. I set up all of the move-in stuff online less than 24 hour before hand and they got back to me over the phone by the next morning. When we solidified the details over the phone they answered all of my questions about security, locks, access, and rental details, and were completely prepared with the paperwork and showing me the unit as soon a I got there. I would definitely recommend them to anyone looking for a storage place in Indy.

On

04/25/2015

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By

sinclair

Review

Wonderful people joe is awesome and so is his trainee

On

04/18/2015

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By

December Friddle

Review

Very friendly and helpful employee that helped me.

On

04/15/2015

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By

Margaret Kerr-Armour

Review

Love the units and high level of security provided. The Asst. Manager Vernon was a pleasure to work with. He made the transaction smooth and seamless.

On

02/13/2015

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By

Theresa

Review

潇摯

On

12/05/2014

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By

Jacklin

Review

My paperwork took longer than I liked. I had reserved through sparefoot & it took some time to get it to show up. I was very happy with the customer service. I originally reserved a smaller unit & when shown just knew all my stuff wouldn't fit. The guy took me to a size bigger & it was close to the loading area. I'm pretty happy with it all.

On

11/16/2014

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By

Bob

Review

On

11/11/2014

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By

Maria

Review

very impressed with facility and customer service.

On

09/25/2014

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By

steve

Review

very friendly

On

07/08/2014

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By

STEVEN GILLIATTE

Review

i WAS SUPRISED THAT WE FOUND THIS 24 HOUR, CLEAN AND SECURE PLACE TO STORE OUR FURNITURE. I HAVE NEVER NEEDED A CLIMATE CONTROLLED PLACE BEFORE. HOWEVER, THIS IS A REALLY COOL PLACE AND SECURE. I WOULD RECOMEND THIS PLACE TO STORE ANYTHING.

On

06/29/2014

Rating

By

Tyrone

Review

I had a wonderful experience with the staff, being a Pastor myself it was just beautiful working and dealing with a company that is faith based! That's very important to me; dealing with other Christian people.

On

06/25/2014

Rating

By

Jeff

Review

The person on the phone told me if all their specials which saved me a lot of money as I was renting three units. Very happy with their customer service.

On

05/19/2014

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By

Heather

Review

Was looking for a unit quickly and for the right price. This place made that happen. Very happy

On

03/06/2014

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By

april

Review

Over all average

On

12/10/2013

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By

Laura

Review

The employees I met and talked to from the time I began to inquire about the facility up to the day I moved In, we're beyond professional and friendly. The facility was large and expansive, but again the employees We're confident and knowledgeable taking me directly to my storage unit without hesitation. Overall, this facility was wonderful and I would recommend its use to anyone that is in need of extra space to store furniture or other personal items.

On

12/07/2013

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By

Leea

Review

On

12/03/2013

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By

Edward

Review

Great....I feel the price for the units are too high...but that's every where

On

08/20/2013

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By

Maria

Review

On

08/08/2013

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By

Amy

Review

Astonishingly positive. The place is very clean, well lit, spacious, and convenient. The general manager who served me was hospitable and helpful. I've never seen a storage business being this oriented toward customer comfort and satisfaction. Great experience!

On

08/06/2013

Rating

By

Ivan

Review

We arrived kinda late en the day, but the staff was very friendly and didnnt make use feel rushed she was very helpful annd polite i enjoyed my expierence checking out the storage unit....even tho they didnt have the unit that i wanted on the inside drive we did end up with a good unit just wish it was closer to a door or to the drive. I would definitely recommend this facility to family and friends.

On

07/09/2013

Rating

By

慎整

Review

Convenient location on the city's east side, near I-465, Shadeland Ave., and not far from I-70. Getting a unit was pretty easy. There were 2 in my desired size/location to choose from. I got an indoor climate controlled unit, and there were two loading options. There is a loading dock, which was in use at the time. There is also a pull-through driveway, which fit the 26ft Penske truck I had easily enough. There were carts available, but you had to wait for one to become available because this place can get busy. Bring your own cart(s) if you want to get to work ASAP. Staff was friendly and helpful, though understaffed on the day I arrived to move in. The security of the place is pretty tight. A key code is required to enter, as well as to exit. There are some units outside of the keyed access areas, however.

On

07/09/2013

Rating

By

態整

Review

Great customer service.

On

05/14/2013

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By

Marlyne

Review

Great customer service! Very clean storage areas!! Great security. Was in and out very quickly!

On

05/14/2013

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By

Sheila

Review

very happy

On

05/14/2013

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By

Scott

Review

overall good experience

On

05/14/2013

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By

McGinley

Review

Not only is this the nicest, most accessible facility I've ever used, it has top of the line security, the cheapest rates in town for climate-controlled units, and extremely friendly, competent, and helpful staff. I have been praising this place to friends ever since I found it. I am an extremely satisfied customer.

On

04/11/2013