Atlantic Self Storage - Alta Drive

Rating

By

Jay s Cohen

Review

Nice place but the customer service was pretty terrible. The guy in the office said the third party app I used was not relevant to the actual price of their facilities. In the end he was wrong and my App was very accurate.

On

04/21/2024

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By

Emma Spicer

Review

Thanks to Mike and his wife I hand used your facility 2 times in my moving. They are great people and helped me so much. Over the years I have been satisfied.

On

09/03/2023

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By

Valerie

Review

I reserved my unit online and it was a very easy and convenient process. I arrived the day I scheduled and the paperwork was quick and simple. I received excellent service including the next day when moved into the unit.

On

08/22/2023

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By

Lisa

Review

Very clean and temperature comfortable

On

07/10/2023

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By

yvette colvin

Review

every thing went very smooth, the tools needed to move in was clean and dependable

On

05/16/2022

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By

Marlayna

Review

Great customer service and security!

On

05/24/2021

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By

Laurie

Review

Very helpful and friendly. Great price and very clean. I would recommend.

On

05/09/2021

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By

Michelle

Review

we needed a unit on short notice that we felt trusting enough for my daughter.

On

07/25/2020

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By

Ashley N Ballinger

Review

This storage facility has everything: climate control, 24-hour access, on-site managers, and friendly and knowledgeable staff. It may be a bit of a drive from some parts of town, but it is definitely worth it. They offered a great move-in special and there were no hidden fees or costs.

On

05/30/2019

Rating

By

T.C

Review

Gentleman at the front desk was very friendly and helpful. Enjoyed talking with him. On my walkthrough to my unit I noticed the cleanliness of the building. Move in special was an awesome deal for me. Would recommend to othersЁЯШГ

On

05/06/2019

Rating

By

Roger

Review

When you walk in you can smell how clean it is. We had plenty enough space to store all of our items and the process was really easy.

On

09/08/2018

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By

John

Review

The management here is very friendly. I am very please with my experience here and the deal I received.

On

04/22/2018

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By

Michael

Review

Best company that will work with you and help you find the best unit that meets to you're needs and rose above and beyond to achieve greatness and happy customer's

On

11/06/2017

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By

charivet

Review

excellent, super clean and easy to find

On

09/27/2017

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By

Kennisha

Review

loved the promos, cleanliness and staff is amazing !

On

08/30/2017

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By

Kennisha

Review

Clean, air conditioned, staff is friendly, 24 hour access, promo deals. perfect!

On

08/28/2017

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By

Forrest

Review

Would highly recommend Susan and her facility to anyone for their storage needs!

On

08/15/2017

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By

Cynthia

Review

Clean, well maintained. Friendly staff.

On

08/14/2017

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By

Bridget Mitchell

Review

Clean, very polite and friendly staff with amazing customer service skills. Will refer.

On

08/13/2017

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By

Corey

Review

The managers of the facility are amazing. They took the time to walk me through everything. Great experience. I would recommend. Very clean facility

On

08/02/2017

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By

Kelley

Review

Very clean, and Angel, who helped me at the desk, was extremely pleasant and helpful. She made sure everything, including my passcode to get in, was working before I left. Couldn't have asked for a better experience

On

07/19/2017

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By

Erin

Review

Had a great experience getting started with renting my unit. Such friendly staff and the property and very clean and safe. Very happy with my choice to rent here.

On

07/08/2017

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By

Tammie Flowers

Review

Very nice place and customer service was excellent I will inform others about spare foot the price is the best in town also the location was in a great spot I am glad that I came across this ad on line. Most reservation required that you give them your credit information to hold the place and price for you.

On

07/04/2017

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By

Tammie

Review

Great location and great price

On

07/02/2017

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By

桓牡湯

Review

Great price. Great service. Very convenient.

On

04/30/2017

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By

James A

Review

Very easy application and lease process. Impressed with cleanliness of facility, I wandered through all 4 floors before placing my lock on my unit. Enjoyed talking to Susan during my visit.

On

07/11/2016

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By

Jennifer Koger

Review

very pleasant, friendly & warm customer service, clean environment and looks really secure.

On

05/23/2016

Rating

By

Margaret

Review

I found the staff super friendly very helpful .They answed all our questions showed us to different climate control spaces before we made up our minds.We love the location freedom to come and go..Those hand trucks were very helpful easy to use on and off the elevator.. Plenty of room between the units to use them without trouble turning corners.. I love it that we can pay on line...also the light in our unit is a major help...8 foot ceilings is a plus...Im spoiled all ready everything is so much more easier to see and reach..no more water damage from flooding...like our old unit from another location... Worth the fees ...so much stress lifted off our minds ...moving was s breeze ...

On

04/29/2016

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By

Michael

Review

Just what we needed.

On

04/19/2016

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By

Norm F.

Review

staff is very efficient and polite superstar facility!!

On

01/04/2016

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By

Maxime

Review

Realy easy to access on the side of the highway.

On

11/08/2015

Rating

By

Chris

Review

We just moved our things into our storage unit four days ago, but I would certainly recommend anyone consider renting a storage unit at this location. The facility is clean, only seven or so years old, and accessible 24 hours a day. And the staff/managers could not be any more helpful, professional or courteous. They have been very pleasant and patient during each call and visit - just what you would want and expect for customer service.

On

11/04/2015

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By

Christopher

Review

Wonderful. All easy and very courteous and professional.

On

11/02/2015

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By

Shawn

Review

Professional and friendly staff.

On

10/17/2015

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By

Latrice

Review

Awesome experience

On

10/15/2015

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By

Trinity

Review

I truly enjoyed my experience with the Alta location. They were kind and courteous and the unit was just as advertised. They even tried to get me as close to the elevator as possible. I'm a happy customer. Try them!

On

09/30/2015

Rating

By

Scott

Review

On

09/23/2015

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By

Tamara

Review

Awesome facilities!! Susan and Keith are great, very friendly and helpful people!!! I wouldn't hesitate to rent again or recommend this storage!

On

09/19/2015

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By

Christopher

Review

Wife meet me with smile. Seemed to want to find something that would work just right for me; husband was the same way.

On

09/15/2015

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By

Vincent Gamboa

Review

I found the storage facility on Sparefoot. The search engine was very easy to navigate. When I arrived to Atlantic storage on Alta Dr. I was greeted immediately. Great customer service and super clean facilities. I will recommend the place to friends. The prices were the lowest compared to the other locations. Plus they offer a 10% military discount to all active, reserve, retired, and veteran personnel. Thanks Atlantic Storage on Alta Dr, you're the best!!!

On

09/02/2015

Rating

By

aaron

Review

The managers were very helpful and friendly. They were up front about the cost and explained evert detail. I would recommend this storage facility to anyone. Great Service!!!

On

08/16/2015

Rating

By

Robert

Review

The facility managers there are very friendly and helpful. They were very straightforward with the pricing and took the time to explain the process, the additional fees, and even discounts offered. We even made a big mess with some paint we were gonna store and they didn't hesitate to help clean it up and was didn't get mad. I definitely would recommend this facility for great pricing and customer service

On

08/02/2015

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By

Robert

Review

The facility was clean and easily accessible. The staff was very friendly and very helpful. The price was the lowest in the area.

On

08/02/2015

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By

Natasha

Review

Great

On

07/30/2015

Rating

By

Kassandra

Review

Great-- the managers were really friendly!

On

07/22/2015

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By

Janeka

Review

Facility was clean and the staff was very helpful. Explained everything and made the move a very seamless process.

On

06/29/2015

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By

Ryan V

Review

This place meets our needs for storage, as well as, our budget. Best prices in Jacksonville! Plus, you get an additional discount for enrolling in auto-pay. The location is very clean and tidy and I was very impressed with the staff.

On

06/28/2015

Rating

By

William

Review

The young lady I spoke with was very helpful and courteous and explained to me what was going to happen and how if I took the unit and it happened exactly that way. Thanks

On

06/17/2015

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By

Kim

Review

The managers are a married couple who are very welcoming and sweet. Storage unit was very clean. The price was the cheapest that I had found and also had a great special promotion. Would definitely recommend this storage facility.

On

06/07/2015

Rating

By

Alan

Review

So far, this place seems to have what I needed. I would prefer higher ceilings though.

On

06/05/2015

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By

Ashley

Review

The managers are super friendly and helpful. They showed me the units and assisted me with every question I had. No problems moving in either. I would recommend to anyone looking for a unit on the Northside.

On

05/31/2015

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By

Kristine

Review

Great facility. Very clean, secure.

On

05/22/2015

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By

慄慮

Review

Greeted. Professional. Very clean, conscientious about explaining policy. Excellent experience.

On

05/18/2015

Rating

By

Daniel

Review

Atlantic storage is less expensive than others, and the facility is obviously secure and clean. Customer service was top notch, facility is clean and secure.

On

05/17/2015

Rating

By

Harold

Review

The mgt team is great.......I had to move my elderly mother unexpectedly... I found this facility online at 5:21pm....close of business was at 6pm....I gave them a call to let them know that it would be close to 6pm before Iccould get there to secure the unit. Without hesitation they said come on.....that's great customer service hands down......

On

05/15/2015

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By

Vonda

Review

Very knowledgable and helpful! Moved in with ease.

On

05/09/2015

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By

Stacy

Review

On

05/07/2015

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By

Phillip

Review

Very good.

On

05/04/2015

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By

Brad

Review

Online registration went smooth, made the process very easy.

On

05/03/2015

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By

Carmen

Review

Easy going and great customer service

On

04/28/2015

Rating

By

Jeanette

Review

Everything from the booking to the move in was smooth and easy. The facility managers were pleasant and helpful.

On

04/25/2015

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By

Carmen Donaldson

Review

Very easy going and will help you with anything you need. Good costumer service!

On

04/16/2015

Rating

By

Jennifer

Review

On

04/01/2015

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By

Michelle

Review

I got an access number, but every door and elevator was already unlocked and didn't have me enter it. I thought that was odd since there was no one at the register at that moment

On

02/26/2015

Rating

By

Tami Applebee

Review

We initially located this storage facility because their online prices were better than other Jacksonville locations. There is no down-side. For less than an outdoor unit at other places, you can get temperature controlled, clean, secure, and 24-hour access. I was a little worried about our unit being on the 4th floor but moving was a breeze. There are always large carts available and the elevators are huge.

On

02/15/2015

Rating

By

Tommy Everett

Review

Very clean place, friendly office staff will tell my friends to store there

On

01/24/2015