Rockvill RV & Self Storage

Rating

By

Jeff eidson

Review

Easy access to elevator. Clean. Climate control seem great.

On

09/24/2024

Rating

By

Steve Hilbert

Review

It was good , place is clean , and 4 wheel dollies where right by the elevator where they should be , if no one is using them.

On

09/01/2024

Rating

By

Lesa neal

Review

These guys are great all the way from front desk to the units thanks guys

On

03/25/2024

Rating

By

Jose Reyes

Review

Nice place a very safe you dont worry about your items

On

02/01/2024

Rating

By

Portia

Review

I made reservations online the day before and when I went in the paperwork was easy and quick!!!

On

01/04/2024

Rating

By

Jennifer

Review

Nice and clean and cheap price

On

10/01/2023

Rating

By

Jason wallace

Review

Jesus was professional w friendly demeanor and informative of all policies and procedures as to prevent me from inadvertently getting locked in the facility or any other potential mishap that hits in the pocketbook I shopped around first and found this facility to be the most bamg for my buck and the facility is nice and cool to keep you that way when putting all your things in a space that looks like i was the first one to ever use it. Super clean ,highly recommend to anyone on the market for storage.

On

09/10/2023

Rating

By

Alexis Cox

Review

The customer service was amazing! The pricing is very reasonable and the unit was extremely clean when I moved in.

On

07/17/2023

Rating

By

Nathan Lou

Review

The facility is very clean and easy to access. Site manager Jonathan was very helpful and supported us in selecting the best unit for our needs.

On

06/27/2023

Rating

By

Pamela Castle

Review

Raymond greeted me the minute I walked in. He found my scheduled rental and walked me to see the unit. He answered all my questions and was extremely professional. Another custom came in and he greeted them too and politely asked them to have a seat as he promptly finished my paperwork with me. Excellent service.

On

06/04/2023

Rating

By

Ray

Review

Was able to reserve last minute and Jesús was very helpful in explaining the process and procedures and even showed us the unit before purchase! Clean, good value and as an added bonus able to get the next 2 months half off! 10/10

On

05/17/2023

Rating

By

Daniel D

Review

Overall, this place is clean, climate-controlled, and well-organized. Access is limited to other areas of the building, but I understand the security measures that this entails. I would recommend this place time after time. You have to be here to experience the cleanliness and the customer service. A-1 Self-Storage has nothing on Rockvill.

On

04/28/2023

Rating

By

Jonathan Claar

Review

I was changing facilities because of rate hike. Great facility. Good staff. Would recommend to friend.

On

03/18/2023

Rating

By

Bonnie Alexander

Review

Staff has been very helpful and clear about everything.

On

03/11/2023

Rating

By

Thea Bachmann

Review

Excellent customer service! Clean, effective facility.

On

02/17/2023

Rating

By

Maureen Colt

Review

The service that I received from Jesus from the moment I arrived was absolutely excellent. I viewed two different size storage units, made up my mind, went back to the front office exchanged information. Jesus printed out the paperwork I had my code, receipt and also walked out with some of the awesome treats for my volunteer family moving team (LOL) that Rockvill Storage stocks up on for the clients to the facility. The office was exceptionally clean…. There are a variety of activity games that adults or children can play if there’s a wait while other customers are serviced. The exterior of the facility for customer parking, RV, or propane service was spotless. The landscape inviting! Bottom line… I believe my belongings will be safe, I will be safe when I go there and the hours of access work perfectly for any schedule…early morning or late evening. Jesus is a keeper!!

On

02/15/2023

Rating

By

Desiree S.

Review

I needed a small unit upon moving to San Diego and this place fit the bill. Storage is always more expensive than I would prefer but this place has a reasonable rate and the facility is clean and secure. Customer service was great and I feel like my belongings are safe.

On

09/28/2022

Rating

By

Mandy Schlichtholz

Review

Staff are friendly and helpful. Storage is clean and well maintained, elevators to upper floors and use of dolly’s

On

09/15/2022

Rating

By

Amanda Crabtree

Review

Clean facility and friendly staff.

On

08/27/2022

Rating

By

CAROLYN JONES

Review

Raymond was very helpful, kind and professional. I was very pleased with his service and with the RockVill Storage Facilty.

On

08/19/2022

Rating

By

Steve

Review

Perfect for our needs and convenient

On

08/02/2022

Rating

By

Pat

Review

The process was easy, and so was the move in.

On

07/31/2022

Rating

By

Tim

Review

I was able to get a unit no hassle and clean. Staff very professional.

On

07/02/2022

Rating

By

Rudy Madrigal

Review

They have no problem at all going above and beyond to assist in any way they are able to. Professional and courteous, u can't go wrong! And units available till 9pm!

On

06/25/2022

Rating

By

Kevin

Review

Office friendly, quick and transparent. Looks brand new. Plenty of security cams.

On

06/24/2022

Rating

By

Anna

Review

Storage unit was clean and exactly what we needed. Would recommend

On

06/19/2022

Rating

By

Daniel Roth

Review

Our experience with your storage faciltiy was fast friendly and professional. Locaion was great. Close to all. Very clean and looks very secure.

On

06/14/2022

Rating

By

Mick

Review

The experience was Quick and clean. Raymond was experienced, very helpful and accommodating. Made this move in very comfortable. I would definitely recommend this place.

On

06/05/2022

Rating

By

Chadd Rule

Review

Cleanest, best price, very secure

On

03/24/2022

Rating

By

Daniel Piddington

Review

I was pleasantly surprised upon arrival at the cleanliness and organization of the admin building, the ease of check-in, combined with the friendliness and professionalism of the staff, contributed to a high level of satisfaction and confidence with my choice of storage facilities. I would highly recommend Rockvill Rv & Self-Storage to all my friends and colleagues.

On

03/23/2022

Rating

By

Alma Tuff

Review

Staff attended, courteous, and kind to the publicтАЩ!! I was very happy with the service overall!!!ЁЯЩВ

On

03/12/2022

Rating

By

Jose Chavez

Review

Very professional and easy sign up

On

02/28/2022

Rating

By

Edwyna. Greenawalt

Review

We were very pleased that the process of renting a unit was so quick and easy. We had to make our move in a hurry as our friend was very ill and needing hospitalization. The place was immaculate and we felt that everything would be very secure.

On

02/12/2022

Rating

By

Susan Danner

Review

The units are very clean. Lots of carts to help move our things to the unit. Office staff very personable and the open hours to get to unit is available and convenient. I would recommend this storage facility.

On

01/29/2022

Rating

By

DEBRA

Review

WAS VERY EASY TO BOOK A RESERVATION. VERY IMPRESSED AS TO HOW CLEAN AND WELL LIT FACILITY AND GROUNDS WERE. ALSO THEY HAVE ALL THE PACKING SUPPLIES YOU WOULD NEED AS WELL AS CARTS TO HELP YOU MOVE IN. THEY ALSO HAVE UHAUL RENTAL. HOURS TO ACCESS UNITS ARE 5 AM TO 8:45 PM UNLIKE OTHER SELF STORAGE FACILITIES.

On

01/18/2022

Rating

By

AJ S.

Review

Staff were able to help me clearly and efficiently. The terms of agreement were explained well. The facility was very well maintained and I felt safe going to and from the unit. They also have security cameras as well that ensure safety.

On

12/19/2021

Rating

By

Lisa smith

Review

The guy was help full could be a better price

On

12/09/2021

Rating

By

Jose Reyes

Review

Very good place easy to find your storage Unit

On

11/26/2021

Rating

By

Diana

Review

Easy convenient great service.

On

11/01/2021

Rating

By

Diana

Review

You are employed was so helpful. He Help me load the flat car and brought it up to the storage unit and helping me there also. The 2 month half of special is why I chose you in your location. Thank you for your kindness. I'm old and have trouble walking so it was delightful to get help.

On

10/23/2021

Rating

By

Jane Hallauer

Review

I arrived at 4:30PM Friday (facility office closes at 5PM) and I was treated with the BEST service, friendliness, and professionalism. Facility is spotless! Easy quick process. I was definitely ‘wowed’ by this transaction. Great job everyone that helped me! Thank you!!

On

10/10/2021

Rating

By

Warren Oliver

Review

Clean, helpful & friendly staff, restroom on premises, secure, good access hours, big elevator that i can ride in with my stuff! Air-conditioned too! Pay online. This place is Awesome!

On

09/30/2021

Rating

By

Matt Stevens

Review

Great location decent pricing.

On

08/17/2021

Rating

By

Thomas Ball

Review

Very helpful staff and the facility is well managed and very clean.

On

05/01/2021

Rating

By

Randy Briley

Review

Great storage facility. Clean and have good staff. A++

On

04/14/2021

Rating

By

Pamela E Underwood

Review

Friendly courtesies and helpful services decent sized units

On

03/27/2021

Rating

By

Robert Perkins

Review

Within a day I ordered online and went down and did paperwork and moved in. Would recommend highly to anyone

On

03/12/2021

Rating

By

bam

Review

I reserved online, went in, finished up details and was done very quickly. Very clean facility.

On

03/08/2021

Rating

By

Barbara Mills

Review

We were provided two dollies to move in our belongings which helped with timing. Also, aside from being a very clean storage, they store Motorhomes and 5th wheels. :)

On

12/16/2020

Rating

By

Maria

Review

It in a very convenient location and it's clean! Thank you

On

05/12/2020

Rating

By

Gina Kasten

Review

The staff at Rockvill Storage is always friendly, helpful, and fully professional. The storage facilities are clean and access is easy. Plus the many hours that they are open daily makes access more convenient. Would recommend Rockvill to anyone looking for a storage space.

On

05/04/2020

Rating

By

Robert Leger

Review

This is the cleanest and most organized storage facility I've ever seen. The staff is spot on. Access is easy. Hours to get in are long which is great and the place is as clean as can be

On

04/01/2020

Rating

By

Erlinda

Review

I am so happy to found this place. THANK YOU.

On

02/24/2020

Rating

By

Angel Willis

Review

Clean nice facility. Good customer service. There was a problem with the computer system but they made sure we were able to move in same day as planned. Much larger storage unit for a better price than my previous one.

On

02/19/2020

Rating

By

DeeAnna Wharton

Review

As soon as I reserved my storage , a young man called me and confirmed and when I arrived at the facility, I was greeted by a super sweet gal and all I can say is everything went smoothly and fast and very happy with overall experience. Thank you very much

On

12/03/2019

Rating

By

Stacy

Review

Cassandra was so pleasant and the rental experience was absolutely painless!!

On

11/12/2019

Rating

By

Ginger McLernon

Review

The site is beautiful and easy to access. The management at Rockvill is friendly, professional, and extremely helpful. I was able to view and rent my unit in a very short amount of time and was immediately impressed by how clean everything is. The security is amazing. I’ve rented storage many times over the years and Rockvill is by far the best.

On

10/30/2019

Rating

By

JOSHUA

Review

It's perfect. Great price new facility.

On

10/28/2019

Rating

By

Barbie Lawrence

Review

I’ve used this property twice for two of my daughters and may need to use them soon if my place stays in escrow too long. Manager David upgraded my unit from Lil mess up at no charge. So very nice . Jonathan and other employees are excellent and so helpful. Place is so new and clean. Highly recommend them.

On

10/10/2019

Rating

By

Ashley

Review

Awesome customer service! Will recommend to friends and family

On

10/01/2019

Rating

By

Adam

Review

Staff was friendly and helpful. I had an issue in which our security code was not set up properly and we are locked into the storage grounds. Luckily someone was there tending to their items after hours and let us out. Didn’t receive much of an apology, and it was just shrugged off as a snafu that someone else messed up on. That was a little frustrating. All else was great though.

On

09/27/2019

Rating

By

james

Review

The facility is clean an organized,the staff was knowledgeable and helpful,also a great value for storage

On

09/24/2019

Rating

By

Mark

Review

They let me check in a day early. Very nice people running the counter.The facility is close to new.

On

09/22/2019

Rating

By

Kay

Review

I love this place, you can feel secure about your belongings

On

09/15/2019

Rating

By

Nikole

Review

They were so nice and had a nice clean facility!

On

09/14/2019

Rating

By

Bob

Review

Happy with location so far. A little tough to get to, but ok for now.

On

09/10/2019

Rating

By

Barbara Lund

Review

A great experience with all all faucets

On

09/09/2019

Rating

By

Anton

Review

Wonderful customer service and I was checked in and received my units roughly 20 minutes in !!!

On

09/08/2019

Rating

By

Barbara Lund

Review

Great employee to assist with signing up, informative and quick. Facility clean and secure.

On

09/07/2019

Rating

By

Sloan

Review

Moving in was super quick! We got there and writhing 10 minutes we’re don’t with paperwork and payment and were loading our stuff into the unit. The staff was very nice and to the point. The building was incredibly clean and the unit itself was larger than expected due to super high ceilings. Definitely recommend!

On

08/15/2019

Rating

By

Nikole

Review

Johnathan was so kind and helpful! He was there throughout the whole process and made sure we understood everything! Great service and pricing!

On

08/15/2019

Rating

By

Robertson

Review

Very friendly and straight forward move in process! Jonathan Smith was awesome

On

08/15/2019

Rating

By

Red

Review

I needed a unit immediately and rented with these folks. Communication was fast, the property is immaculate, and moving in was incredibly easy. I was in and out of the office in 15-20 minutes, and that included a quick walk over to look at the unit before renting it. Best prices I could find in the entire San Diego area, well worth it.

On

08/06/2019

Rating

By

Katy

Review

The staff and facilities at Rockvill RV & Self Storage couldn't be any better. The facility is practically new so everything is clean and functioning perfectly. The staff is helpful and accommodating and go out of their way to be friendly. Our climate controlled unit has a light inside unlike those at some other facilities and there are two elevators and carts available for use when moving in and out. Rockvill also sells moving supplies and rents Uhaul trucks so you don't need to go anywhere else. I highly recommend this business. Ask for Cassandra, she's great.

On

08/05/2019

Rating

By

Joseph Ross

Review

I was impressed with the one stop shop to include the uhaul. Facility is new and clean, with friendly staff. Pricing was cheapest with their discounts. Great deal!

On

07/31/2019

Rating

By

Irene Vickery

Review

I Needed the storage facility very fast they were kind considerate and did everything in their power to make that happen for me in the facility is large spacious and clean and the sales personnel were extremely competent and well-versed in what they were doing helpful and patient I’d really like to recommend this to anybody who needs one

On

07/27/2019

Rating

By

Whitney

Review

Fast and easy. Reasonable prices and great staff.

On

07/22/2019

Rating

By

Mary

Review

Great customer service. New, clean, climate controlled and secure facility.

On

07/16/2019

Rating

By

Ying Xiao

Review

very good service, kindly people. will recommend to the friends

On

07/14/2019

Rating

By

Kelly

Review

Great customer service, very clean.

On

07/05/2019

Rating

By

Julie

Review

The customer service is amazing, the manager took me on a tour and made sure I could open the gate and doors. The unit looks immaculate and brand new. The facility is pristine including the restrooms.

On

07/05/2019

Rating

By

Don Garske

Review

Beautiful brand new facility, very clean and amazing security to include locking gates and security cameras. The Manager Dave was very helpful, courteous and polite. We highly recommend this facility to anyone looking for a storage company.

On

07/04/2019

Rating

By

Michele Hamaker

Review

We needed a facility that was climate controlled, clean, and safe for me to go to even in early/late hours with my children. The online reservation gave me 3 months at 50% off making the overall value an amazing deal! And the staff was super helpful and friendly. Cassandra showed me several units before I committed and didn’t make me feel like I was inconveniencing her. The only complaint I have is a lack of carts. If more than 2 units are in need at a given time, it seems difficult to get your hands on one.

On

07/04/2019

Rating

By

Alisha

Review

Very impressed with the facility and staff!

On

06/30/2019

Rating

By

Aaron

Review

From start to finish, this place was an easy move!

On

06/28/2019

Rating

By

Denise Porter

Review

Beautiful, new, clean facility. Staff was very helpful, good prices, move-in discounts.

On

06/25/2019

Rating

By

Danilyn

Review

Nice and clean. Very friendly staff. Great place!

On

06/24/2019

Rating

By

Irene Frazier

Review

This place is perfect! Super close and convenient to my parents home. The staff is very friendly and helpful! It’s a newer facility and it’s very clean. When we were moving and loading up our storage, they were offering free hot dogs & chips! We also rented a U-Haul truck from this facility and the experience was super simple and pleasant! The truck was readily available when we showed up to pick it up and returning the truck was also super simple. The best part of the whole experience was how affordable everything was! I’ve only had to move and had to use a storage once and it was a perfect!

On

06/17/2019

Rating

By

Sylvia

Review

Jonathan was my main point of contact. He was extremely nice and helpful! The facility is very clean and easy to use. The seem to really care about their customers and all aspects of customer service and ease of use. There was another gentleman there when I was checking in whose name I can’t remember (unfortunately), but it was a hot day and he offered me a bottle of cold water. This place is great! Jonathan even walked me over to point out the best place for me to park to load the storage unit. He went above and beyond!

On

06/17/2019

Rating

By

D. Martinez

Review

I looked up Rockvill storage and found that it was easy to reserve a unit online. When I got there the staff was already on top of it and got me a storage unit right away with great pricing. Also it's very clean which makes Rockvill Storage outstanding! Thanks.

On

06/01/2019

Rating

By

adam

Review

Very happy customers, highly recommended.

On

05/20/2019

Rating

By

B Puhl

Review

Rockvill is the perfect location for my needs with easy access to my spotless unit. I was happy to find a climate-controlled unit at a great price. I am impressed with the professionalism of the staff (I worked with three different people) and the security of the facility. It was easy to make a reservation, and the added bonus of U-Haul rentals came in handy. Thank you.

On

05/16/2019

Rating

By

Kendra

Review

Very good price for the units. Very clean and staff is friendly. New facility. I like how the facility is tucked away from the busy street. The regular units are all one floor so you don’t have to hassle with taking an elevator up and down.

On

05/14/2019

Rating

By

Kendra

Review

Very good price for the units. Very clean and staff is friendly. New facility.

On

05/14/2019

Rating

By

Dorine

Review

The manager at this facility is great!

On

05/06/2019

Rating

By

Andrea

Review

Needed a storage facility and found Rockvill storage on Sparefoot. Ia so happy with their organization, cleanliness, and price!

On

04/28/2019

Rating

By

Vincent

Review

Friendly staff. One of the staff brought out water for me, nice!

On

04/07/2019

Rating

By

Ahmed

Review

The services was excellent and the facility was really clean.

On

04/05/2019

Rating

By

Stephen

Review

Love this place! My first experience getting a unit and couldn’t be better.

On

03/27/2019

Rating

By

David

Review

Thank you for the great customer service!

On

03/20/2019

Rating

By

Charles

Review

Thanks to everyone at Rockvill Storage! Great facility! Very clean! Very secure! Great location! I just moved in and I’m pleased so far. Thanks again!

On

03/17/2019

Rating

By

Armando

Review

outstanding facilities with superb customer services

On

03/14/2019

Rating

By

M Lynn

Review

I only had a couple of negatives about the whole experience. Having to purchase the $9 a month insurance to guarantee my storage unit kind of pissed me off. You trust a company enough to use it, they should automatically guarantee protection. Kind of like H&R Block making you pay $50 to guarantee their work. Weird. Anyway, that was the only thing negative. One thing I think is more inconvenient than anything is having to put in your code to leave the area. If you are by yourself, you have to get out of your car, put in your code, then hurry back around so you can drive out before the gate closes. Gate should open automatically when you are leaving. And the door that goes into my unit does not stay open. Kind of difficult again if you're alone to put in your code and open the door each time you bring something in.

On

03/04/2019

Rating

By

Deborah M

Review

For all of you RV owners that are looking for a secure, clean, modern, storage facility, with friendly staff, this is it!!! This is a brand new storage facility, best kept little secret in Santee! There are only a few Rv's at the moment, but this place will fill up fast!!! You owe it to yourselves to get out here and check this place out! There is even a self service RV wash on site!! If you come soon, you'll be able to choose which space you'd like to park your RV in!!! You'll be glad you made the trip!!!

On

01/28/2019

Rating

By

Deborah M

Review

Brand new facility - even has RV self service wash!!! Very clean, staff very friendly and would definitely recommend this place to any RV owners needing to store their RV's.

On

01/27/2019