Trojan Storage of Florin

Rating

By

Carla

Review

On Monday when I went to pay, I assumed the clerk was having a bad day so I ignored her abhorrent behavior. But on Tuesday when I moved in, I realized she was just awful. She gave me a defective unit that I could only tell was defective after placing my lock on it. I had to move into another unit. Not to mention, her attitude just never was pleasant, she was very condescending, even. She did many passive aggressive things while spewing micro-aggressions. It was pretty pathetic, so on Tuesday after I realized how vile she was I had to work with the other clerk who professional and helped kinda of relieve some of the stress caused by the other. I just hope my stuff is safe because it doesn't look or feel safe, but I have already paid for the month I need it & I have a "disc lock".

On

07/31/2024

Rating

By

Valentina

Review

Easy sign up on line and great customer service when I went into office to finalize paper work

On

02/20/2024

Rating

By

Starla

Review

I had to find a last minuet storage. They helped me and made sure I got the best deal for a 10x25.

On

02/12/2024

Rating

By

Moua

Review

Just got in and not sure about anything yet. Rent unit and fees weren’t what I expected.

On

06/18/2023

Rating

By

Amber veirs shepherd

Review

The young lady at the front desk super sweet and good customer service. Everything was easy online the facility is clean and I love the freight elevator!

On

05/28/2023

Rating

By

Margaret Haines

Review

Desiree, the associate that helped me move in, made the process very easy. She was so efficient and kind. I was exhausted from the move and she was an excellent representative of Trojan Storage.

On

05/24/2023

Rating

By

Ambalika Chaudhary

Review

Easy check-in and instructions to use the storage and codes were easily explained.

On

05/12/2023

Rating

By

Shaylah Garcia

Review

The site manager was extremely helpful, kind and professional.

On

04/13/2023

Rating

By

Jamie Feri

Review

Great location, just off main freeway exit, facilities are clean and easy to reach, customer service is fast and efficient, great experience all around. No light in unit is only complaint

On

08/22/2022

Rating

By

Hilary

Review

Jason was very helpful. The process was simple. The elevator is awesome if you have a 2nd floor unit.

On

08/20/2022

Rating

By

Tiffany Becker

Review

The attendant that helped us rent the storage was very friendly and professional. She made the process very easy.

On

04/01/2022

Rating

By

Dee F.

Review

The staff was professional, office & facility clean & welcoming, kudos!

On

12/22/2021

Rating

By

Kenneth schraner

Review

They give you all information upfront and are very polite. It is clean and secure.

On

11/19/2021

Rating

By

Bonnie hersey

Review

Very nice people. And a very nice and clean property.

On

06/09/2021

Rating

By

nia b

Review

ask for freddy or jessica they both are awesome

On

04/02/2021

Rating

By

Amy Culkin

Review

Nice facility clean property great on the price

On

03/14/2021

Rating

By

Dalton Touchberry

Review

Big respect for this place, was treated like royalty by the staff when I moved in. He was careful to explain everything and was not in a rush even though I got there 5min before closing. Highly recommend!

On

03/04/2021

Rating

By

Cyndee

Review

Very happy with storage. Great deals

On

03/05/2020

Rating

By

Sidney

Review

Manager was really chill. Easy rules and good hours

On

12/21/2019

Rating

By

Sidney

Review

Friendly and readily available

On

12/19/2019

Rating

By

Raulito

Review

The storage unit has ply board for walls, the doors feel a bit flimsy. The outside is maintained very well and clean, there is a gate code with alarm. The customer service which was provided was excellent. Although it says the units are climate controlled there are only certain properties which are.

On

07/30/2019

Rating

By

Emma

Review

Great storage place , has hand carts and whatever needed to make your move easy for you.

On

03/18/2019

Rating

By

angelica campos

Review

My review is 5 stars I would recommend it to everyone who needs a storage unit

On

12/01/2018

Rating

By

Jose

Review

Walked in and office was spotless.

On

11/05/2018

Rating

By

Bill

Review

Trojan's personnel are very professional. The storage area is extremely clean and they have several units to choose from. Their security system is up to date, and you can't beat the hours of operation. Overall the experience was wonderful for my wife and I. Thank you Christine for making our renting such a pleasure.

On

09/03/2018

Rating

By

Rosanna

Review

Friendly staff and good move in special / promotion.

On

08/13/2018

Rating

By

Erika

Review

Very friendly manager, quick rental process, no worries about my extra stuff.

On

06/05/2018

Rating

By

Oliva

Review

Great customer service went over rules and regulations. Offered lock if you did not have one, and provide senior discount.

On

05/23/2018

Rating

By

Obby

Review

Very quick and easy to get your storage space. Management was nice and helpful

On

05/11/2018

Rating

By

Jean

Review

Let me start out the sales person Carlos was very helpful because I was in the mist of moving and had to drop off my storage items first before moving into the rental. It would have been more efficient my part if I had paid first before moving in, would have saved time. Only thing disappointing was didn't realize I was on the second floor, positive note, they are putting in elevators! Lastly, easy access, just right off the freeway! Thanks for helping me with my storage needs.

On

05/09/2018

Rating

By

Timaka

Review

I love the customer service very friendly, clean i would tell a friend

On

05/05/2018

Rating

By

Vincent

Review

i have just been here with them for a few days. So far, so good. They offer great deals from time to time. If everything turns out well with them for a month, i'll keep my storage space with them.

On

11/29/2017

Rating

By

Raul

Review

I was treated as a valued customer, and would recommend this location to a friend. Easy access, close to freeway

On

10/09/2017

Rating

By

Naima Carter

Review

Great customer service from start to move in.

On

09/27/2017

Rating

By

Karen Frost

Review

Excellent Customer Service, Clean, Great Access.

On

09/20/2017

Rating

By

Karen Frost

Review

So impressed by the level of excellent customer service.

On

09/09/2017

Rating

By

Tiffany

Review

Best service and fantastic rates.

On

09/01/2017

Rating

By

Heekyung

Review

They helped me with kindness rapidly. I got a perfect storage .

On

08/11/2017

Rating

By

william

Review

Best all around storage facility in Sacramento area, hands down. Melissa and Richard are awesome. If you can find better, your on another planet!!!

On

07/18/2017

Rating

By

JAMes

Review

Five star review across What more can I say? Keep up the good work!

On

07/07/2017

Rating

By

raynaldo

Review

Excellent nnnnbcdsguyjliuhgffds

On

07/04/2017

Rating

By

Timothy

Review

Felt safe and seems like they are updated the facility

On

07/03/2017

Rating

By

Drew

Review

Had my reservation printed and ready when I got there. Was a quick and painless process.

On

06/09/2017

Rating

By

CHELSEA

Review

Good customer service. Friendly staff. Rules a little strict but great pricing and deal. 42.00 for the whole month of june.

On

06/03/2017

Rating

By

Megan

Review

The manager Richard was super helpful, and made the process very simple! The unit is perfect and was easy to move into. It was easy, not to busy, and felt very secure! Highly recommend! No bad complaints!

On

05/20/2017

Rating

By

Wali

Review

friendly staff, convenient location, & decent price.

On

05/09/2017

Rating

By

Shane

Review

Good storage unit, nice gates and cameras.

On

02/23/2017

Rating

By

Shane

Review

Facility has cameras Locks on doors

On

02/21/2017

Rating

By

Steven

Review

Good people good customer service

On

02/18/2017

Rating

By

Laura Masters

Review

I have already recommended this storage center. Keep up the good work!! Service was great. Absolutely worth the drive for the value. Laura.

On

02/07/2017

Rating

By

Shawn

Review

No complaints its what a storage facility should be.

On

01/31/2017

Rating

By

hamazah

Review

I had an overall good experience all things considered & would recommend the facility.

On

01/16/2017

Rating

By

Carl Anderson

Review

Staff was friendly and helpfull, a very satisfying experience.

On

11/02/2016

Rating

By

Lorraine Rosales

Review

Great over all pricing, I searched around and found they were the best

On

11/01/2016

Rating

By

Jeromy

Review

The only thing I thought was bad is that you can't go there after 9 pm

On

10/21/2016

Rating

By

Amanda

Review

This was such an easy process and the people at Trojan are so nice! I love that I have so much space

On

10/18/2016

Rating

By

Raul

Review

Excellent location, friendly staff and outstanding customer service.

On

09/04/2016

Rating

By

MARIO

Review

Units have no light or outlets inside or outside

On

08/31/2016

Rating

By

Mark

Review

Thank you for great customer service!

On

08/31/2016

Rating

By

Erica Ortega

Review

They went over al the details and gave me good options in terms of the space I was looking for. Would definitely recommend these guys to others!

On

08/27/2016

Rating

By

Amanda

Review

There were a number of other customers calling and showing up. At first the customer service rep seemed a bit flustered and I had to ask him to please focus on me since I arrived first and had another appointment to attend. He quickly did and apologized and then was able to show me the unit, try my gate code and get me on my way. Everything else was great.

On

08/18/2016

Rating

By

Cherikka

Review

Only 2words "TRULY HELPFUL".ЁЯСНЁЯШЙ

On

08/16/2016

Rating

By

paula

Review

I was happy with the service provided.

On

08/08/2016

Rating

By

jerid

Review

Customer service was great and can't wait for the remodel

On

07/31/2016

Rating

By

Marion

Review

Great lication with easy access.

On

07/31/2016

Rating

By

K

Review

The office closes at 6 but they waited until 7 for me to arrive and gave me exactly what I needed for an unbeatable price. They are great and made it easy to do business. I will recommend them for all your storage needs!

On

07/30/2016