Trojan Storage of Florin

Rating

By

A White

Review

Great location clean great customer service. I love the lift for the second level.

On

10/27/2024

Rating

By

Carla

Review

On Monday when I went to pay, I assumed the clerk was having a bad day so I ignored her abhorrent behavior. But on Tuesday when I moved in, I realized she was just awful. She gave me a defective unit that I could only tell was defective after placing my lock on it. I had to move into another unit. Not to mention, her attitude just never was pleasant, she was very condescending, even. She did many passive aggressive things while spewing micro-aggressions. It was pretty pathetic, so on Tuesday after I realized how vile she was I had to work with the other clerk who professional and helped kinda of relieve some of the stress caused by the other. I just hope my stuff is safe because it doesn't look or feel safe, but I have already paid for the month I need it & I have a "disc lock".

On

07/31/2024

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Valentina

Review

Easy sign up on line and great customer service when I went into office to finalize paper work

On

02/20/2024

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Starla

Review

I had to find a last minuet storage. They helped me and made sure I got the best deal for a 10x25.

On

02/12/2024

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Moua

Review

Just got in and not sure about anything yet. Rent unit and fees weren’t what I expected.

On

06/18/2023

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Amber veirs shepherd

Review

The young lady at the front desk super sweet and good customer service. Everything was easy online the facility is clean and I love the freight elevator!

On

05/28/2023

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By

Margaret Haines

Review

Desiree, the associate that helped me move in, made the process very easy. She was so efficient and kind. I was exhausted from the move and she was an excellent representative of Trojan Storage.

On

05/24/2023

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Ambalika Chaudhary

Review

Easy check-in and instructions to use the storage and codes were easily explained.

On

05/12/2023

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Shaylah Garcia

Review

The site manager was extremely helpful, kind and professional.

On

04/13/2023

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Jamie Feri

Review

Great location, just off main freeway exit, facilities are clean and easy to reach, customer service is fast and efficient, great experience all around. No light in unit is only complaint

On

08/22/2022

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Hilary

Review

Jason was very helpful. The process was simple. The elevator is awesome if you have a 2nd floor unit.

On

08/20/2022

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Tiffany Becker

Review

The attendant that helped us rent the storage was very friendly and professional. She made the process very easy.

On

04/01/2022

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Dee F.

Review

The staff was professional, office & facility clean & welcoming, kudos!

On

12/22/2021

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Kenneth schraner

Review

They give you all information upfront and are very polite. It is clean and secure.

On

11/19/2021

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Bonnie hersey

Review

Very nice people. And a very nice and clean property.

On

06/09/2021

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By

nia b

Review

ask for freddy or jessica they both are awesome

On

04/02/2021

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Amy Culkin

Review

Nice facility clean property great on the price

On

03/14/2021

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Dalton Touchberry

Review

Big respect for this place, was treated like royalty by the staff when I moved in. He was careful to explain everything and was not in a rush even though I got there 5min before closing. Highly recommend!

On

03/04/2021

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Cyndee

Review

Very happy with storage. Great deals

On

03/05/2020

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Sidney

Review

Manager was really chill. Easy rules and good hours

On

12/21/2019

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Sidney

Review

Friendly and readily available

On

12/19/2019

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By

Raulito

Review

The storage unit has ply board for walls, the doors feel a bit flimsy. The outside is maintained very well and clean, there is a gate code with alarm. The customer service which was provided was excellent. Although it says the units are climate controlled there are only certain properties which are.

On

07/30/2019

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By

Emma

Review

Great storage place , has hand carts and whatever needed to make your move easy for you.

On

03/18/2019

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angelica campos

Review

My review is 5 stars I would recommend it to everyone who needs a storage unit

On

12/01/2018

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By

Jose

Review

Walked in and office was spotless.

On

11/05/2018

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By

Bill

Review

Trojan's personnel are very professional. The storage area is extremely clean and they have several units to choose from. Their security system is up to date, and you can't beat the hours of operation. Overall the experience was wonderful for my wife and I. Thank you Christine for making our renting such a pleasure.

On

09/03/2018

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By

Rosanna

Review

Friendly staff and good move in special / promotion.

On

08/13/2018

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Erika

Review

Very friendly manager, quick rental process, no worries about my extra stuff.

On

06/05/2018

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Oliva

Review

Great customer service went over rules and regulations. Offered lock if you did not have one, and provide senior discount.

On

05/23/2018

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Obby

Review

Very quick and easy to get your storage space. Management was nice and helpful

On

05/11/2018

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By

Jean

Review

Let me start out the sales person Carlos was very helpful because I was in the mist of moving and had to drop off my storage items first before moving into the rental. It would have been more efficient my part if I had paid first before moving in, would have saved time. Only thing disappointing was didn't realize I was on the second floor, positive note, they are putting in elevators! Lastly, easy access, just right off the freeway! Thanks for helping me with my storage needs.

On

05/09/2018

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By

Timaka

Review

I love the customer service very friendly, clean i would tell a friend

On

05/05/2018

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By

Vincent

Review

i have just been here with them for a few days. So far, so good. They offer great deals from time to time. If everything turns out well with them for a month, i'll keep my storage space with them.

On

11/29/2017

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By

Raul

Review

I was treated as a valued customer, and would recommend this location to a friend. Easy access, close to freeway

On

10/09/2017

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Naima Carter

Review

Great customer service from start to move in.

On

09/27/2017

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Karen Frost

Review

Excellent Customer Service, Clean, Great Access.

On

09/20/2017

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Karen Frost

Review

So impressed by the level of excellent customer service.

On

09/09/2017

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Tiffany

Review

Best service and fantastic rates.

On

09/01/2017

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By

Heekyung

Review

They helped me with kindness rapidly. I got a perfect storage .

On

08/11/2017

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By

william

Review

Best all around storage facility in Sacramento area, hands down. Melissa and Richard are awesome. If you can find better, your on another planet!!!

On

07/18/2017

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By

JAMes

Review

Five star review across What more can I say? Keep up the good work!

On

07/07/2017

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raynaldo

Review

Excellent nnnnbcdsguyjliuhgffds

On

07/04/2017

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Timothy

Review

Felt safe and seems like they are updated the facility

On

07/03/2017

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Drew

Review

Had my reservation printed and ready when I got there. Was a quick and painless process.

On

06/09/2017

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CHELSEA

Review

Good customer service. Friendly staff. Rules a little strict but great pricing and deal. 42.00 for the whole month of june.

On

06/03/2017

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By

Megan

Review

The manager Richard was super helpful, and made the process very simple! The unit is perfect and was easy to move into. It was easy, not to busy, and felt very secure! Highly recommend! No bad complaints!

On

05/20/2017

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By

Wali

Review

friendly staff, convenient location, & decent price.

On

05/09/2017

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Shane

Review

Good storage unit, nice gates and cameras.

On

02/23/2017

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By

Shane

Review

Facility has cameras Locks on doors

On

02/21/2017

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By

Steven

Review

Good people good customer service

On

02/18/2017

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By

Laura Masters

Review

I have already recommended this storage center. Keep up the good work!! Service was great. Absolutely worth the drive for the value. Laura.

On

02/07/2017

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By

Shawn

Review

No complaints its what a storage facility should be.

On

01/31/2017

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By

hamazah

Review

I had an overall good experience all things considered & would recommend the facility.

On

01/16/2017

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Carl Anderson

Review

Staff was friendly and helpfull, a very satisfying experience.

On

11/02/2016

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Lorraine Rosales

Review

Great over all pricing, I searched around and found they were the best

On

11/01/2016

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Jeromy

Review

The only thing I thought was bad is that you can't go there after 9 pm

On

10/21/2016

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By

Amanda

Review

This was such an easy process and the people at Trojan are so nice! I love that I have so much space

On

10/18/2016

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By

Raul

Review

Excellent location, friendly staff and outstanding customer service.

On

09/04/2016

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By

MARIO

Review

Units have no light or outlets inside or outside

On

08/31/2016

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By

Mark

Review

Thank you for great customer service!

On

08/31/2016

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By

Erica Ortega

Review

They went over al the details and gave me good options in terms of the space I was looking for. Would definitely recommend these guys to others!

On

08/27/2016

Rating

By

Amanda

Review

There were a number of other customers calling and showing up. At first the customer service rep seemed a bit flustered and I had to ask him to please focus on me since I arrived first and had another appointment to attend. He quickly did and apologized and then was able to show me the unit, try my gate code and get me on my way. Everything else was great.

On

08/18/2016

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By

Cherikka

Review

Only 2words "TRULY HELPFUL".ЁЯСНЁЯШЙ

On

08/16/2016

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By

paula

Review

I was happy with the service provided.

On

08/08/2016

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By

jerid

Review

Customer service was great and can't wait for the remodel

On

07/31/2016

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By

Marion

Review

Great lication with easy access.

On

07/31/2016

Rating

By

K

Review

The office closes at 6 but they waited until 7 for me to arrive and gave me exactly what I needed for an unbeatable price. They are great and made it easy to do business. I will recommend them for all your storage needs!

On

07/30/2016