Sentry Storage - Madison

Rating

By

Chris

Review

Great customer service, pricing, location. Absolutely great experience with both Dee & Gloria. Please give both of them commendations for their Excellent Customer Service. Happy Camper ЁЯША.

On

08/21/2024

Rating

By

Lori Coleman

Review

Would definitely recommend this facility, and have a friend who might be interested. Kinda wish you offered a move-in special, though.

On

12/11/2022

Rating

By

magdalena dahlen

Review

everything fit with room to spare plus thank for all your help

On

01/21/2022

Rating

By

Orysya

Review

Customer service person over the phone said it is available from 7am-7pm, but it is actually only 8:30-5.

On

07/23/2021

Rating

By

Ken

Review

This storage place is pretty much as promised online. I really like the electronic notifications and reminders!

On

07/16/2021

Rating

By

Chris Osif

Review

Great customer service. (Respectful, courteous employees). Clean facilities, good location, competitive prices. The Storage Trifecta. Recommend to everyone.

On

06/16/2021

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By

James Saunders

Review

Staff was very helpful , nice secure area with plenty of security,so no need to constantly check storage

On

05/31/2021

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By

Amy

Review

Staff was very kind and explained everything clearly

On

05/17/2021

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By

Corinna Villareal

Review

Units size was great value and clean. The staff are helpful.

On

04/21/2021

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By

Francesco

Review

Easy access, friendly staff, seems very secured

On

04/16/2021

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By

Rachelle Morris

Review

Made my reservations on line got there and they helped me quick and easy

On

04/09/2021

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By

Michael

Review

Not bad at all. Nice people and overall happy with storage. You need to get their insurance which doesn't cost much more each month.

On

03/21/2021

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By

Carlos I Ibarra Perez

Review

Everything is so clean, very calm in there no problem on our move in day

On

03/14/2021

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By

Mel Hoover

Review

Can't beat the price honestly.

On

12/25/2020

Rating

By

Renata

Review

James showed us two units even though we had reserved a 10x10 because he thought we could go with a smaller unit. Turned out the smaller unit was more than enough room and we saved money on a monthly rental.

On

12/21/2020

Rating

By

Ryan

Review

I just moved in so I can't say much. The guy at the counter keeps the place clean. Straight forward and to the point. 1 time admin fee. Limited access to non drive up units. Keeps everyone accountable so I get it. The place has wide driveways for bigger trucks if needed.

On

12/17/2020

Rating

By

Dawyne Williams

Review

All good! Good location, easy access, clean and well lit. I would recommend this place.

On

12/06/2020

Rating

By

Lisa Anderson

Review

The operator was very courteous, very thorough, did my paperwork in a timely manner whilst still being gregarious. He was detailed in his explanations without treating me as though I couldn't understand and was courteous enough to walk me to the location of my unit and make sure it was properly cleaned.

On

11/23/2020

Rating

By

William

Review

clean units. friendly staff . no hidden fees . I was pleasntly receieved.

On

09/19/2020

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By

Alfred

Review

It's at a good price. I was stuck with an upstairs unit but able to make it work! Thank you

On

01/02/2020

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By

Mimi

Review

Manager is serious about security and offered professionalism and good customer service.

On

12/19/2019

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By

Erin

Review

This Sentry has a fantastic lady behind the counter. I moved in on a monday morning pretty early. Her computer was giving her all kinds of problems, my kid was literally running in circles yelling about the fish in the lobby. And she held her cool like a boss and got me all checked in. Then we hit a little snafu and had to start over! She was professional, kind, and very quick with the paperwork even with the issues at hand. The property was clean, the unit is very clean. Im very happy with the price.

On

02/08/2019

Rating

By

Mark

Review

Friendly. Explain all terms in detail. Great service.

On

11/12/2018

Rating

By

Kevin

Review

Great customer service. Guy at front desk helped us a lot, walked around the lot with us. Did a fantastic job

On

10/17/2018

Rating

By

Cody

Review

Process for starting up our lease was very easy

On

10/16/2018

Rating

By

告

Review

Would give it 5 stars but it didn't fix my queen size box spring by a couple of inches, only the mattress. I wish the layout was as efficient as it could be. If a certain bar was removed. I'd like to think the storage unit would be more efficient.

On

08/17/2018

Rating

By

Alec

Review

I needed the storage unit earlier than my reservation and they were more than happy to accommodate me. Registration took a matter of minutes and the staff was friendly and professional. The unit itself was very clean.

On

07/14/2018

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By

NICLOE

Review

Very clean units. Very secure. Friendly staff.

On

04/23/2018

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By

Linda

Review

Great people. Quick to help. Clean facility.

On

11/29/2017

Rating

By

Jacylyn Benjamin

Review

The manager was very on top of everything. He called to confirm twice on my move in date and to check up on me to make sure I had no questions and that everything was going smoothly. Paperwork was a breeze. Storage unit was exactly what I needed. He explained everything clearly and made sure I understood it all. He was very nice and had a great personality. Overall super happy with my decision!

On

10/02/2016

Rating

By

Tjiyana

Review

Love the storage very appreciative

On

08/11/2016

Rating

By

Susie Kilby

Review

They showed me the available inventory and transferred my reservation to a larger unit, and I am super happy with it. SpareFoot made shopping for storage so much easier. It was amazing as they found me the right unit it one call!

On

07/31/2016

Rating

By

Nathan

Review

Restricted hours of access is the only problem

On

07/11/2016

Rating

By

Denis

Review

Helpful, friendly, knowledgeable staff.

On

06/11/2016

Rating

By

Ema Chavez

Review

N/A

On

04/02/2016

Rating

By

mary tofflemire

Review

The unit was the perfect size, was able to rent cheaper unit..I have a severe arthritic condition, it was only myself and son to move the two heavier items..I was assisted and helped by manager...it was greatly appreciated...thank you

On

03/25/2016

Rating

By

Linda Rose

Review

Steven was awesome! Everything was easy, smooth, very nice experience (unlike some things)

On

02/27/2016

Rating

By

Alicia Searvogel

Review

Easy - Pleasant

On

02/02/2016

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By

Kristina Killian

Review

It was cool. One of the best guys i have come across. he was so helpful and understanding

On

01/04/2016

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By

KRISTINA

Review

i really like the manager of this sentry storage he did everything possible to help me and iam so grateful.

On

12/30/2015

Rating

By

Kenneth

Review

I liked the quick service, the on line rental reservation! I wanted a bigger spot they didn't have one, so I would say somebody's doing a good job.would recommend this place to friends and family.

On

12/29/2015

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By

Bryan

Review

Very very good

On

11/02/2015

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By

Krista Clifton

Review

The customer service was excellent!

On

09/14/2015

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By

bob

Review

It been good, the onsite manager is great

On

09/04/2015

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By

Bethany

Review

Very grateful for the great deal he offered.

On

09/03/2015

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By

Rita

Review

Steven and Melissa went above and beyond in helping deal with moving friend get out of storage costing 3 times with no service.

On

08/31/2015

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By

Mike

Review

Stephen was very helpful and knowledgeable. A good experience.

On

08/31/2015

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By

Sally

Review

On

08/28/2015

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By

wendy

Review

Extremely helpful, friendly and clean! Excellent experience

On

08/20/2015

Rating

By

Jody

Review

Knows customer's names right off. Steven is very helpful and is a nice, great guy. You should be proud to have him.

On

08/06/2015

Rating

By

Ines

Review

when I made the reservation, online the manager took the to call me and introduce himself and told me the name of the employee that was going to be working the day of the move in. He also gave me their number in case I had any additional questions. Everyone was very polite and professional.

On

07/30/2015

Rating

By

Patrick

Review

Staff went out of their way to accommodate my non-standard request.

On

07/29/2015

Rating

By

Ken

Review

Perfect

On

07/20/2015

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By

Brian

Review

Steven is awesome.

On

07/16/2015

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By

Sam

Review

On

07/13/2015

Rating

By

Dee

Review

Excellent. Mr. Carter is very nice, polite, helpful. You have an excellent employee.

On

06/18/2015

Rating

By

界数

Review

It was so simple to reserve a unit. I received email confirmation with pricing and move-in date. Steven was awesome. Thank you.

On

06/08/2015

Rating

By

Lenora

Review

Simple, easy, quick. Very friendly experience. Thanks, Steven.

On

06/08/2015

Rating

By

Ola

Review

Laura was always helpful and always has a smile whenever anyone goes into the office. I decided to go with their facility when I went to shred and her and her husband were so nice and helpful. to me customer service is always key, even if something is more expensive, which was not the case anyway. I would refer any friend that need storage facilties to them.

On

06/03/2015

Rating

By

Damien

Review

I came back to this facility after being stationed out of state for the past 7 years with the US Army because of past experiences. Thus far, I have yet to be disappointed. Steve has proven to be as good if not better than the previous two managers I had dealt with. Keep up the great work!

On

05/26/2015

Rating

By

Kelly

Review

Wonderful. Very happy.

On

05/16/2015

Rating

By

Kaycee

Review

The manager was awesome. He was an angel sent from heaven. We are going through hard times and he made me smile and feel very positive.

On

05/04/2015

Rating

By

Richard

Review

Friendly service, product knowledge at a fair price.

On

04/26/2015

Rating

By

Ken

Review

Great. Thanks, Sue.

On

04/23/2015

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By

Rachel

Review

When Steven took over it was great.

On

04/09/2015

Rating

By

Ashlee

Review

Steve is great to work with. We are happy with our experience so far.

On

03/29/2015

Rating

By

joe

Review

Very unprofessional, when I arrived music was blasting from office, office was locked when anyone finally came to unlock door he was rude and the office was disgusting I turned around and walked out

On

01/19/2015

Rating

By

Elena

Review

Very nice representative - Anton. Helpful, polite and courteous.

On

12/22/2014

Rating

By

慄慮

Review

Excellent. Anton was helpful.

On

12/22/2014

Rating

By

Shari

Review

Wonderful, quality care, great pricing. Very accommodating.

On

12/05/2014

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By

Scott

Review

Excellent. Anton was very helpful. Awesome manager.

On

12/05/2014

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By

Andria

Review

Excellent service

On

11/24/2014

Rating

By

Andrea

Review

Anton was amazing, wonderful courteous service. He got me into this unit accomadiated me

On

10/16/2014

Rating

By

Shelita

Review

The manager was amazing, and very helpful

On

10/14/2014

Rating

By

Colleen

Review

Awesome specials and very friendly!

On

10/13/2014

Rating

By

Stacy Irwin

Review

As a single mother those 3 things mean the world to me. It means that when I go to my unit I know that my sons favorite toys will still be right were I left them, and the Christmas presents that I have hidden there, will still be there for Christmas. Those might sound stupid for some but for me those types of things are priceless. Antone is always polite and friendly. He is always available to answer any questions I have yet he doesn't make you feel like your being stalked like some of the other storage units around town do. Hands down I won't go anywhere else!

On

10/08/2014

Rating

By

Sheryl Parriott

Review

On

09/30/2014

Rating

By

jason ciccone

Review

On

09/29/2014

Rating

By

Brittyney

Review

I love it here. So nice friendly clean fast too!!

On

08/11/2014

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By

Chretapp

Review

excellent customer service.

On

08/09/2014

Rating

By

Valerie

Review

Excellent !

On

08/07/2014

Rating

By

Dave

Review

Anton was very helpful and friendly. Excellent job

On

08/03/2014

Rating

By

Sung

Review

Manager Anton Paris is a great manager! He explained all special promotions and gave me thoughtful suggestions!

On

07/10/2014

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By

Alexander

Review

On

05/04/2014

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By

Sidencio

Review

On

04/26/2014

Rating

By

Charles

Review

Excellent Mr Paris was so nice in helping me Thank you.

On

02/07/2014

Rating

By

Carlos

Review

Darton conducted the renting process on a cordial and professional way!

On

01/16/2014