CSI Mini Storage - Richmond


Reserve Online
or Call 1-855-846-5507
CSI Mini Storage - Richmond
855 Parr Boulevard
Richmond, CA 94801
(855) 846-5507

CLEAR AND TRANSPARENT DISCOUNT RATE PLANS STRUCTURED TO MEET YOUR STORAGE NEEDS Are you tired of being misled by big self-storage corporations, which advertise low prices that skyrocket after you commit and move into one of their units. CSI Mini Storage is committed to providing honest and transparent pricing tailored to the actual time you require your storage. Our pricing is based on three rate plans that guarantee your rate for either 3, 6, or 12 months on most storage unit sizes. Before you move in, you'll know what you'll pay based on your selected term. The shorter the term, the less you will pay. And the 12-month guaranteed plan now has the added benefit of only 1 dollar for your first month's rent. But that's not all. We go above and beyond to ensure our customers have a stress-free storage experience. As a new customer, you'll receive a free move-in truck and two strong men to help you move your items into your unit. Stay away from the bait-and-switch tactics of other self-storage companies. Choose CSI Mini Storage for our fair, transparent, and reliable storage solutions. Contact us today to get started.

Office Hours
Sun 9:00 AM - 5:00 PM
Mon 9:30 AM - 6:00 PM
Tue 9:30 AM - 6:00 PM
Wed 9:30 AM - 6:00 PM
Thu 9:30 AM - 6:00 PM
Fri 9:30 AM - 6:00 PM
Sat 9:00 AM - 5:00 PM
Access Hours
Sun 7:00 AM - 9:00 PM
Mon 7:00 AM - 9:00 PM
Tue 7:00 AM - 9:00 PM
Wed 7:00 AM - 9:00 PM
Thu 7:00 AM - 9:00 PM
Fri 7:00 AM - 9:00 PM
Sat 7:00 AM - 9:00 PM

    Features

  • Fenced and lighted
  • Video cameras on site
  • Electronic gate access
  • Moving supplies for sale
  • Spanish speakers on staff
  • Email billing available
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, Mastercard, AMEX)
  • Allow 18-wheeler dropoff
  • Has 18-wheeler alleys
  • CSI Mini Storage - Richmond
  • CSI Mini Storage - Richmond
  • CSI Mini Storage - Richmond
  • CSI Mini Storage - Richmond
  • CSI Mini Storage - Richmond
  • CSI Mini Storage - Richmond
  • CSI Mini Storage - Richmond
  • CSI Mini Storage - Richmond
CSI Mini Storage - Richmond CSI Mini Storage - Richmond CSI Mini Storage - Richmond CSI Mini Storage - Richmond CSI Mini Storage - Richmond CSI Mini Storage - Richmond CSI Mini Storage - Richmond CSI Mini Storage - Richmond

5' x 10'
3-months Rate Locked In at $46/Mo, then Standard Rate $95 and We Will Move You In Free
  • Roll up door
  • Floor 1
  • Drive up
  • Outdoor access
$46.00
per month
Reserve Now
5' x 10'
6-months Rate Locked In at $71/Mo, then Standard Rate $95 and We Will Move You In Free
  • Roll up door
  • Floor 1
  • Drive up
  • Outdoor access
$71.00
per month
Reserve Now
7' x 10'
3-months Rate Locked In at $66/Mo, then Standard Rate $133 and We Will Move You In Free
  • Roll up door
  • Floor 1
  • Drive up
  • Outdoor access
$66.00
per month
Reserve Now
7' x 10'
6-months Rate Locked In at $99 / Mo, then Standard Rate $133 and We Will Move You In Free
  • Roll up door
  • Floor 1
  • Drive up
  • Outdoor access
$99.00
per month
Reserve Now
8' x 10'
3-months Rate Locked In at $76/Mo, then Standard Rate $152 and We Will Move You In Free
  • Roll up door
  • Floor 1
  • Drive up
  • Outdoor access
$76.00
per month
Reserve Now
8' x 10'
6-months Rate Locked In at $114/Mo, then Standard Rate $152 and We Will Move You In Free
  • Roll up door
  • Floor 1
  • Drive up
  • Outdoor access
$114.00
per month
Reserve Now
10' x 10'
3-months Rate Locked In at $89/Mo, then Standard Rate $190 and We Will Move You In Free
  • Roll up door
  • Floor 1
  • Drive up
  • Outdoor access
$89.00
per month
Reserve Now
10' x 10'
6-months Rate Locked In at $143/Mo, then Standard Rate $190 and We Will Move You In Free
  • Roll up door
  • Floor 1
  • Drive up
  • Outdoor access
$143.00
per month
Reserve Now
10' x 13.5'
3-months Rate Locked In at $114/Mo, then Standard Rate $239 and We Will Move You In Free
  • Roll up door
  • Floor 1
  • Drive up
  • Outdoor access
$114.00
per month
Reserve Now
10' x 13.5'
6-months Rate Locked In at $179/Mo, then Standard Rate $239 and We Will Move You In Free
  • Roll up door
  • Floor 1
  • Drive up
  • Outdoor access
$179.00
per month
Reserve Now
8' x 20'
3-months Rate Locked In at $129/Mo, then Standard Rate $269 and We Will Move You In Free
  • Swing door
  • Floor 1
  • Drive up
  • Outdoor access
$129.00
per month
Reserve Now
20' x 8'
Lights & Power 3-months Rate Locked In at $139/Mo, then Standard Rate $279
  • Power
  • Lights
  • Swing door
  • Floor 1
  • Drive up
  • Outdoor access
$139.00
per month
Reserve Now
8' x 20'
6-months Rate Locked In at $209/Mo, then Standard Rate $269 and We Will Move You In Free
  • Swing door
  • Floor 1
  • Drive up
  • Outdoor access
$202.00
per month
Reserve Now
10' x 20'
3-months Rate Locked In at $159/Mo, then Standard Rate $325 and We Will Move You In Free
  • None door
  • Floor 1
  • Drive up
  • Outdoor access
$159.00
per month
Reserve Now
8' x 40'
3-months Rate Locked In at $199/Mo, then Standard Rate $419 and We Will Move You In Free
  • Swing door
  • Floor 1
  • Drive up
  • Outdoor access
$199.00
per month
Reserve Now
40' x 8'
Lights and power 3-months Rate Locked In at $209/Mo, then Standard Rate $429
  • Lights
  • Swing door
  • Floor 1
  • Drive up
  • Outdoor access
$209.00
per month
Reserve Now
8' x 40'
6-months Rate Locked In at $314 / Mo, then Standard Rate $419 and We Will Move You In Free
  • Swing door
  • Floor 1
  • Drive up
  • Outdoor access
$314.00
per month
Reserve Now
40' x 8'
6-months Rate Locked In at $322 / Mo, then Standard Rate $429 and We Will Move You In Free
  • Power
  • Lights
  • Swing door
  • Floor 1
  • Drive up
  • Outdoor access
$322.00
per month
Reserve Now
Rating
Rating of 3.5
By
Jaredbow
Review
Ok easy to start I hate leaving reviews
On
05/12/2024
Rating
Rating of 5.0
By
Thomas J. McWay
Review
Great friendly service. Everything went very good. Showed me how to open and properly close the storage unit they gave me. Thanks again.
On
03/27/2023
Rating
Rating of 5.0
By
Lori
Review
They really have the best rates around. Customer service ts super nice. Place is very clean. They also have free move in help. Two guys and a truck FREE!
On
08/20/2021
Rating
Rating of 5.0
By
Christian rubio
Review
It's clean private and great costumer service
On
08/13/2021
Rating
Rating of 4.0
By
Pinkie
Review
I really like the fact that you can drive up to every unit.
On
06/06/2021
Rating
Rating of 5.0
By
PHILIP
Review
good hours to be open security is also good fair price
On
05/24/2021
Rating
Rating of 5.0
By
Ron
Review
I found the office storage very strict with regards covid protocols, is actually great that they follow hygiene recommendations.
On
12/27/2020
Rating
Rating of 5.0
By
Marina
Review
Great spot, good price, nice people.
On
11/16/2020
Rating
Rating of 4.5
By
Victor
Review
Good service The people were friendly and accomidating
On
11/12/2020
Rating
Rating of 5.0
By
Jonathan
Review
Very clean. Easy access. Lots of room for big trucks
On
07/31/2020
Rating
Rating of 5.0
By
Victoria
Review
The staff was very helpful in getting my storage. Thank you so much for the above and beyond service.
On
03/18/2020
Rating
Rating of 5.0
By
Linda
Review
Nice place friendly staff have a referral program which earned my friend 50 dollars they were happy
On
10/23/2019
Rating
Rating of 4.0
By
Chieh
Review
Good experience over all nice and clean. Very helpful
On
10/03/2019
Rating
Rating of 3.5
By
Vivian
Review
good location, price & service
On
08/19/2019
Rating
Rating of 5.0
By
Kelli Sue Smith
Review
Had an amazing customer service experience here when I rented my storage unit! Great team, fast service, and very friendly.
On
06/30/2019
Rating
Rating of 5.0
By
Amy S.
Review
So far i'm extremely satisfied with CSI storage. Firstly, they're the only facility in my area that offers free transport of your belongings to the facility which was a huge selling point for me because I was struggling to come up with arrangements to get my things there. Secondly, they were extremely accommodating when I had a last-minute schedule change that affected my move in date. Customer service was excellent and scheduling of move-in date was easy and available within a few days. Very easy process.
On
11/11/2018
Rating
Rating of 4.5
By
Conner
Review
Lobby looked immaculate and staff was very friendly. the layout is simple and easy to find your way. wish the hours were longer but over all good place.
On
10/06/2018
Rating
Rating of 4.0
By
Raku
Review
I really appreciated the free move in service. The space was clean.
On
09/30/2018
Rating
Rating of 4.0
By
James
Review
Efficient packing into unit! :) easy to acces
On
08/28/2018
Rating
Rating of 5.0
By
Susan
Review
People are nice, price is good, very convenient, ground level is easy. Have rented here off and on for years.
On
05/23/2018
Rating
Rating of 4.5
By
mark
Review
WELL-TRAINED STAFF, CLEAN FACILITY
On
01/30/2018
Rating
Rating of 5.0
By
Retrina
Review
Every staff was very helpful and nice
On
10/20/2017
Rating
Rating of 5.0
By
Cindy
Review
Clean with very helpful staff.
On
07/22/2017
Rating
Rating of 3.5
By
Robert Weinstein
Review
Not providing pickup service due to getting lost not having forklift and/or driver when needed.
On
03/14/2017
Rating
Rating of 4.5
By
牡捨敬
Review
I really prefer an outdoor drive up storage where I can organize and sort my belongings without being in anyone's way. The lot is spacious and somewhat private and out of the way so i don't feel pressured by staff or guests when I'm getting things out of my storage. It was extremely clean and I even had extra space!
On
02/17/2017
Rating
Rating of 4.5
By
silvia
Review
Excellent customer service very efficient
On
01/12/2017
Rating
Rating of 3.5
By
BRENDA
Review
Exactly what I was looking for and else very cheap
On
01/11/2017
Rating
Rating of 5.0
By
silvia
Review
When I made the reservation over the phone, the guy who helped me entered the wrong date but the lady from the office who called me to confirm the reservation was very helpful and changed the date on the spot. When I got there she was very attentive and helped me right away due to the dact I was in a hurry and with so little time.
On
01/10/2017
Rating
Rating of 1.0
By
BRENDA
Review
Clean and enough space for my stuff prices are okay for the units
On
01/06/2017
Rating
Rating of 5.0
By
Kai
Review
Friendly, professional service, reasonably priced, clean and safe unit.
On
08/29/2016
Rating
Rating of 5.0
By
Rolando
Review
Good customer service, affordable price, cleanliness.
On
08/02/2016
Rating
Rating of 5.0
By
Rolando
Review
Good customer service from Harvey Alcontin, very affordable unit price, surrounding and area unit are so clean, so happy to find this kind of storage facility.
On
07/23/2016
Rating
Rating of 5.0
By
Marcus
Review
all systems go. . .clean and safe
On
07/06/2016
Rating
Rating of 4.0
By
Cameron
Review
Friendly staff, clean facilities, easy process.
On
06/15/2016
Rating
Rating of 5.0
By
Abigail
Review
This place deserves 5 stars for their pricing, cleanliness and customer service. I'm picky and they pass my standards!
On
06/14/2016
Rating
Rating of 5.0
By
Fabio
Review
this is the best place to store period ! love the storage and customer service is really good ! thanks so much.
On
05/16/2016
Rating
Rating of 5.0
By
Stafford
Review
This is actually the fourth time I've used CSI to store things for a client. Convenient and useful service. The free move in truck with two guys to move things in was the deciding factor.
On
04/30/2016
Rating
Rating of 4.5
By
Kane
Review
These guys (gals) were really helpful. I needed door to be a certain size and they went out an measured it for me. I lost a metal bracket for the lock, they gave me one. I was able to set my payments to automatic deduct. The location is decent, and the space is safe and clean. Rows are a bit narrow so if someone is parked, it is difficult to get by (have to go around) but this is my only complaint. Lowest prices between the 5 storage in the area. The company SpareFoot is a great rep for the company.
On
02/25/2016
Rating
Rating of 5.0
By
Kim Maleki
Review
Harvey was very pleasant and helpful as far as paperwork and setting up my contract. Jose showed me a number of storages before I made my choice and was very knowledgeable and even let me look at the storage spaces an extra time to make sure I picked the right one. The movers were also wonderful and did such a good job making sure nothing broke and everything went into the space in an orderly fashion. I am all around happy with my experience so far and would recommend this facility to anyone looking for an easy move into a storage facility.
On
02/20/2016
Rating
Rating of 4.0
By
Stafford
Review
CSI Storage is a pretty good value, but is just a bit out of the way for the bulk of my clients. The container I got was really clean. Note: you will need two locks for the majority of the containers at this storage.
On
02/19/2016
Rating
Rating of 5.0
By
Alan
Review
Yes, I went by on Sat. and signed the paperwork. The manager was very friendly and accommodating. The staff was very helpful showing me the unit and told me about locking it. Perhaps it would be good to have some maps, as I found it hard to find my way out of the property when I was leaving from dropping off my things on Sun.?
On
02/08/2016
Rating
Rating of 5.0
By
Radha
Review
Just got this storage. Excellent customer service, good value for your money. Clean and reachable, close to freeway. Was looking for short term storage, but I can keep it longer. They provide a free one time pickup, and have a restroom on site. They give directions to future clients, and current clients who need help getting there. Great attitude combined with excellent customer service.
On
12/22/2015
Rating
Rating of 0.0
By
linda castaneda
Review
Very pleasant office personal & movers
On
12/07/2015
Rating
Rating of 4.0
By
linda
Review
I haven't had my things move yet But far as the office workers they were very nice & helpful
On
10/22/2015
Rating
Rating of 5.0
By
rusty
Review
Staff was very helpful n friendly ...
On
10/12/2015
Rating
Rating of 5.0
By
Jaimie
Review
Great people, great prices, great quality!
On
10/11/2015
Rating
Rating of 5.0
By
Jaimie
Review
Friendly and accommodating staff! Everything went smoothly :)
On
10/08/2015
Rating
Rating of 5.0
By
bobbi
Review
clean facility, friendly staff, easy process, great customer service, and affordable. would definitely recommend to friends and family !
On
09/17/2015
Rating
Rating of 5.0
By
Derek
Review
You really can't find a better value. Not only was my storage unit the cheapest I could find but I also got 50% off the first two months rent. If that wasn't enough...they sent 3 guys with a moving truck that moved ALL my stuff from my old house and into the storage unit. I didn't have to pay movers, not did I have to rent a truck and find help lifting heavy furniture. Great deal.
On
08/26/2015
Rating
Rating of 5.0
By
KC
Review
They were very good at accommodating my needs in terms of move-in time, move-in date, amount of storage I needed, as well as providing movers to help me with my futon and mattress. Harvey was awesome!
On
08/08/2015
Rating
Rating of 4.0
By
Yukio
Review
completely happy with their service
On
08/01/2015
Rating
Rating of 5.0
By
Noehmi
Review
It was great, the staff have great customer service skills and provided the help that was needed.
On
07/31/2015
Rating
Rating of 5.0
By
Abdullaah Muhammad Jesusovich
Review
free pickup was scheduled 1pm, team reminded me by a ph call, they arrived on time, hard working, very professional, cooperative, we packed all unit in a minimum size storage, they found some valuable items i dropped during the packing and returned it, great service and would recommend it. no time, no money, no space lost!
On
07/31/2015
Rating
Rating of 5.0
By
Kara
Review
I was in a bind last minute and needed a storage unit quickly. CSI Mini Storage was cheaper than the competitors and offered free move in service, which was a godsend. When I went to sign the paperwork, the man working at the front desk told me that he thought I could use a smaller storage unit for the amount of stuff that I had. He was totally right! And I really appreciated that he thought to offer me a cheaper option. They also made check out incredibly easy. Thank you CSI Mini storage.
On
07/28/2015
Rating
Rating of 5.0
By
JJule
Review
Best price on N Bay Area Live in Marin, so it is just across the bridge. Easier then going to Novato. Clean, secure, easy access, nice manager. Highly recommended
On
07/24/2015
Rating
Rating of 5.0
By
Amy
Review
clean, kind service people, easy, and great with the free pick up.
On
07/23/2015
Rating
Rating of 4.5
By
Criss
Review
I was able to make a very easy reservation online! When I arrived at the facility Darling the rental manager was friendly fast and efficient. They were ale to show me the unit before I moved in, and she explained everything clearly. I was really pleased with my experience and would happily recommend CSI to any of my friends or family. Thank you Darling!
On
07/13/2015
Rating
Rating of 5.0
By
Casey
Review
Very good value for the money
On
07/02/2015
Rating
Rating of 5.0
By
Baji
Review
quick fast friendly and simple
On
07/01/2015
Rating
Rating of 4.0
By
Sally
Review
only moved a few things yesterday. today is the big day! customer service was great. Harvey took care if me. paperwork was quick and painless. recommend highly at this point.
On
06/30/2015
Rating
Rating of 5.0
By
Ahmed
Review
Looked around for my first storage unit in the East Bay and found CSI Mini Storage to have the best rates, with good sized units and a convenient moving service. Harvey, Jose, and the rest of the local crew were all very helpful and friendly and the paperwork did not take much time at all. They provide a standard 50% off the first two months with any unit rented with a free moving service within 40 miles of their location from a residence, with two appointment times of 9am or 1pm every day of the week, though availability for time slots is on a first come first serve basis. They also prorated the end of the month as I moved in during the last few days, which I really appreciated. Agree with all the previous reviews for this place, I definitely have no regrets taking my business to CSI Mini Storage, and would recommend it to anyone looking for a good storage unit in the East Bay.
On
06/18/2015
Rating
Rating of 4.0
By
Stacey
Review
Extraordinarily helpful staff. Free move in 2 guys and truck.great guys. Left feeling well cared for in an ordinarily pain in the neck process.
On
05/18/2015
Rating
Rating of 4.5
By
Robert
Review
We did some shopping around and are very happy to have found CSI. The prices are better than the competition and customer service is friendly and helpful.On top of that the 50% off the first 2 months and free moving can't be beat. The movers were fantastic - they worked quickly yet carefully and did a great job of fitting all our items into an 8x8 space with room to spare.
On
05/15/2015
Rating
Rating of 5.0
By
kelly doyle
Review
Harvey was awesome. And Michael too! Very friendly relaxed atmosphere.
On
04/18/2015
Rating
Rating of 3.0
By
Cynthia
Review
On
02/17/2015
Rating
Rating of 4.5
By
Clarence.Shelton
Review
Everything went great with the move in
On
01/28/2015
Rating
Rating of 5.0
By
pamala benfante
Review
I'm very pleased with everything
On
12/08/2014
Rating
Rating of 5.0
By
Ciree
Review
Two strong and friendly guys arrived at my place in Novato with a big truck after calling to make sure I was ready 30 mins. previous. I made sure to have everything neatly organized and ready to put in the truck. The only thing was that my bed wouldn't come apart. They generously helped me with that, even though their policy states that it will not happen. This free truck with movers was part of the deal - my storage space at $60 a mo. for an 8 ' x 5' and 50% off the first two months. These extras were so far above the other places I called, it is astounding. The people at the other places did not seem as together, respectful, or interested in my business. Poo-poo on them and YAY for CSI Mini Storage!
On
12/08/2014
Rating
Rating of 4.0
By
Maria
Review
On
11/29/2014
Rating
Rating of 4.0
By
dave
Review
杯潤
On
11/18/2014
Rating
Rating of 5.0
By
Janis
Review
Although I was moving from one storage to the next CSI do not provide moving help storage to storage moving...Therefore Over all experience was good they gave me 50% off two months their rates are great! So far so good...
On
11/02/2014
Rating
Rating of 5.0
By
carol G
Review
On
09/12/2014
Rating
Rating of 5.0
By
Larry Berlin
Review
Rates are half of rates in Marin. Recommended.
On
08/26/2014
Rating
Rating of 3.0
By
Jack
Review
Had some trouble moving in. I was told there were vacancies, loaded my truck, then upon arriving was told they had nothing and wouldn't for over two weeks. I registered online to reserve a space a few days later and was told immediately they had one. Very frustrating
On
08/22/2014
Rating
Rating of 4.0
By
JoLee
Review
I had a very good moving experience. The men that helped me move were professional and efficient. The women at the front desk was helpful, pleasant and informative.
On
07/20/2014
Rating
Rating of 4.0
By
Amy
Review
They were great. Super helpful
On
07/04/2014
Rating
Rating of 5.0
By
Sherry & Chris
Review
We're thoroughly impressed with CSI Mini Storage. Three nice movers came and packed our belongings into the truck in about 30 minutes (for a 1 bedroom apt) and unpacked it into the storage unit in another 30 minutes - incredibly fast. And it's a bargain, given the 50% off two months, the low monthly fee, and lack of additional hidden fees - not bad!
On
06/09/2014
Rating
Rating of 4.0
By
Lisa
Review
On
05/23/2014
Rating
Rating of 5.0
By
Dave Leinonen
Review
I had a great experience with CSI storage. All of the people I met and/or dealt with were pleasant, efficient and helpful. The site and the office were both clean, organized and the grounds seemed very secure. I think the pricing is very fair and most importantly, I left feeling that all the items I left in storage are safe and secure and protected from the elements and any other type of damage. That is a great feeling!
On
03/07/2014
Rating
Rating of 4.0
By
Erik
Review
Overall positive. They were very helpful in helping me move. Very friendly and positive. The only complaint is that the advertised price of $60/mo was not honored for the unit. Instead, I was charged $70 despite showing my confirmation email for $60/mo.
On
11/26/2013
Rating
Rating of 5.0
By
L.M.
Review
Everything about my experience with CSI was awesome. The guys there are so sweet and helpful. They had a great move in special, affordable rates, a secure locked facility, and not only a truck to use to move your things, but people to pick it all up, load it and unload it into your storage space for you. Amazing! There was a good vibe in the office, very friendly and professional and the movers were really warm and helpful. They were flexible and responsive. Moving can be hard and stressful, and it is so nice to have this kind of cooperation when you need it most. I highly recommend this storage place.
On
11/12/2013
Rating
Rating of 4.0
By
Harold Woodson Jr
Review
The staff was helpful,truck was on time. The men loaded my things, and unloaded at there facility. Everyone was very professional.
On
10/06/2013
Rating
Rating of 4.0
By
Ghazal
Review
the young lady at the front desk was excellent, thank you.
On
06/27/2013
Rating
Rating of 4.0
By
John
Review
quick,friendly and respectful
On
02/10/2013
Rating
Rating of 5.0
By
David and Verna Brock
Review
I was looking for a less expensive storage and I was given CSI name by my former storage place as a place a little less expensive to my surprise! I called and they came and moved me from my old place to my new place and 1/2 off my monthly rent..Praise Jesus!
On
02/04/2013
Rating
Rating of 5.0
By
jj
Review
Let's face it - all storage is expensive. But their containers are a good size, lifted off the ground (less chance for moisture to leach through from the pavement into the container) and the truck to pick up and move was right on time. The people are friendly and helpful, the location is easy to get to. What more can I say?
On
12/08/2012
Rating
Rating of 5.0
By
Jeff
Review
CSI/Richmond is great. The guys are all super friendly and helpful with both the move and the office intake. I have already recommended this facility to a friend of mine!
On
09/27/2012
Rating
Rating of 4.0
By
David Delany
Review
FREE pick-up was good 4 MY BACK. 50% off 2 months and low monthly rate was good 4 MY $$$$. Security, 7 day a week access, friendly staff were good for MY PIECE OF MIND. David Delany Mill Valley
On
07/03/2012
Self Storage Frequently Asked Questions

What size storage unit do I need?


5' x 5' Storage Unit
It is approximately 25 square feet of space. This size typically holds the contents of one room or a large home closet. It is an excellent size to store seasonal items, garden tools, clothes, office supplies, suitcases, and miscellaneous boxes.

5' x 10' Storage Unit

It is approximately 50 square feet of space. This size typically holds the contents of one room or an office. You can store small amounts of furniture, chairs, a mattress, kitchen appliances, and boxes.

5' x 15' Storage Unit

It is approximately 75 square feet of space. This type of unit is suitable for the contents of a one-bedroom apartment, including major appliances.

10' x 10' Storage Unit
It is approximately 100 square feet of space, about the size of a standard one-car garage. It holds the furnishings of a one-bedroom or small two-bedroom apartment, including major appliances.

10' x 15' Storage Unit

It is approximately 150 square feet of space. It holds the furnishings of a large two-bedroom apartment or a smaller home. It is great for storing large furniture and appliances.

10' x 20' Storage Unit
It is approximately 200 square feet of space. It holds the entire contents of a three or four-bedroom home up to 2000 square feet. It can also hold compact full-size vehicles and boats.

10' x 25' Storage Unit

It holds the contents of a large home, roughly 4 or 5 bedrooms, including large furniture, garage items, and major appliances.


What is the height of the storage units?

Storage units are approximately 8 feet high.


Do I need to rent a climate controlled unit?

If you have delicate items such as musical instruments, computers, pictures, or antique wood furniture, it is recommended to select a climate-controlled unit. Climate-controlled storage units protect against rust, corrosion, mold, cracking, and warping.


What’s the difference between an indoor and an outdoor unit?
An outdoor storage unit has direct access and is usually drive-up accessible. An indoor unit is located within a building.


What items can't be put in a storage unit?

Most storage facilities will not let you store firearms, perishable items, liquids, illegal drugs, flammable and hazardous materials, live animals, or plants.


Are my items insured while being in a storage unit?

You are responsible for the items you store. The storage facility's insurance protects the location that houses the storage units, not the contents of individual units. If your homeowner's insurance doesn't cover your items, the facility manager can usually help you sign up with an insurance provider.


Can I use my renters insurance for a storage unit?

Anything your renter's insurance policy covers under usual conditions will be covered in your storage unit. Usually, renter's insurance will cover items in a unit up to 10% of your policy limits, but it does not include natural disasters. However, there may be exceptions to this, so check with your insurance company to see if you're covered.


What do I need to bring with me when to rent a unit?

You will need a government-issued photo ID (driver’s license, state ID, or passport) to complete your storage unit rental agreement.


Can I access my unit anytime I want?

Most storage locations are open 365 days a year, but access hours may vary. During access hours, usually between 6 am and 10 pm seven days a week, you can access your unit using your individual gate code. During office hours, company employees are available to answer questions and provide on-site support.


How long can I rent a unit?

Most rental contracts are month-to-month agreements billed in one-month increments. No long-term lease is required unless the customer requests it.

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