StaxUP Storage - Hill Street

Rating

By

Roberto Segura

Review

Good and quick service. I would definitely refer to a friend.

On

06/24/2024

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By

Roberto Segura

Review

Very good service. Good pricing

On

06/23/2024

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By

Roberto Segura

Review

The pricing is cheap. Easy to book and move in

On

06/22/2024

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Linda Rushton

Review

Good customer experience too!!

On

01/31/2024

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By

Cherese

Review

It was perfect customer service. She definitely answered all of our questions. Although the building was not climate control it was still cooler in the building she put me in. I would recommend this store to anyone.

On

09/09/2023

Rating

By

Johnny Hazlett

Review

Being able to inquire, book, and move in all online was an extremely refreshing experience. Staff was courteous, and helpful w all questions when I stopped by the office. I would definitely recommend renting storage rooms here.

On

05/21/2023

Rating

By

Tammy

Review

I was told one thing when signing up with the representative and then when I got to the office I was dealing with a rude young lady. I was upset from the representative and the desk technician made my experience with your company worse. I am a property manager and have lots of properties. Word of mouth, referrals, friends and family and I am sad to say I will not put your name out there. Disappointed customer. :( I hope others got treated better and respectfully.

On

04/05/2023

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Lisa Eldridge

Review

Good job, waited for personnel, was late.

On

08/14/2022

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Rachelle

Review

They were really easy to work with and made everything go smoothly :)

On

07/21/2022

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Martha

Review

Every one was so helpful. There is a cart available. There is an elevator. Nice facility.

On

07/13/2022

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Esther

Review

Instalaciones limpias y buenos precios!!

On

11/12/2021

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Arkeshia

Review

Overall good customer service

On

10/22/2019

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Christine

Review

Excellent experience in getting my unit. Quick, efficient, polite, helpful, easy. Highly recommend. Can't beat the price either.

On

08/21/2019

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By

Nathan

Review

I needed a storage unit the same day as I called. I called 15 minutes before close, and the employee stayed extra time just to help me get everything setup online. Everything worked so much easier than I thought, and the prices are unbeatable!

On

07/20/2019

Rating

By

Constance

Review

I was very happy, on moving day, to find such a clean, safe storage unit closer to home. The unit is twice the size for only $5 more and there were elevators and moving dollies to help with my boxes. The manager was very patient and answered all my concerns as well as assisting with setting up auto-pay to my credit card. I'm so pleased to be able to use my garage again.

On

06/01/2019

Rating

By

Emma

Review

This is the cheapest storage unit I could find and it’s also great! The manager, Gaston, is awesome and wats to help you as much as possible. Would 100% recommend it to anyone

On

05/09/2019

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By

Carol

Review

ada at hill st el cajon was knowledgable, helpful and made the transaction easy!!!!!!!

On

04/18/2019

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By

Maya

Review

Yesenia, the manager, is so wonderful! She was easy to work with, she was personable, and she was an overall delight. I'm glad I picked this storage facility! I also like that the entrance code show's up with my name on the screen, it's a nice touch and makes me feel like a valued customer.

On

01/06/2019

Rating

By

Aunde

Review

The staff were extremely friendly and helpful. Yesenia is amazing! I rented a small unit and i live out of state. The entire process to rent the unit from another’s state was made easy because the staff work great together. This all helped with making me feel my belongings are being stored at a safe place. Thank you!

On

12/24/2018

Rating

By

Heather

Review

The whole business is very clean & nice. Had a few different types of units in the size I needed. Price was reasonable, but did offer half off the 2nd & 3rd months rent. But have to pay $10 for insurance & the first month a administrative fee of $15. But all in all, I'm happy with the place & glad it's open 7-7 daily as well.

On

12/06/2018

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Dominique

Review

Moved right in no issues .... good customer service... no complaints

On

12/04/2018

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Johnie

Review

Awesome customer service!!!!!!!!!!!!

On

12/02/2018

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Vincent

Review

Great Place. Clean and great communication.

On

10/22/2018

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Victor

Review

Awesome place to store the data has the limitless heights to store goods I'm leaving me to all the space you need and it's very good

On

09/10/2018

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Joel

Review

Had a good experience with getting set up, no surprise charges, or pressure for upsale. Facility is clean and maintained well. Price is very reasonable for the area.

On

08/20/2018

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By

KEVIN JONES

Review

I would recommend this storage sot to my friends and family

On

08/09/2018

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Moses

Review

They have excellent customer service

On

08/04/2018

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Jason

Review

Good place. No issues so far and good value for the space.

On

07/30/2018

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brianna

Review

Over all great place and great prices

On

07/25/2018

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Jeremy

Review

Good location, nice facility, friendly and professional staffрџ‘Ќ

On

07/22/2018

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By

Marguerite

Review

Storage unit was easy to find, had a nice elevator, and set up was easy. They don’t provide locks but there are some for sale, better to bring your own though, and the unit ended up being $10 a month more expensive than I expected because they require “renters insurance”. Overall I think it’s a good deal though because I have used some pretty sketchy storage places and this one felt very safe.

On

07/09/2018

Rating

By

ALEKA

Review

Very friendly and personable employees. Storage unit not nearly half as hot as I thought it would be for not being climate control. Wish I knew of this place sooner!! Only downside is the parking situation and where the key lock is located. Def recommend.

On

07/02/2018

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By

Lindsay

Review

Very happy with the facility & staff.

On

06/08/2018

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By

Nectalino & Shy

Review

My wife & I enjoyed Jensenia! She was very professional and has the best attitude for success. We bought storage to store some tools and she gave us the best deal and it really shows that she loves her job. It was like we knew each other by how comfortable she made us feel. I would definitely reccommend this place to friends and family. Thanks again for the best rates ever!

On

05/20/2018

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By

Abdul Hakim

Review

Great staff and safe place, highly recommended for anyone looking for storage

On

05/12/2018

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By

Ariana

Review

Called because I needed to change the date of my move in and they happily offered before I could ask. Then when I got there Ally in the office was so nice helpful and friendly. I'm very happy I went with this storage unit. They even offer renters insurance. Awesome.

On

09/25/2017

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By

howard

Review

I have used Hill Street Storage before and back then it wasn't as nice as it is today. Service was great and showed me my unit before I rented it. Thank you Hill Street.

On

08/12/2017

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By

Diane

Review

Friendly courteous helpful. I like tat there is a grace period

On

07/11/2017

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By

Jeff

Review

I needed a large storage room immediately. I went to StaxUp, and Mike had the perfect size room to fit my needs. The storage room and facility are clean and well-maintained. The application process was one-page and very quickly accomplished. Mike had it in the computer by the time I had finished the application. My only wish would be customer wifi. Thanks, Mike!

On

06/13/2017

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By

Jeff

Review

I needed a large storage unit immediately. Mike had one that fit my needs. The rental was so fast (1 page application, and Mike was inputting while I filled out the paper application), the unit was clean and secured, and the facility was secure. Overall, I'd say Mike attention to customer service is what sold me. I feel it's a great fit for me.

On

06/04/2017

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By

Raiven Venning

Review

Very cool staff who helped with everything. My only concern was why does my storage have a wet wooden floor?

On

06/01/2017

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Rakesh

Review

Mike was great. Best and most honest customer service ever.

On

05/12/2017

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Bridget

Review

Mike was thorough and personable. I had already selected my unit online, knew what additional fees were, it was a great first meeting! Will move in gradually to not overtax my back, and save UHaul fees. Great, clean, easy move-in.

On

05/07/2017

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By

Abbey

Review

Clean and quiet facility. The guy that helped us was really nice and the place was overall quiet. It's up on the top of the hill right before the fwy.

On

05/05/2017

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Lara

Review

There's an elevator and the move in process was smooth

On

05/02/2017

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James

Review

The management was excellent... things went as smooth as promised. Including price what was said as price was the price. Got a lock and packed my stuff with no disturbance.

On

04/25/2017

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By

James

Review

Very great pricing and the manager was very helpful nice and explained things in a professional manner. I would recommend this place to my friends and family for sure.

On

04/23/2017

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By

Eva

Review

It is in a little side street I had never noticed but the girl was so sweet and informative it didn't matter. The rates are far more affordable than any other chains I had looked into. So happy thus far.

On

04/23/2017

Rating

By

Alicia

Review

Nikki wasn't in the office when we arrived and we had to wait about five minutes but once she arrived she was great. She told us everything we needed as fast as she could and even gave us a loaner lock when we forgot ours. Everything went smooth and facility was very clean.

On

04/08/2017

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By

Shawn

Review

Great customer service nice units and affordable storage rates

On

03/26/2017

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By

Anton

Review

I would recommend this place to anyone who wants to move-in fast and for reasonable price

On

01/24/2017

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By

Steve

Review

Nice place, I feel secure with my storage there.

On

01/17/2017

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By

Frederick

Review

The place is super clean and customer service was awesome. Pricing was great too!

On

10/13/2016

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By

Jim

Review

Overall no problems, well run place and very clean.

On

08/31/2016

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By

Fitzgerald Patrick

Review

They do really great work. Excellent service have no complaints fast, reliable, service.

On

08/10/2016

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By

Heidi

Review

The only reason I gave it 4 stars and not 5 is because they didn't have the free moving truck available on my move in date. Which I can understand but on my actual move in date, in which we made 2 trips to the facility that day, the moving truck that was "unavailable" was sitting in the parking area the entire time, unused. Other than that, everything else was great!

On

08/07/2016

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By

TERESA

Review

The staff is very helpful and attentive.

On

08/07/2016

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By

Tyler

Review

Way better than public storage or any other chains in town.

On

08/06/2016

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By

Amira

Review

I wish there was a light in the storage and some sort of cooling vent but overall, I hope all will be okay. The employee who helped me get set up was friendly and professional. Thanks!

On

08/05/2016

Rating

By

micheal

Review

$10 for insurance, $10 if you don't have a lock, $15 for agreement fee. Some things to consider before arriving. Once past that, all gravy. Staff was awesome, place is clean and neat, carts available. I like the spot.

On

08/02/2016

Rating

By

Coleen

Review

I didn't know this place was even here and so close to my house. I was pleasantly suprised with how clean the facility is. The staff is very friendly and very helpful. Would definitely recommend!

On

07/30/2016

Rating

By

summer barnes

Review

my bf n i broke up and im brand new to the city and stax up helped me get what i needed into storage with a agreat promo code for moving in i definatly would recomment them

On

07/20/2016

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By

Karli

Review

Nice good spot. Helpful staff. All though on 2nd floor

On

06/30/2016

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By

Bill

Review

By the time I arrived Glen already had my paperwork started. Friendly, professional customer service... clean facility in great condition. Actually exceeded my expectations!

On

06/24/2016

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By

Michael

Review

On

04/27/2016

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By

歹浩歯

Review

The manager was extremely professional and presented himself extremely well with a positive attitude and welcoming smiles. He made the storage place the best we ever have rented from.

On

04/27/2016

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By

Joshua lassiter

Review

Would recommend to all my freinds

On

04/25/2016

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By

Tee'naysha

Review

Wonderful experience checking in. I felt comfortable and the reassurance that my belongings would be safe was without a doubt. Thank you.

On

04/23/2016

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By

Joy

Review

Answered any questions that I had and was very friendly.

On

04/09/2016

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By

MD

Review

Josh took care of the details and made the experience a good one. Recommended!

On

04/09/2016

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By

Stephen

Review

I was offered a price online and reserved the unit. Come to find out the unit for that price was not available. I was disappointed

On

03/21/2016

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By

nancy

Review

Clean prices good east access. Times good

On

02/12/2016

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By

Larri

Review

I would recommend this storage facility to all my friends and family

On

10/28/2015