American Storage Owens Cross Roads AL

5' x 10' 50% off for the first three full months	10 ft ceiling Roll up door Interior Drive up	$30.00 per month	Reserve Now

10' x 10' 50% off for the first three full months	Alarm 15 ft ceiling Roll up door Vehicles permitted Drive up Outdoor access	$65.00 per month	Reserve Now

10' x 15' 50% off for the first three full months	Pullthrough 10 ft ceiling Roll up door Drive up Outdoor access	$75.00 per month	Reserve Now

10' x 30' 50% off for the first two full months	Premium unit Pullthrough 10 ft ceiling Roll up door Vehicles permitted Drive up Outdoor access	$165.00 per month	Reserve Now

8' x 40' 50% off for the first two full months	Premium unit 12 ft ceiling Swing door Ada accessible Drive up Outdoor access	$85.00 per month	Reserve Now

Rating
By: Disgruntled Customer
Review: This was honestly such an awful experience. They are basically impossible to get ahold of. One time we were stuck inside the gate and couldnt get it to open and they wouldn't answer their phone for 45 miutes. Another time we went to pick up our camper and the gate wasn't working again and once again, we could not get ahold of them. There was a couple months they charged us twice and they wouldn't refund us and told us we had to take it up with our bank. The gravel was problematic, because the rain would wash it out and make a huge ditch right in front of where our camper was and it made it very difficult to take it out and put it back in. We called an asked if they could fix it (took forever to get them on the phone) and it was a few months before it was touched. Then when we had enought, trying to cancel our account was a whole new mess, they couldn't find our account no matter what, yet, we still kept getting charged. These people are not cut out to run a business.
On: 09/18/2024

Rating
By: ALB
Review: We reserved a place to store our camper before we bought it, so on the day of pickup we'd have somewhere to put it. The day we reserved it "Sam" called and set up a pin with my husband for the gate code to get it. The day we picked up our camper we put the address into the gps and it brought us 3 miles out of the way and there was no storage unit in site. We found a gas station to pull off to and tried to call Sam on all of the numbers provided. All 3 numbers had a incomplete, sketchy voicemail. We called and called and only ever got the sketchy voice mail that said Sam would not be able to answer phone calls....this is on a Monday afternoon. So we decided to just drive up and down 431 and see if we could find it. Once we did FINALLY find it, the gate code my husband set up with "Sam" didn't work at all. He tried calling the numbers again, to no avail. My husband out of desperateness, started trying all kinds of random numbers and thanfully one of them magically worked. The storage space has huge gullys infront of the units, so be very careful trying to get into it. Our unit had a huge pile of gravel in front of it and no power like we were told, so the whole thing was a really bad experience.
On: 04/12/2023

Rating
By: Teresa Gibbs
Review: I had problem getting in with my gate code but it was handled within 15 minutes or so, so I was happy with service
On: 08/02/2022

Rating
By: David Clark and Stephanie Case
Review: Our overall experience was great! Altho I do wish the roadways was paved because when it rains we have to park in mud for several days in front of our unit...we understand tho that the facility is still under construction...other than that we are glad we chose American Storage..thank you!
On: 04/03/2022

Rating
By: PaulH
Review: very clean storage units, easy access, very professional, courtesy agents.
On: 09/06/2021

Rating
By: mayam goli
Review: very Helpful , went out pf their to help me find people to unload my truck, thank you
On: 07/06/2021

Rating
By: Mac Godsey
Review: There was trash in the unit to include a dirty t-shirt that someone had used to clean up a yellow sticky substance.
On: 06/05/2021

Rating
By: steve Golphane
Review: moved in in few min, great customer service , great price, recommend highly
On: 08/02/2020

Rating
By: James Hatfield
Review: The facility is brand new, they have good deals ,picked my own unit , clean, security is good.
On: 05/11/2020

Rating
By: James Hatfield
Review: The facility is brand new, they have good deals ,picked my own unit , clean, security is good.
On: 05/11/2020

Rating
By: Kerry
Review: This is a new facility and set up was done over the phone. Chose our unit, moved in, put a lock on it and settled over the phone. It’s gated, semi private, semi visible. They have u-haul trucks available as well. Fit our needs well.
On: 02/18/2020

American Storage